Enterprise Web 2.0: The Challenge of Executive Sense-Making and Consensus

As the complexity of business ventures increase and the essential roles of IT-alignment processes and service coherency receive increasing attention, managerial exchange and coordination across the executive board become all the more pivotal. Enterprise Web 2.0 is particularly affording in this respect, as the deployment of the involved web-based applications and services in core build on the realization of overarching, holistic business conceptions; i.e., strategic consensus among chief executive (CEO) and chief IT (CIO) must be seen as core prerequisites for successful future corporate IT-development. Based on results from the Enterprise 2.0-Survey FIN08, administered to Finnish enterprise leaders, this paper reports on the contents and degrees of consensus between these two managerial populations regarding the 4 interest areas of familiarity and basic conception, evaluation and attitude, sense-making and deployment objective, as well as deployment manner. Generally we found CIOs and direct IT-managing officers to be more knowledgeable and experienced, as well as more ready to invest than CEOs and officers with mere decision-making competences. However at the same time, CIOs displayed also a higher degree of critical realism and caution about the prospects and enterprise Web 2.0-deployment

Semantic discovery and reuse of business process patterns

Patterns currently play an important role in modern information systems (IS) development and their use has mainly been restricted to the design and implementation phases of the development lifecycle. Given the increasing significance of business modelling in IS development, patterns have the potential of providing a viable solution for promoting reusability of recurrent generalized models in the very early stages of development. As a statement of research-in-progress this paper focuses on business process patterns and proposes an initial methodological framework for the discovery and reuse of business process patterns within the IS development lifecycle. The framework borrows ideas from the domain engineering literature and proposes the use of semantics to drive both the discovery of patterns as well as their reuse

Supporting A Strategic Business Process Via An IT Service Innovation

To date, there has been limited research on the role of an internal IT service innovation in a strategic business process. An IT service innovation supports organizational business processes and is designed, developed and deployed following the notion of service logic characterized by intangible resources, the co-creation of value, and relationships. We examine the influence of an IT service innovation – an IT-enabled collaboration platform – on collaboration outcomes in the product development process. We develop and test a model that posits that the use of the platform will lead to positive service quality conceptualized as collaboration quality that in turn influences collaboration satisfaction. We conducted a study of a collaboration platform implementation by a major pharmaceutical company (N = 1,746) and found support for our model. Our findings contribute to the literature by providing insights on how employees utilize the capabilities of an IT service innovation in their work processes to achieve desired outcomes

ERP implementation methodologies and frameworks: a literature review

Enterprise Resource Planning (ERP) implementation is a complex and vibrant process, one that involves a combination of technological and organizational interactions. Often an ERP implementation project is the single largest IT project that an organization has ever launched and requires a mutual fit of system and organization. Also the concept of an ERP implementation supporting business processes across many different departments is not a generic, rigid and uniform concept and depends on variety of factors. As a result, the issues addressing the ERP implementation process have been one of the major concerns in industry. Therefore ERP implementation receives attention from practitioners and scholars and both, business as well as academic literature is abundant and not always very conclusive or coherent. However, research on ERP systems so far has been mainly focused on diffusion, use and impact issues. Less attention has been given to the methods used during the configuration and the implementation of ERP systems, even though they are commonly used in practice, they still remain largely unexplored and undocumented in Information Systems research. So, the academic relevance of this research is the contribution to the existing body of scientific knowledge. An annotated brief literature review is done in order to evaluate the current state of the existing academic literature. The purpose is to present a systematic overview of relevant ERP implementation methodologies and frameworks as a desire for achieving a better taxonomy of ERP implementation methodologies. This paper is useful to researchers who are interested in ERP implementation methodologies and frameworks. Results will serve as an input for a classification of the existing ERP implementation methodologies and frameworks. Also, this paper aims also at the professional ERP community involved in the process of ERP implementation by promoting a better understanding of ERP implementation methodologies and frameworks, its variety and history

Suffolk University Undergraduate Academic Catalog, Sawyer Business School, 2016-2017

This catalog contains information for the undergraduate programs in the Sawyer Business School. The catalog is a PDF version of the Suffolk website, so many pages have repeated information and links in the document will not work. The catalog is keyword searchable by clicking ctrl+f. A-Z course descriptions are also included here as a separate PDF file listing all SBS course offerings. Please contact the Archives if you need assistance navigating this catalog or finding information on degree requirements or course descriptions.https://dc.suffolk.edu/cassbs-catalogs/1173/thumbnail.jp

A role delineation study for the SME

The purpose of this research was to perform a role delineation study to validate and prioritize the competency areas included in the body of knowledge developed by SME/AME/Shingo for their three levels of certification examinations in lean manufacturing. A modified Delphi technique was used to gather data and describe what experts in the field consider important for candidates to know and become certified in the discipline of lean manufacturing. Seventy-six Delphi panel experts were selected to serve on the Delphi panel, based on their experience, expertise, and commitment. The study incorporated a Web-based pre-Delphi study followed by three rounds of Delphi questionnaire iterations in both mail and electronic format. A hybrid quantitative and qualitative research design was used for this study in which the Delphi experts were asked to rate the importance of competency areas for testing at each level of lean certification using a 5-point Likert scale and provide additional comments. A convergence of opinion on the competency areas obtained from the Delphi study provided a basis for validating the body of knowledge. A combined grand average of the mean rating of importance and yes percent rating for inclusion was utilized to determine the number of items to be included under each major domain for the Bronze, Silver, and Gold levels of lean certification examinations. The results of the study indicated a need for modifications in the body of knowledge, change in percentage of importance to five major domains under each certification level, and inclusion of a few additional competency areas

The Evolution of the Field of Human Resource Information Systems: Co-Evolution of Technology and HR Processes

In this paper, we review the professional and academic development of the human resource information systems (HRIS) field to assess its progress and suggest ways for moving research forward. To do so, we examine the interplay between the evolution of technology and the HR field through four key eras of technology: 1) mainframe, 2) client server, 3) ERP and Web-based systems, and 4) cloud-based systems. In each era, we discuss how HR practices and requirements drove the need for the use of these systems and how these systems allowed the HR field to evolve. In addition, we trace the HRIS subfield and its relation to the technological evolutions occurring in the HR field. Somewhat surprisingly, we found that much of the research on the use of technology to support HR has occurred only in the last 15-20 years as a response to the use of the Web as a medium for delivering HRIS. We conclude by discussing how scholars from the information systems and human resources fields can come together to help advance HRIS

The development and validation of HRIS implementation scale

Computerized human resource information systems (HRIS) is an innovation in human resource management (HRM) that has been adopted by many organizations to increase HRM effectiveness and enhance organizational communication. However, in Pakistan, the adoption of HRIS is still rather limited. In order to understand the issue of HRIS adoption, the Diffusion of Innovation (DOI) theory explains the process of innovation adoption. Nevertheless, most of the previous studies conducted on HRIS adoption stopped at the decision stage (third stage) of the adoption process, whereby a dichotomous scale of ‘yes’ and ‘No’ was used. Organizations could not get the benefits of HRIS at the decision stage; hence HRIS adoption should be measured at the implementation stage (fourth stage). Unfortunately, previous studies have not studied HRIS adoption at the implementation stage and thus, a scale for measuring HRIS adoption at the implementation stage has to be developed. Using a qualitative research method, the first phase of this study developed a new scale of HRIS adoption at the implementation stage. The qualitative data were collected in July, August, and September of 2016. Data was collected through interviews from the experts of IS and HR in Pakistan. The new scale is unidimensional with ten items. The second phase applied a quantitative research method to test and validate the scale and at the same time, examine the research framework which was established based on the theory of DOI and technology-organization-environment (TOE) framework. Second phase mainly tested the relationship between technological (IT infrastructure, IT expertise), organizational (Top management support, HRM practices, financial readiness), environmental (competitive pressure) factors and HRIS implementation. The data were collected from listed organizations in Pakistan Stock Exchange (PSX). A total of 250 questionnaires were distributed, to HR managers of the organizations, using a systematic random sampling technique and 173 were returned. This study used SPSS V23 and smart PLS 3 for data analysis. This study found IT infrastructure, IT expertise, financial readiness, and top management support (TMS) have a significant positive effect on HRIS adoption. On the other hand, HR practices and competitive pressure have no significant effect on HRIS implementation. The overall reliability of HRIS implementation as measured using Cronbach’s alpha was 0.92. This study provides a few theoretical and practical contributions. First, how to measure HRIS implementation in organizations. The main contribution of this study is the development of HRIS implementations scale. It can be used by researchers to examine relationships with other important factors, explained by TOE framework, that can affect the implementation of HRIS in the organizations. This scale will also provide the bases for researchers in other IS based studies at implementation stage

A Collective Intelligence Framework for Lifestyle Management pro Mental Health Systems

Health Information Management Systems are becoming a central fixture in healthcare settings, but only a few frameworks exist to provide guidelines for the development of an innovative and sustainable system. This study employs a collective intelligence approach by corroborating knowledge, skills and contributions of various stakeholders to develop a Framework for Lifestyle Management pro Mental Health Management Systems (FLMMHS). A mixed-methods approach was employed and covered in two principal phases namely; document analysis (analysis of existing facts about mental health in the body of knowledge) and empirical analysis (experts’ validation using four core parameters namely; efficacy, effectiveness, simplicity and flexibility). FLMMHS’ components are apportioned into three core layers namely; Research Design Evaluation (RDE wrapper), Guidelines and Requirements (G&R), and Diagnosis Prevention Alleviation (DPA). While these components are flexibly designed to allow seamless system integration, its comprehensive representation serves as an implementation platform for the development of mental health systems. Although the suitability of FLMMHS for system development is based on the premise of lifestyle management for mental health, successful evaluation following qualitative and quantitative measures by expert judges impresses its aptness for the development mental health management systems