The LIRG/SCONUL Impact Initiative: assessing the impact of HE libraries on learning, teaching, and research

The LIRG/SCONUL Impact Initiative took place between July 2003 and December 2005. Twenty-two higher education institutions in the UK attempted to measure the impact of their services on learning, teaching, and research. Within the context of the programme, each institution investigated the impact of a new innovation. This paper provides a final overview of the two phases of the Impact Initiative and highlights some of the findings. Measuring impact is not easy but there are significant benefits for the profile and development of academic libraries in trying to do so. It provides guidance for libraries on assessing impact drawing upon the experience of the Impact Initiative

Impact measures for libraries and information services

PURPOSE - To demonstrate the importance of impact / outcome research in libraries. DESIGN/METHODOLOGY/APPROACH - The paper gives an overview of purposes and methods used in impact research and illustrates this through project experiences. FINDINGS - Various projects worldwide are trying to prove that use of library services can positively influence skills and competences, attitudes and behaviour of users. The benefits that users experience by using library services can be assessed in terms of knowledge gained, higher information literacy, higher academic or professional success, social inclusion, and increase in individual well-being. RESEARCH LIMITATIONS/IMPLICATIONS - The main problem of impact research is, that influences on an individual are manifold and that therefore it is difficult to trace changes and improvements back to the library. The paper shows methods that are tested and used at the present. More investigation is needed to identify methods that could be used to show a library’s overall impact or to develop measures that would permit benchmarking between institutions. PRACTICAL IMPLICATIONS - The paper shows practical examples of impact assessment, covering “soft” methods like surveys, interviews, focus groups, observation and quantitative methods like tests, analysis of publications, or usage data. ORIGINALITY/VALUE - The paper acquaints libraries with a topic that is not yet well known and, by showing practical examples, demonstrates how libraries can attempt to assess their impact

The impact of libraries on learning, teaching and research. Report of the LIRG seminar held in October 2001.

What makes a good academic library? Those of us who work in academic libraries know that we need to be able to demonstrate value for money. The Library and Information Research Group (LIRG) has recently organised two seminars on the effective academic library. These have been concerned with how we measure the performance of an academic library

Care: an integrated framework to support continuous, adaptable, reflective evaluation of eGovernment systems: A research note

CARE: an Integrated Framework to Support Continuous, Adaptable, Reflective Evaluation of Egovernment SystemsThis is an eGISE network paper. It is motivated by a concern to develop a better approach to learning from the experience of an eGovernment project and applying that knowledge in future projects. The proposed project is based on previous work in the construction industry that developed COLA, a Cross Organisational Learning Approach. Developing a similar strategy for Knowledge Management is likely to be effective because the ‘silo’ culture of local government organisations has parallels with the segmented organisational structures within the construction industry.Engineering and Physical Sciences Research Council (EPSRC) UK (grant GR/T27020/01

CARE: An integrated framework to support continuous, adaptable, reflective evaluation of egovernment systems: A research note

CARE: an Integrated Framework to Support Continuous, Adaptable, Reflective Evaluation of Egovernment SystemsThis is an eGISE network paper. It is motivated by a concern to develop a better approach to learning from the experience of an eGovernment project and applying that knowledge in future projects. The proposed project is based on previous work in the construction industry that developed COLA, a Cross Organisational Learning Approach. Developing a similar strategy for Knowledge Management is likely to be effective because the ‘silo’ culture of local government organisations has parallels with the segmented organisational structures within the construction industry.Engineering and Physical Sciences Research Council, UK (grant GR/T27020/01

Hearing the student voice : promoting and encouraging the effective use of the student voice to enhance professional development in learning, teaching and assessment within higher education

This is an ESCalate development project led by Fiona Campbell of Napier University that was completed in 2007. The Hearing the Student Voice project aimed to promote and encourage the use of the student voice to enhance the effectiveness of academic professional development and ultimately the learning experience of students. Students can have a powerful impact on academic professional development aimed at enhancing learning, teaching and assessment practice. By providing qualitative insights about the nature of their learning experience, students can bring both valid and valuable viewpoints and motivate staff who are engaged by the students' perspective and often admire their perspicacity. This report records the progress and achievements of the Hearing the Student Voice project, funded by ESCalate to promote and encourage the use of the student voice to enhance the effectiveness of academic professional development in learning, teaching and assessment practice and ultimately the learning experience of students. The report has been written by the team representing the four universities who collaborated on the projec

The impact of libraries on learning, teaching and research. Report of the LIRG seminar held in October 2001.

What makes a good academic library? Those of us who work in academic libraries know that we need to be able to demonstrate value for money. The Library and Information Research Group (LIRG) has recently organised two seminars on the effective academic library. These have been concerned with how we measure the performance of an academic library

Researching Bradford: A review of social research on Bradford District

A synthesis of findings from social research on the District of Bradford. This report synthesises the findings from a wide range of social research undertaken on the District of Bradford, primarily between 1995 and 2005. The researchers reviewed almost 200 pieces of work. The key results are summarised under thematic headings: - The social, economic and institutional context - Community cohesion - Housing, neighbourhoods and regeneration - Business and enterprise - Health, disability and social care - Children and young people - Education, skills and the labour market - Crime and community safety It also identifies a future research agenda. The main purpose of the review was to provide the Joseph Rowntree Foundation and local organisations in Bradford with a firm basis upon which to build future work in the District