User evaluation of a pilot terminologies server for a distributed multi-scheme environment

The present paper reports on a user-centred evaluation of a pilot terminology service developed as part of the High Level Thesaurus (HILT) project at the Centre for Digital Library Research (CDLR) in the University of Strathclyde in Glasgow. The pilot terminology service was developed as an experimental platform to investigate issues relating to mapping between various subject schemes, namely Dewey Decimal Classification (DDC), Library of Congress Subject Headings (LCSH), the Unesco thesaurus, and the MeSH thesaurus, in order to cater for cross-browsing and cross-searching across distributed digital collections and services. The aim of the evaluation reported here was to investigate users' thought processes, perceptions, and attitudes towards the pilot terminology service and to identify user requirements for developing a full-blown pilot terminology service

Searching with Tags: Do Tags Help Users Find Things?

This study examines the question of whether tags can be useful in the process of information retrieval. Participants searched a social bookmarking tool specialising in academic articles (CiteULike) and an online journal database (Pubmed). Participant actions were captured using screen capture software and they were asked to describe their search process. Users did make use of tags in their search process, as a guide to searching and as hyperlinks to potentially useful articles. However, users also made use of controlled vocabularies in the journal database to locate useful search terms and of links to related articles supplied by the database

The best of both worlds: highlighting the synergies of combining manual and automatic knowledge organization methods to improve information search and discovery.

Research suggests organizations across all sectors waste a significant amount of time looking for information and often fail to leverage the information they have. In response, many organizations have deployed some form of enterprise search to improve the 'findability' of information. Debates persist as to whether thesauri and manual indexing or automated machine learning techniques should be used to enhance discovery of information. In addition, the extent to which a knowledge organization system (KOS) enhances discoveries or indeed blinds us to new ones remains a moot point. The oil and gas industry was used as a case study using a representative organization. Drawing on prior research, a theoretical model is presented which aims to overcome the shortcomings of each approach. This synergistic model could help to re-conceptualize the 'manual' versus 'automatic' debate in many enterprises, accommodating a broader range of information needs. This may enable enterprises to develop more effective information and knowledge management strategies and ease the tension between what arc often perceived as mutually exclusive competing approaches. Certain aspects of the theoretical model may be transferable to other industries, which is an area for further research

Retrieval features for online databases: common, unique, and expected

The aims of this study were to identify the retrieval features for online databases; difficulties faced by users; and retrieval features expected by users. A total of 25 databases were surveyed and 40 users were interviewed after the training sessions. Common retrieval features included Boolean operators,phrase searching, match of exact words or phrases, field specific and limit fields searches, truncation, and wildcard. Even though features are offered in many systems, their interpretation andimplementation are different. Unique features included lateral searching, density and frequency of terms, reference link, and searching via table of content. The expected features includedrelevance feedback and term weighting other than those already offered by ACM Digital Library and IEEE Xplore. Such expectations were influenced by the users’ background in ICT. Difficulties included application of the retrieval features in searching. Database providers must include the expected features, synonyms linked to terms in the thesaurus, and extensive search examples

English Language Learners and Library Research

The purpose of this project was to study problems English language learners (ELLs) face when doing research in U.S. academic libraries. A review of the literature indicates that ELLs face both linguistic and cultural barriers. Those barriers are related to learning expectations, library anxiety, and technology. Research on organizational culture and its influence on website design was consulted and used to compare the design of a library catalog’s interface with student responses to a library instruction session offered within Composition 101 for non-native speakers. Based on those results, it is argued that library catalogs are designed to match the cultural expectations of mainstream U.S. audiences and that focused library instruction may help ELLs become more comfortable doing library research

The use of images and descriptive words for the development of an image database for product designers

This research aims to understand the role images currently play within the design process, in order to develop a classification of image types and reference keywords to construct an electronic image database for professional use in product design. Images play an important role in the design process, both in defining the context for designs and in informing the creation of individual design. They are also used to communicate with clients, to understand consumers, to assist in expressing the themes of the project, to understand the related environments, or to search for inspiration or functional solutions. Designers usually have their own collections of images, however for each project they still spend a significant amount of time searching images, either looking within their own collection or searching for new images. This study is based on the assumption that there is a structure that can show the relationship between the image itself and the information it conveys and can be used to develop the database. A product-image database will enable designers to consult images more easily and this will also facilitate communication of visual ideas among designers or between designers and their clients, thus augmenting its potential value in the professional design process. Also, the value of an image may be enhanced by applying its linguistic associations through descriptions and keywords which identify and interpret its content. Through a series of interviews, workshops, and understanding relevant issues, such as design method, linguistic theory, perception psychology and so on, a prototype database system was developed. It was developed based on three information divisions: SPECIFICATION, CHARACTERISTIC, and EMOTION. The three divisions construct a model of the information which an image conveys. The database prototype was tested and evaluated by groups of students and professional designers. The results showed that users understand the concept and working of the database and appreciated its value. They also indicated that the CHARACTERISTIC division was most valuable as it allows users to record images through their recollection of feelings

Resource discovery in heterogeneous digital content environments

The concept of 'resource discovery' is central to our understanding of how users explore, navigate, locate and retrieve information resources. This submission for a PhD by Published Works examines a series of 11 related works which explore topics pertaining to resource discovery, each demonstrating heterogeneity in their digital discovery context. The assembled works are prefaced by nine chapters which seek to review and critically analyse the contribution of each work, as well as provide contextualization within the wider body of research literature. A series of conceptual sub-themes is used to organize and structure the works and the accompanying critical commentary. The thesis first begins by examining issues in distributed discovery contexts by studying collection level metadata (CLM), its application in 'information landscaping' techniques, and its relationship to the efficacy of federated item-level search tools. This research narrative continues but expands in the later works and commentary to consider the application of Knowledge Organization Systems (KOS), particularly within Semantic Web and machine interface contexts, with investigations of semantically aware terminology services in distributed discovery. The necessary modelling of data structures to support resource discovery - and its associated functionalities within digital libraries and repositories - is then considered within the novel context of technology-supported curriculum design repositories, where questions of human-computer interaction (HCI) are also examined. The final works studied as part of the thesis are those which investigate and evaluate the efficacy of open repositories in exposing knowledge commons to resource discovery via web search agents. Through the analysis of the collected works it is possible to identify a unifying theory of resource discovery, with the proposed concept of (meta)data alignment described and presented with a visual model. This analysis assists in the identification of a number of research topics worthy of further research; but it also highlights an incremental transition by the present author, from using research to inform the development of technologies designed to support or facilitate resource discovery, particularly at a 'meta' level, to the application of specific technologies to address resource discovery issues in a local context. Despite this variation the research narrative has remained focussed on topics surrounding resource discovery in heterogeneous digital content environments and is noted as having generated a coherent body of work. Separate chapters are used to consider the methodological approaches adopted in each work and the contribution made to research knowledge and professional practice.The concept of 'resource discovery' is central to our understanding of how users explore, navigate, locate and retrieve information resources. This submission for a PhD by Published Works examines a series of 11 related works which explore topics pertaining to resource discovery, each demonstrating heterogeneity in their digital discovery context. The assembled works are prefaced by nine chapters which seek to review and critically analyse the contribution of each work, as well as provide contextualization within the wider body of research literature. A series of conceptual sub-themes is used to organize and structure the works and the accompanying critical commentary. The thesis first begins by examining issues in distributed discovery contexts by studying collection level metadata (CLM), its application in 'information landscaping' techniques, and its relationship to the efficacy of federated item-level search tools. This research narrative continues but expands in the later works and commentary to consider the application of Knowledge Organization Systems (KOS), particularly within Semantic Web and machine interface contexts, with investigations of semantically aware terminology services in distributed discovery. The necessary modelling of data structures to support resource discovery - and its associated functionalities within digital libraries and repositories - is then considered within the novel context of technology-supported curriculum design repositories, where questions of human-computer interaction (HCI) are also examined. The final works studied as part of the thesis are those which investigate and evaluate the efficacy of open repositories in exposing knowledge commons to resource discovery via web search agents. Through the analysis of the collected works it is possible to identify a unifying theory of resource discovery, with the proposed concept of (meta)data alignment described and presented with a visual model. This analysis assists in the identification of a number of research topics worthy of further research; but it also highlights an incremental transition by the present author, from using research to inform the development of technologies designed to support or facilitate resource discovery, particularly at a 'meta' level, to the application of specific technologies to address resource discovery issues in a local context. Despite this variation the research narrative has remained focussed on topics surrounding resource discovery in heterogeneous digital content environments and is noted as having generated a coherent body of work. Separate chapters are used to consider the methodological approaches adopted in each work and the contribution made to research knowledge and professional practice

Initial Evaluation of AWSuM: A Pilot Study

This article reports on a pilot study to evaluate usability, effectiveness, and impact of Academic Word Suggestion Machine (AWSuM), a web-based, innovative tool, powered by the combination of rhetorical moves and lexical bundles with an auto-complete feature. Eight L2 writers participated in the study. Their open-ended comments after using the tool were qualitatively analyzed and classified in thematic categories. The results showed that the developed tool brought about beneficial effects that genre writing pedagogy explicitly aims to achieve. Implications are discussed in terms of the potential role that a tool like AWSuM could play in the teaching and learning of technology-enhanced genre writing.This study was made possible by a Grant-in-aid for Scientific Research (No. 17H02369)from the Japan Society for the Promotion of Science

Smart-device Potential for Student Learning.

Smartphones/devices have become the ubiquitous tool of choice for professionals to support their productivity and are increasingly becoming more common on university campuses. Many of the advantages of these devices have the potential to support student learning engagement and provide new opportunities for learning. This paper reports on an academic study conducted over the last two years by two final year students, supported by two academic learning technology researchers, examining the level of student smartphone/device ownership on campus and the extent students are harnessed the use of these devices to support their learning. The research shows that student smartphone/device ownership is increasing; however, how students are using the devices to support their learning appears to narrowing as the year progresses and consequently the students are missing out on the learning opportunities these devices can provide. The paper finally presents an analysis of smartphone/device apps that have the potential to support student learning