Software und Usability Engineering und User Experience in kleinen und mittleren Unternehmen

Die Forschung zu Software Engineering, ebenso wie zum Usability Engineering und UX hat traditionell – wenn es sich nicht ohnehin um Grundlagenforschung handelt – eher auf große Unternehmen fokussiert. Dies ist sicherlich auch der Geschichte der Informationstechnologie und der Informatik geschuldet, die maßgeblich von großen Unternehmen wie IBM, Microsoft oder Apple vorangetrieben wurde. Die besonderen Herausforderungen, vor denen kleine und mittlere Unternehmen (KMU) stehen, wenn sie selbst Software entwickeln oder entwickeln lassen, haben bisher in der Forschung einen weniger deutlichen Niederschlag gefunden. Vor dem Hintergrund einer zunehmenden Digitalisierung und Vernetzung aller Wirtschaftsbereiche scheint eine Auseinandersetzung mit den Auswirkungen auf KMU besonders wichtig

Systematic Review of Usability Engineering Management Studies for the Aging Population -UEM4Agin

Usability management is one of the core elements of any software to make it efficient and effective. Unfortunately, most of the time usability as well as its management is neglected while developing software that may result as ineffective and inefficient software design. In different eras different researchers performed studies to highlight the management of usability and to show its importance. Due to the increase in the aging population, the concern for the aging population assistances of each equipment becomes to be necessary. Number of Steps has been taken so far to help out the aging population but remained limited to visual considerations, such as stronger contrasts or larger characters on the displays and printing, or such physical characteristics as the ease for pressing buttons. In this paper, our focus is to perform a systematic review (SR) of usability management specifically for the aging population/senior citizens and its limitations. The systematic review aims to address three research questions: 1) What is the current status of usability management/usability engineering management research for the aging population/senior citizen around the globe? As we found that the literature on usability management for the aging population began in 1992 and increased thereafter, there is a lack of organized research teams and dedicated usability management journals for researching the aging population. High-impact theoretical studies are scarce. On the application side, no original and systematic research frameworks have been developed. The understanding and definition of usability and usability management is not well synchronized with international norms. 2) What are the existing methods, approaches, frameworks and practices that are currently being used in usability engineering management for the aging population? 3) What are the limitations of usability engineering management for the aging population/senior citizen? Purpose of this study is to identify the current research problems, existing studies for providing valid solution to these problems and will find out the limitations of existing work for covering the existing problems in usability engineering management specifically for the aging population. This will be done by performing quantitative literature of different databases and all the results will be gathered by analyzing and summarizing the statistical data using “R Studio”. Remedial techniques for handling the limitation of usability engineering management will be planned in future for the aging population

Practical Challenges of Virtual Assistants and Voice Interfaces in Industrial Applications

Virtual assistant systems promise ubiquitous and simple access to information, applications and physical appliances. Their foundation on intent-oriented queries and support of natural language makes them an ideal tool for human-centric application. The general approach to build such systems as well as the main building blocks are well-understood and offered as off-the-shelf components. While there are prominent examples in the service sector, other sectors such as the manufacturing and process industries have nothing comparable. We investigate the practical challenges to build a virtual assistant using a representative and simplified case from the domain of knowledge retrieval. A qualitative study reveals two major obstacles: Firstly, a high level of expectations from users and, secondly, a disproportional amount of effort to get all details and having a robust system. Overall, implementing a virtual assistant for an industrial application is technical feasible, yet requires significant effort and understanding of the target audience

Proceedings of the 6th Workshop on Awareness and Reflection in Technology Enhanced Learning. In conjunction with the 11th European Conference on Technology Enhanced Learning: Adaptive and Adaptable Learning.

Awareness and reflection are viewed differently across the disciplines informing Technology-Enhanced Learning (CSCW, psychology, educational sciences, computer science and others). The ARTEL workshop series brings together researchers and professionals from different backgrounds to provide a forum for discussing the multi-faceted area of awareness and reflection. 2016 was the 6th workshop in this series. Through the last ARTEL workshops at EC-TEL the topic has gained maturity and questions addresses are converging towards the usage of awareness and reflection in practice, its implementation in modern organisations, its impact on learners and questions of feasibility and sustainability for awareness and reflection in education and work. To reflect the growing maturity of research in ARTEL over the years in conjunction with the latest trends in TEL, this year's topic particularly invited contributions that deal with the contribution and impact of Learning Analytics on awareness and reflection. The motto of the workshop this year was: 'Learning Analytics for Awareness and Reflection: How can Learning Analytics methodologies and tools support awareness and reflection in different learning contexts?

Assessing the role of big data and the Internet of things on the transition to circular economy: part II: an extension of the ReSOLVE framework proposal through a literature review

This paper presents the main findings of a literature-based study of circular economy (CE) extending the technology attributes present on the Ellen MacArthur Foundation (EMF) Regenerate, Share, Optimise, Loop, Virtualise and Exchange (ReSOLVE) framework. The introduction and methods were presented in Part I (1). Part II concludes that there are 39 capabilities grouped into six elementary CE principles and five action groups, with public administration being the most interested sector, forming the CE information technology (IT) capabilities framework. It is expected the framework can be used as a diagnostic tool to allow organisations to evaluate their technological gaps and plan their IT investments to support the transition to CE.Indisponível

User-centered design in mobile human-robot cooperation: consideration of usability and situation awareness in GUI design for mobile robots at assembly workplaces

Mobile cobots can increase the potential for assembly work in industry. For human-friendly automation of cooperative assembly work, user-centered interfaces are necessary. The design process regarding user interfaces for mobile human-robot cooperation (HRC) shows large research gaps. In this article an exemplary approach is shown to design a graphical user interface (GUI) for mobile HRC at assembly workplaces. The design is based on a wireframe developed to support situation awareness. An interactive mockup is designed and evaluated. This is done in two iterations. In the first iteration, a user analysis is carried out using a quantitative survey with n = 31 participants to identify preferred input modalities and a qualitative survey with n = 11 participants that addresses touch interfaces. The interactive mockup is developed by implementing design recommendations of the usability standards ISO 9241 – 110, 112 and 13. A heuristic evaluation is conducted with n = 5 usability experts and the measurement of situation awareness with n = 30 end users. In the second iteration, findings from the preceding iteration are implemented in the GUI and a usability test with n = 20 end users is conducted. The process demonstrates a combination of methods that leads to high usability and situation awareness in mobile HRC

A Model-Based Approach to Comprehensive Risk Management for Medical Devices

The European medical technology industry consists of around 27,000 companies, more than 95% of them small and medium-sized enterprises (SMEs), with over 675,000 employees [MEDT17]. In the European Union (EU) alone, medical devices constituted by far the biggest part of the medical technology (MedTech) sector with a market of 95 billion euros in annual sales in 2015 [EURO15].The European medical technology industry consists of around 27,000 companies, more than 95% of them small and medium-sized enterprises (SMEs), with over 675,000 employees [MEDT17]. In the European Union (EU) alone, medical devices constituted by far the biggest part of the medical technology (MedTech) sector with a market of 95 billion euros in annual sales in 2015 [EURO15]

Integrating sustainability into day-to-day business: a tacticalmanagement dashboard for O-LCA

In order to respond to the challenge of sustainable development, organizations need to manage the social, environmental and economic impacts of their activities. Existing approaches to manage organizational sustainability either are limited by a narrow perspective or lack concepts and tools to integrate sustainability considerations into day-to-day business. We address this issue by proposing a tactical management dashboard based on Organizational Life Cycle Assessment (O-LCA), an authoritative and comprehensive methodology for organizational sustainability analysis.We have developed a concept for a tactical sustainability management dashboard based on O-LCA guidelines and best-practices for dashboard design that allows managers (who may not be LCA experts) to explore, analyze and interpret O-LCA study results. The concept was implemented in an early software prototype and evaluated regarding its usability. Our concept and prototype show the viability and utility of a management tool based on O-LCA

CatAlyst: Domain-Extensible Intervention for Preventing Task Procrastination Using Large Generative Models

CatAlyst uses generative models to help workers' progress by influencing their task engagement instead of directly contributing to their task outputs. It prompts distracted workers to resume their tasks by generating a continuation of their work and presenting it as an intervention that is more context-aware than conventional (predetermined) feedback. The prompt can function by drawing their interest and lowering the hurdle for resumption even when the generated continuation is insufficient to substitute their work, while recent human-AI collaboration research aiming at work substitution depends on a stable high accuracy. This frees CatAlyst from domain-specific model-tuning and makes it applicable to various tasks. Our studies involving writing and slide-editing tasks demonstrated CatAlyst's effectiveness in helping workers swiftly resume tasks with a lowered cognitive load. The results suggest a new form of human-AI collaboration where large generative models publicly available but imperfect for each individual domain can contribute to workers' digital well-being.Comment: Accepted by ACM CHI Conference on Human Factors in Computing Systems (CHI '23