Small businesses in the new creative industries:innovation as a people management challenge

Purpose - This paper presents findings from an SME case study situated in the computer games industry, the youngest and fastest growing of the new digital industries. The study examines changing people management practices as the case company undergoes industry-typical strategic change to embark on explorative innovation and argues that maintaining an organisational context conducive to innovatin over time risks turning into a contest between management and employees as both parties interpret organisational pressures from their different perspectives. Design/methodology/approach - A single case study design is used as the appropriate methdology to generate indepth qualitative data from multiple organisational member perspectives. Findings - Findings indicate that management and worker perspectives on innovation as strategic change and the central people management practices required to support this differ significantly, resulting in tensions and organisational strain. As the company moves to the production of IP work, the need for more effective duality management arises. Research limitations/implications - The single case study has limitations in terms of generalisability. Multiple data collection and triangulation were used to migitate against the limitations. Practical implications - The study highlights the importance of building up change management capability in the small businesses typical for this sector, an as yet neglected focus in the academic iterature concerned with the industry and in support initatives. Originality/value - Few qualitative studies have examined people management practices in the industry in the context of organisational/strategic change, and few have adopted a process perspective

Catalyzing Capital for Invention: Spotlight on India

The Lemelson Foundation has observed first hand a number of obstacles limiting the impact of India's scientists, engineers, and inventors. The resources these entrepreneurs need, such as financing and mentorship, are limited and often difficult to identify. As a result, many of the invention-based ventures The Lemelson Foundation supports struggle to identify sources of funding and business assistance to suit their unique needs.To understand the scale of these challenges and how to meaningfully address them, the Foundation, with assistance from Enclude, undertook a field study to examine India's "impact ecosystem," which is what the Foundation calls the broad network of businesses, funders, and intermediaries that enable social enterprise. The study hones in on the "invention ecosystem," the Foundation's term for a subset of the impact ecosystem that includes "invention-based entrepreneurs."Detailed observations and data collected from interviews with more than 60 investors, entrepreneurs and intermediaries are presented in this report, along with actionable solutions for addressing challenges. While the study focused on India, lessons are applicable to evolving ecosystems in other developing countries