Next Generation of Product Search and Discovery

Online shopping has become an important part of people’s daily life with the rapid development of e-commerce. In some domains such as books, electronics, and CD/DVDs, online shopping has surpassed or even replaced the traditional shopping method. Compared with traditional retailing, e-commerce is information intensive. One of the key factors to succeed in e-business is how to facilitate the consumers’ approaches to discover a product. Conventionally a product search engine based on a keyword search or category browser is provided to help users find the product information they need. The general goal of a product search system is to enable users to quickly locate information of interest and to minimize users’ efforts in search and navigation. In this process human factors play a significant role. Finding product information could be a tricky task and may require an intelligent use of search engines, and a non-trivial navigation of multilayer categories. Searching for useful product information can be frustrating for many users, especially those inexperienced users. This dissertation focuses on developing a new visual product search system that effectively extracts the properties of unstructured products, and presents the possible items of attraction to users so that the users can quickly locate the ones they would be most likely interested in. We designed and developed a feature extraction algorithm that retains product color and local pattern features, and the experimental evaluation on the benchmark dataset demonstrated that it is robust against common geometric and photometric visual distortions. Besides, instead of ignoring product text information, we investigated and developed a ranking model learned via a unified probabilistic hypergraph that is capable of capturing correlations among product visual content and textual content. Moreover, we proposed and designed a fuzzy hierarchical co-clustering algorithm for the collaborative filtering product recommendation. Via this method, users can be automatically grouped into different interest communities based on their behaviors. Then, a customized recommendation can be performed according to these implicitly detected relations. In summary, the developed search system performs much better in a visual unstructured product search when compared with state-of-art approaches. With the comprehensive ranking scheme and the collaborative filtering recommendation module, the user’s overhead in locating the information of value is reduced, and the user’s experience of seeking for useful product information is optimized

Neural Attentive Session-based Recommendation

Given e-commerce scenarios that user profiles are invisible, session-based recommendation is proposed to generate recommendation results from short sessions. Previous work only considers the user's sequential behavior in the current session, whereas the user's main purpose in the current session is not emphasized. In this paper, we propose a novel neural networks framework, i.e., Neural Attentive Recommendation Machine (NARM), to tackle this problem. Specifically, we explore a hybrid encoder with an attention mechanism to model the user's sequential behavior and capture the user's main purpose in the current session, which are combined as a unified session representation later. We then compute the recommendation scores for each candidate item with a bi-linear matching scheme based on this unified session representation. We train NARM by jointly learning the item and session representations as well as their matchings. We carried out extensive experiments on two benchmark datasets. Our experimental results show that NARM outperforms state-of-the-art baselines on both datasets. Furthermore, we also find that NARM achieves a significant improvement on long sessions, which demonstrates its advantages in modeling the user's sequential behavior and main purpose simultaneously.Comment: Proceedings of the 2017 ACM on Conference on Information and Knowledge Management. arXiv admin note: text overlap with arXiv:1511.06939, arXiv:1606.08117 by other author

Hete-CF: Social-Based Collaborative Filtering Recommendation using Heterogeneous Relations

Collaborative filtering algorithms haven been widely used in recommender systems. However, they often suffer from the data sparsity and cold start problems. With the increasing popularity of social media, these problems may be solved by using social-based recommendation. Social-based recommendation, as an emerging research area, uses social information to help mitigate the data sparsity and cold start problems, and it has been demonstrated that the social-based recommendation algorithms can efficiently improve the recommendation performance. However, few of the existing algorithms have considered using multiple types of relations within one social network. In this paper, we investigate the social-based recommendation algorithms on heterogeneous social networks and proposed Hete-CF, a Social Collaborative Filtering algorithm using heterogeneous relations. Distinct from the exiting methods, Hete-CF can effectively utilize multiple types of relations in a heterogeneous social network. In addition, Hete-CF is a general approach and can be used in arbitrary social networks, including event based social networks, location based social networks, and any other types of heterogeneous information networks associated with social information. The experimental results on two real-world data sets, DBLP (a typical heterogeneous information network) and Meetup (a typical event based social network) show the effectiveness and efficiency of our algorithm

TransNFCM: Translation-Based Neural Fashion Compatibility Modeling

Identifying mix-and-match relationships between fashion items is an urgent task in a fashion e-commerce recommender system. It will significantly enhance user experience and satisfaction. However, due to the challenges of inferring the rich yet complicated set of compatibility patterns in a large e-commerce corpus of fashion items, this task is still underexplored. Inspired by the recent advances in multi-relational knowledge representation learning and deep neural networks, this paper proposes a novel Translation-based Neural Fashion Compatibility Modeling (TransNFCM) framework, which jointly optimizes fashion item embeddings and category-specific complementary relations in a unified space via an end-to-end learning manner. TransNFCM places items in a unified embedding space where a category-specific relation (category-comp-category) is modeled as a vector translation operating on the embeddings of compatible items from the corresponding categories. By this way, we not only capture the specific notion of compatibility conditioned on a specific pair of complementary categories, but also preserve the global notion of compatibility. We also design a deep fashion item encoder which exploits the complementary characteristic of visual and textual features to represent the fashion products. To the best of our knowledge, this is the first work that uses category-specific complementary relations to model the category-aware compatibility between items in a translation-based embedding space. Extensive experiments demonstrate the effectiveness of TransNFCM over the state-of-the-arts on two real-world datasets.Comment: Accepted in AAAI 2019 conferenc

Multi-modal Embedding Fusion-based Recommender

Recommendation systems have lately been popularized globally, with primary use cases in online interaction systems, with significant focus on e-commerce platforms. We have developed a machine learning-based recommendation platform, which can be easily applied to almost any items and/or actions domain. Contrary to existing recommendation systems, our platform supports multiple types of interaction data with multiple modalities of metadata natively. This is achieved through multi-modal fusion of various data representations. We deployed the platform into multiple e-commerce stores of different kinds, e.g. food and beverages, shoes, fashion items, telecom operators. Here, we present our system, its flexibility and performance. We also show benchmark results on open datasets, that significantly outperform state-of-the-art prior work.Comment: 7 pages, 8 figure