Design Strategy and Case Study of Distributed System Resilience in Chinese Context

Whether it is a large-scale complex challenge or a radical change, it is calling for a more resilient and sustainable socio-technical system. Distributed system is a new trend of sustainable transition of socio-technical system. The research on related design strategies of distributed systems can help us better understand the nature of distributed systems, the role of designers, and help designers more calmly deal with future related challenges. This paper has conducted an in-depth understanding and discussion on the resilience of soico-technical systems and the relationship between distributed systems and resilience. We selected three representative cases, combined with a series of response measures taken by China in Wuhan during COVID-19 to analyze. Three types of distributed system design strategies suitable for China are identified

The organisational change agent as an appreciative system : increasing effectiveness in business process reengineering through the systems approach

This thesis is concerned with the effectiveness of change agents within organisations. The argument presented is that the effectiveness of change agents depends on their ability to develop an understanding of the complex situations they are faced with. This includes a rich understanding of their own role within the situation. The systems approach described by Churchman (1971, 1979) and further developed by Ulrich (1983) provides methods that aid the development of a rich understanding of, inquiry into, and intervention in complex socio-technical situations. The structure of the paper will take the following form: Part 1: Appreciative systems and the systems approach. Performance criteria for change agents are declared. The key role of appreciation ineffective change management is highlighted. An explanation of appreciative systems and how the systems approach can make them more effective is presented. Finally an appreciative frame for human populated (social) systems is explained. Part 2: Investigating sources of purpose in traditional Business Process Reengineering (BPR).Before developing the complete the appreciative framework in Part 3, our understanding will be consolidated by applying the human populated systems frame to organisational change (business process reengineering) as a system

The Politics of Selection: Towards a Transformative Model of Environmental Innovation

As a purposive sustainability transition requires environmental innovation and innovation policy, we discuss potentials and limitations of three dominant strands of literature in this field, namely the multi-level perspective on socio-technical transitions (MLP), the innovation systems approach (IS), and the long-wave theory of techno-economic paradigm shifts (LWT). All three are epistemologically rooted in an evolutionary understanding of socio-technical change. While these approaches are appropriate to understand market-driven processes of change, they may be deficient as analytical tools for exploring and designing processes of purposive societal transformation. In particular, we argue that the evolutionary mechanism of selection is the key to introducing the strong directionality required for purposive transformative change. In all three innovation theories, we find that the prime selection environment is constituted by the market and, thus, normative societal goals like sustainability are sidelined. Consequently, selection is depoliticised and neither strong directionality nor incumbent regime destabilisation are societally steered. Finally, we offer an analytical framework that builds upon a more political conception of selection and retention and calls for new political institutions to make normatively guided selections. Institutions for transformative innovation need to improve the capacities of complex societies to make binding decisions in politically contested fields

Understanding energy behaviours and transitions through the lens of a smart grid Agent Based Model

Available from: .Investigating the dynamics of consumption is crucial for understanding the wider socio-technical transitions needed to achieve carbon reduction goals in the energy sector. Such insight is particularly necessary when considering Smart Grids and current debates about potential transition pathways (and contingent benefits) for the electricity system and coupled gas and transport systems. The electricity grid is a complex adaptive system comprising physical networks, economic markets and multiple, heterogeneous, interacting agents. Fundamental to innovation studies is that social practices and technological artefacts shape and are shaped by one another. Different trajectories of socio-technical systems’ transition are intrinsically linked to the behavioural and cognitive norms of individuals, businesses, communities, sectors, and governance institutions. Therefore the transition to smart(er) grids inevitably requires a knowledge transition and behaviour change among such actor groups. To date, these effects have not been modelled. We present a prototype Agent Based Model (ABM) as a means to examine the effect of individual behaviour and social learning on energy use patterns, from the perspectives of adoption of energy saving behaviours, energy saving technologies and individual or community based energy use practices. We draw on the Energy Cultures framework to understand real-world observations and incorporate representative energy use behaviours into the model and discuss the model’s relation to case studies, e.g. energy use in island communities. Such models enable examination of how far we can learn and scale up lessons from case studies to similar Socio-Technical Systems with bigger scale and greater interconnectivity such as the UK national grid.EPSRC - grant EP/G059969/

A Pattern-Based Approach to Changing Software Requirements in Brown-Field Business Contexts

In organisations, competitive advantage is increasingly reliant on the alignment of sociotechnical systems with business processes. 'Socio-technical' refers to the complex systems of people, tasks and technology. Supporting this alignment is exacerbated by the speed of technological change and its relationship with organisation growth. This complexity is further aggravated in a number of ways. Organisations and/or parts of organisations are structured differently and have different approaches to change. These differences impact on their responsiveness to change, their use of technology, and its relationship to business processes. In requirements engineering, a lack of understanding of the organisational context in which change takes place has been a problem over the last decade. Eliciting requirements is complex, with requirements changing constantly. Delivered change is affected by further changing needs, as stakeholders identify new ways of using IT. Changing requirements can lead to mismatches between tasks, technology and people. Relations and their alignment can be compromised. We contribute to understanding this complex domain by presenting an approach which engages with stakeholders/users in the early stages of the requirements elicitation process. The two expressions of the approach are derived from the literature and 19 real-world studies. They are referred to as Conceptual Framework and Change Frame. Both support a problem-centred focus on context analysis when reasoning about changing technology in business processes. The framework provides structures, techniques, notation and terminology. These represent, describe, and analyse the context in which change takes place, in the present and over time. The Change Frame combines an extension of the framework with an organisation pattern. It facilitates representing, describing and analysing change, across the strategic/operation area of an organisation. A known pattern of solution is provided, for the recurring change problem of representing an organisation-wide change in different organisation locations. Chapter 4 shows the conceptual framework in the context of a real-world study, and chapter 6 uses a real-world use/case scenario to illustrate the change frame. Both chapters show support for understanding change, through client/customer and stakeholder/users reasoning about the implications of change

The socio-technical dynamics of ICT innovation: a social shaping analysis of portals

This PhD thesis presents a longitudinal study of the dynamics of the innovation process of a standardised technology. The study addresses the factors that shape technology decision-making along the entire technology life cycle - from design to implementation - within the context of a complex socio-technical setting. The development of the Internet led to acceleration in the diffusion of Inter-Organisational Networks and Systems (IONS), particularly of portals. Portals are defined as linked electronic platforms with a single point-of-entry, independent of time and space, and that enable collaboration through access to multiple sources from different organisational information systems. Organisations develop and implement portals to respond to market pressures, for example in order to rationalise procurement.The thesis attempts to expand the understanding of the socio-technical dynamics patterning both the decision-making process and the outcomes of complex ICT innovation projects. The thesis seeks to overcome the shortcomings of existing social and economic research on inter-organisational standardisation by redressing the limitations in terms of empirical scope and analytical frameworks of, on the one hand, studies of standard setting processes which neglect the wider and subsequent context of implementation and, on the other hand, of 'diffusion of standards' studies which ignore the way in which standards evolve in their implementation. This study specifically answers theoretical and practical questions of ICT innovation dynamics in a complex multi-spaced setting, combining economic, technical and sociological theories. The research draws on the Social Shaping of Technology (SST) perspective by explaining ICT innovations as historical and contexted actor-focussed technological change processes. The thesis develops a Multi-level Space of Innovation Dynamics (MSID) framework to capture the dynamics of standardised portal technology development and its outcomes on two levels: at a micro level, focusing on individuals and groups in the adopting organisation (zoom in), and at the meso level, addressing the effects that the dynamics have in the broader context of the sector (zoom out). Jorgensen's concept of 'arena' is used to analyse the way in which the actors involved at the company and the industry level are configured together. The turbulent dynamics are analysed as the outcome of complex processes of change involving the configuration and re-configuration of the various arenas and networks in which the array of involved organisational actors are embedded.The contribution to existing knowledge is based on the development of the MSID framework and its application to a complex multi-layered and longitudinal case study based in the automotive industry. The researcher's unique extensive access as a participant and analyst to the complex setting of the portal development was essential to develop the framework and to illustrate the ways in which theoretical concepts can be grounded in real empirical cases. The research finds that ICT innovations are shaped by history and context of the adopting organisation and the actors involved. The extremely complex organisational politics of decision-making processes were patterned by the configuration of the project and the management of expertise. Interactions and realignments amongst this complex set of socio-technical factors led to a drift in the subsequent outcomes. This study supports the socio-technical analysis of supply chains as mutually shaped by technology and the adopting user organisation. Finally, the study also provides organisations with rich sociological insights that could translate into the planning of similar technology-driven projects

Infrastructure transformation as a socio-technical process - Implications for the governance of energy distribution networks in the UK

This paper seeks to uncover and examine the complex set of governance challenges associated with transforming energy distribution networks, which play a key enabling role in a low carbon energy transition. We argue that, although the importance of such infrastructure networks to sustainability and low carbon transitions in the energy, water and mobility sectors is clear, there is relatively little understanding of the social and institutional dimension of these systems and appropriate governance strategies for their transformation. This may be because the prevalent model of infrastructure governance in the energy and other sectors has prioritised short term time horizons and static efficiencies. In this paper we draw on the social shaping of technology literature to develop a broader understanding of infrastructure change as a dynamic socio-technical process. The empirical focus of the paper is on the development of more flexible and sustainable energy distribution systems as key enablers for the UK's low carbon transition. Focusing on electricity and heat networks we identify a range of governance challenges along different phases of the 'infrastructure lifecycle', and we draw lessons for the development of governance frameworks for the transformation of energy infrastructure more generally

Establishing the regional sustainable developmental role of universities—from the multilevel-perspective (Mlp) and beyond

This article establishes the multilevel perspective (MLP) as one of the main research approaches in transition research to study complex systemic change processes in socio-technical systems at different structural levels. The application of the MLP to the higher education system, especially to conceptualize the transition of universities towards a sustainable (regional) developmental role, is still in its infancy. Through using a descriptive narrative analysis of seminal articles, the results of the four-years cooperation within an expert working group, and own empirical findings, the present paper investigates the suitability of the MLP to study the transition of universities and university systems towards a sustainable developmental role in the regional context. Based on these investiga-tions, three further perspectives (which must be considered for establishing a more comprehensive understanding of the universities’ sustainable developmental role) are identified and conceptualized: (a) The target dimension of sustainable regional development, (b) the role of agency, and (c) the introduction of space and place to multiscalar regional transitions. Based on these perspectives, a future research agenda beyond the MLP is developed. © 2021 by the authors. Licensee MDPI, Basel, Switzerland

System-theoretic case study from the financial crisis

Thesis (S.M. in Technology and Policy)-- Massachusetts Institute of Technology, Engineering Systems Division, Technology and Policy Program, 2012.Cataloged from PDF version of thesis.Includes bibliographical references (p. 103-105).There is currently much systems-based thinking going into understanding safety in complex socio-technical systems and in developing useful accident analysis methods. However, when it comes to complex systems without clear physical components, the techniques for understanding accidents are antiquated and ineffective. This thesis uses a promising new engineering-based accident analysis methodology, CAST (Casual Analysis using STAMP, or Systems Theoretic Accident Models and Processes) to understand an aspect of the financial crisis of 2007-2008. This thesis demonstrates how CAST can be used to understand the context and control problems that led to the collapse and rapid acquisition of the investment bank Bear Stearns in March 2008. It seeks to illustrate the technological and regulatory change that provided the context for the Bear Stearns accidents and then demonstrates how a top-down systematic method of analysis can produce more insight into the accident than traditional financial accident investigations such as congressionally-mandated inquiries.by Melissa B. Spencer.S.M.in Technology and Polic

How theories of practice can inform transition to a decarbonised transport system

In this article, I explore the potential of theories of practice to inform the socio-technical transition required to adequately decarbonise the UK transport system. To do so I push existing applications of practice theories by articulating a ‘systems of practice’ approach, which articulates theories of practice with socio-technical systems approaches. After sketching out a theory of practice, I explore the potential of a practice theory approach to illuminate systemic change in transport. I do this by confronting two key criticisms of practice theories; first of their difficulty in accounting for change; second in their limited ability to move beyond a micro-level focus on doing. The counter I offer to these criticisms leads directly into recognising how theories of practice can articulate with socio-technical systems approaches. From this basis, I go on to consider the implications of a practice theory approach for informing interventions to effect a system transition towards decarbonised transport