3,990 research outputs found

    Understanding Abusive Behaviour Between Online and Offline Group Discussions

    Get PDF
    Online discussion platforms can face multiple challenges of abusive behaviour. In order to understand the reasons for persisting such behaviour, we need to understand how users behave inside and outside a community. In this paper, we propose a novel methodology to generate a dataset from offline and online group discussion conversations. We advocate an empirical-based approach to explore the space of abusive behaviour. We conducted a user-study ( N = 15 ) to understand what factors facilitate or amplify forms of behaviour in cases of online conversation that are less likely to be tolerated in face-to-face. The preliminary analysis validates our approach to analyse large-scale conversation dataset

    Cyberpsychology and Human Factors

    Get PDF
    The online environment has become a significant focus of the everyday behaviour and activities of individuals and organisations in contemporary society. The increasing mediation of communication has led to concerns about the potential risks and associated negative experiences which can occur to users, particularly children and young people. This is related to the emergence of the online environment as a location for criminal and abusive behaviour (e.g., harassment, sexual exploitation, fraud, hacking, malware). One of the key aspects of understanding online victimisation and engagement in criminal behaviours is the characteristics of online communication that are related to the affordances of the technologies, services and applications which constitute digital environments. The aim of this paper is to examine the influence of these characteristics on individual and group behaviour, as well as the associated opportunities for victimisation and criminal behaviour. These issues are of relevance for those involved in the design and implementation of technologies and services, as the ability to assess their potential use in this way can enhance strategies for improving the security of systems and users. It can also inform educational strategies for increasing user understanding of potential informational, privacy and personal risks, and associated steps to improve their security and privacy. Each of the main characteristics of mediated communication is examined, as well as their potential impact on individual and group behaviour, and associated opportunities for victimisation and offending. The article ends by considering the importance of recognising these issues when designing and implementing new technologies, services and applications

    Good practice guidance for the providers of social networking and other user-interactive services

    Get PDF

    Trolling in asynchronous computer-mediated communication: From user discussions to academic definitions

    Get PDF
    Whilst computer-mediated communication (CMC) can benefit users by providing quick and easy communication between those separated by time and space, it can also provide varying degrees of anonymity that may encourage a sense of impunity and freedom from being held accountable for inappropriate online behaviour. As such, CMC is a fertile ground for studying impoliteness, whether it occurs in response to perceived threat (flaming), or as an end in its own right (trolling). Currently, first and secondorder definitions of terms such as im/politeness (Brown and Levinson 1987; Bousfield 2008; Culpeper 2008; Terkourafi 2008), in-civility (Lakoff 2005), rudeness (Beebe 1995, Kienpointner 1997, 2008), and etiquette (Coulmas 1992), are subject to much discussion and debate, yet the CMC phenomenon of trolling is not adequately captured by any of these terms. Following Bousfield (in press), Culpeper (2010) and others, this paper suggests that a definition of trolling should be informed first and foremost by user discussions. Taking examples from a 172-million-word, asynchronous CMC corpus, four interrelated conditions of aggression, deception, disruption, and success are discussed. Finally, a working definition of trolling is presented

    Understanding Deliberation in Chinese Online Society

    Get PDF

    Social network market: Storytelling on a web 2.0 original literature site

    Get PDF
    This article looks at a Chinese Web 2.0 original literature site, Qidian, in order to show the coevolution of market and non-market initiatives. The analytic framework of social network markets (Potts et al., 2008) is employed to analyse the motivations of publishing original literature works online and to understand the support mechanisms of the site, which encourage readersā€™ willingness to pay for user-generated content. The co-existence of socio-cultural and commercial economies and their impact on the successful business model of the site are illustrated in this case. This article extends the concept of social network markets by proposing the existence of a ripple effect of social network markets through convergence between PC and mobile internet, traditional and internet publishing, and between publishing and other cultural industries. It also examines the side effects of social network markets, and the role of market and non-market strategies in addressing the issues

    Enabling Online Safe Spaces: A Case Study of Love Matters Kenya

    Get PDF
    For sexual health organisations, establishing a safe space to talk about sensitive topics is an important prerequisite for information exchange and open dialogue. With the popularity of social media and mobile phones, these safe spaces are moving online. This article examines one of these spaces, the Love Matters Kenya Facebook page, as an example of a sexual health organisation using social media to discuss sexuality with young people. We observed interactions on the Facebook page over a period of six weeks, and also led an online focus group discussion. The results showed that the key elements of a safe space are: good moderation; usersā€™ ability to create their own online personas; and a community atmosphere that enables trust and social relationships to grow

    Stakeholdersā€™ forum general report

    Get PDF

    Netcitizenship: addressing cyberevenge and sexbullying

    Get PDF
    This article discusses the phenomena of Cyberevenge, sexbullying, and sextortion, especially among young people. The discussion, based on extensive review of books, research reports, newspapers, journal articles and pertinent websites, analyzes these challenges. The article suggests some remedies to counter these online social ills which pertain to promoting responsibility of netcitizens, schools, governments, Non-Governmental Organizations (NGOs) and social networking sites
    • ā€¦
    corecore