755 research outputs found

    Accessibility requirements for human-robot interaction for socially assistive robots

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    Mención Internacional en el título de doctorPrograma de Doctorado en Ciencia y Tecnología Informåtica por la Universidad Carlos III de MadridPresidente: María Ángeles Malfaz Våzquez.- Secretario: Diego Martín de Andrés.- Vocal: Mike Wal

    Artificial Intelligence and Robotics in Marketing

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    Artificial Intelligence and Robotics in Marketing

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    Artificial Intelligence and Robotics in Marketing

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    This chapter illustrates the role of artificial intelligence (AI) and robotics in marketing and will help managers develop a deeper understanding of its potential to revolutionize the service experience. We summarize the use of AI and robots in practice and show that the adoption of AI predominantly occurs at the task level rather than the job level, implying that AI takes over some tasks that are part of a job and not the entire job. Based on these insights, we discuss opportunities and drawbacks of AI and robots and reflect on whether service robots will complement or substitute human employees. Moreover, we explain why many consumers are still reluctant to engage with these new technologies and which conditions should be met in order to benefit from using service robots

    When Robots Enter Our Workplace: Understanding Employee Trust in Assistive Robots

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    This study is about assistive robots as internal service provider within the company Merck KGaA and examines how the physical appearance of a service representative (humanoid robot, android robot, human) affects employees’ trust. Based on the uncanny valley paradigm, we argue that employees’ trust is the lowest for the android robot and the highest for the human. Further, we will examine the effects of task complexity and requirements for self-disclosure on employees’ trust in assistive robots. According to script theory and media equation theory, we propose that high task complexity and high requirements for self-disclosure increase employees’ trust. We developed a research design to test our model by deploying a humanoid robot and an android robot within a company as robotic assistants in comparison to a human employee. In a next step, we will run a corresponding study with 300 employees

    Artificial Intelligence and Robotics in Marketing

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    The Cord (March 25, 2015)

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    Hospital Lobby Assistant Robot

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    The primary goal of this MQP is to produce a user friendly robot that assists users in navigating a given area. Specifically, this group chose to focus on a hospital setting. In order to achieve this goal, the group designed a robot that was capable of navigation, possessed an arm with which to open doors, and that could be commanded by users from an intuitive on-board UI. A secondary goal of this MQP was to create an extensible platform for future groups. To achieve this goal, the team designed a modular backend system so that new modules could be added to the robot in the future with minimal time spent by future groups on integration

    Information Technologies for Cognitive Decline

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    Information technology (IT) is used to establish a diagnosis and provide treatment for people with cognitive decline. The condition affects many before it becomes clear that more permanent changes, like dementia, could be noticed. Those who search for information are exposed to lots of information and different technologies which they need to make sense of and eventually use to help themselves. In this research literature and information available on the Internet were systematically analyzed to present methods used for diagnosis and treatment. Methods used for diagnosis are self-testing, sensors, Virtual Reality (VR), and brain imaging. Methods used for treatment are games, websites with information and media, Virtual Reality (VR), sensors, and robots. The resulting concept of knowledge was the basis of an artifact whose main goal was to present the facts to the broad public. This implied that a user-friendly artifact was developed through three iterations using the Design Science framework. A total of nine users and IT usability experts have evaluated the artifact returning the SUS score of 85,83 for users and 87,5 for IT usability experts. NielsenÂŽs heuristics were assessed by IT usability experts only, returning an average score of 4,28. The general response was positive regarding both the content and the attempt to present methods used in cognitive decline. It reminds to be seen how to bring this knowledge to those who are most affected by the decline.Masteroppgave i informasjonsvitenskapINFO390MASV-INF
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