An Evaluation of Geotagged Twitter Data during Hurricane Irma using Sentiment Analysis and Topic Modeling for Disaster Resilience

Disasters require quick response times, thought-out preparations, overall community, and government support. These efforts will ensure prevention of loss of life and reduce possible damages. The United States has been battered by multiple major hurricanes in the recent years and multiple avenues of disaster response efforts were being tested. Hurricane Irma can be recognized as the most popular hurricane in terms of social media attention. Irma made landfall in Florida as a Category 4 storm and preparation measures taken were intensive thus providing a good measure to evaluate in terms of efficacy. The effectiveness of the response methods utilized are evaluated using Twitter data that was collected from September 1st to September 16th, 2017. About 221,598 geotagged tweets were analyzed using sentiment analysis, text visualization, and exploratory analysis. The objective of this research is to establish an observable pattern regarding sentiment trends over the progression of the storm and produce a viable set of topic models for its totality. The study contributed to the literature by identifying which topics and keywords were most frequently used in tweets through sentiment analysis and topic modeling to determine what resources or concerns were most significant within a region during the hurricane Irma. The results from this study demonstrate that the sentiment analysis can measure people’s emotions during the natural disaster, which the authorities can use to limit the damage and effectively recover from the disaster. In this work, we have also reviewed the related works from the text/sentiment analysis, social media analysis from hurricanes/disaster perspective. This research can be further improved by incorporating sentiment analysis methods for classifying emoticons and non-textual components such as videos or images

Machine Learning-Based Models for Assessing Impacts Before, During and After Hurricane Events

Social media provides an abundant amount of real-time information that can be used before, during, and after extreme weather events. Government officials, emergency managers, and other decision makers can use social media data for decision-making, preparation, and assistance. Machine learning-based models can be used to analyze data collected from social media. Social media data and cloud cover temperature as physical sensor data was analyzed in this study using machine learning techniques. Data was collected from Twitter regarding Hurricane Florence from September 11, 2018 through September 20, 2018 and Hurricane Michael from October 1, 2018 through October 18, 2018. Natural language processing models were developed to demonstrate sentiment among the data. Forecasting models for future events were developed for better emergency management during extreme weather events. Relationships among data were explored using social media data and physical sensor data to analyze extreme weather events as these events become more prevalent in our lives. In this study, social media sentiment analysis was performed that can be used by emergency managers, government officials, and decision makers. Different machine learning algorithms and natural language processing techniques were used to examine sentiment classification. The approach is multi-modal, which will help stakeholders develop a more comprehensive understanding of the social impacts of a storm and how to help prepare for future storms. Of all the classification algorithms used in this study to analyze sentiment, the naive Bayes classifier displayed the highest accuracy for this data. The results demonstrate that machine learning and natural language processing techniques, using Twitter data, are a practical method for sentiment analysis. The data can be used for correlation analysis between social sentiment and physical data and can be used by decision makers for better emergency management decisions

Examining the Impact of Emojis on Disaster Communication: A Perspective from the Uncertainty Reduction Theory

Communication is a purposeful process, especially during disasters, when emergency management officials and citizen journalists attempt to disseminate relevant information to as many affected people as possible. X (previously Twitter), a popular computer-mediated communication (CMC) platform, has become an essential resource for disaster information given its ability to facilitate real-time communication. Past studies on disasters have mainly concentrated on the verbal-linguistic conventions of words and hashtags as the means to convey disaster-related information. Little attention has been given to non-verbal linguistic cues, such as emojis. In this study, we investigate the use of emojis in disaster communication on X by using uncertainty reduction theory as the theoretical framework. We measured information uncertainty in individual tweets and assessed whether information conveyed in external URLs mitigated such uncertainty. We also examined how emojis affect information uncertainty and information dissemination. The statistical results from analyzing tweets related to the 2018 California Camp Fire disaster show that information uncertainty has a negative impact on information dissemination, and the negative impact was amplified when emojis depicted items and objects instead of facial expressions. Conversely, external URLs reduced the negative impact. This study sheds light on the influence of emojis on the dissemination of disaster information on X and provides insights for both academia and emergency management practitioners in using CMC platforms

When Infodemic Meets Epidemic: a Systematic Literature Review

Epidemics and outbreaks present arduous challenges requiring both individual and communal efforts. Social media offer significant amounts of data that can be leveraged for bio-surveillance. They also provide a platform to quickly and efficiently reach a sizeable percentage of the population, hence their potential impact on various aspects of epidemic mitigation. The general objective of this systematic literature review is to provide a methodical overview of the integration of social media in different epidemic-related contexts. Three research questions were conceptualized for this review, resulting in over 10000 publications collected in the first PRISMA stage, 129 of which were selected for inclusion. A thematic method-oriented synthesis was undertaken and identified 5 main themes related to social media enabled epidemic surveillance, misinformation management, and mental health. Findings uncover a need for more robust applications of the lessons learned from epidemic post-mortem documentation. A vast gap exists between retrospective analysis of epidemic management and result integration in prospective studies. Harnessing the full potential of social media in epidemic related tasks requires streamlining the results of epidemic forecasting, public opinion understanding and misinformation propagation, all while keeping abreast of potential mental health implications. Pro-active prevention has thus become vital for epidemic curtailment and containment

Computational socioeconomics

Uncovering the structure of socioeconomic systems and timely estimation of socioeconomic status are significant for economic development. The understanding of socioeconomic processes provides foundations to quantify global economic development, to map regional industrial structure, and to infer individual socioeconomic status. In this review, we will make a brief manifesto about a new interdisciplinary research field named Computational Socioeconomics, followed by detailed introduction about data resources, computational tools, data-driven methods, theoretical models and novel applications at multiple resolutions, including the quantification of global economic inequality and complexity, the map of regional industrial structure and urban perception, the estimation of individual socioeconomic status and demographic, and the real-time monitoring of emergent events. This review, together with pioneering works we have highlighted, will draw increasing interdisciplinary attentions and induce a methodological shift in future socioeconomic studies

Information Refinement Technologies for Crisis Informatics: User Expectations and Design Implications for Social Media and Mobile Apps in Crises

In the past 20 years, mobile technologies and social media have not only been established in everyday life, but also in crises, disasters, and emergencies. Especially large-scale events, such as 2012 Hurricane Sandy or the 2013 European Floods, showed that citizens are not passive victims but active participants utilizing mobile and social information and communication technologies (ICT) for crisis response (Reuter, Hughes, et al., 2018). Accordingly, the research field of crisis informatics emerged as a multidisciplinary field which combines computing and social science knowledge of disasters and is rooted in disciplines such as human-computer interaction (HCI), computer science (CS), computer supported cooperative work (CSCW), and information systems (IS). While citizens use personal ICT to respond to a disaster to cope with uncertainty, emergency services such as fire and police departments started using available online data to increase situational awareness and improve decision making for a better crisis response (Palen & Anderson, 2016). When looking at even larger crises, such as the ongoing COVID-19 pandemic, it becomes apparent the challenges of crisis informatics are amplified (Xie et al., 2020). Notably, information is often not available in perfect shape to assist crisis response: the dissemination of high-volume, heterogeneous and highly semantic data by citizens, often referred to as big social data (Olshannikova et al., 2017), poses challenges for emergency services in terms of access, quality and quantity of information. In order to achieve situational awareness or even actionable information, meaning the right information for the right person at the right time (Zade et al., 2018), information must be refined according to event-based factors, organizational requirements, societal boundary conditions and technical feasibility. In order to research the topic of information refinement, this dissertation combines the methodological framework of design case studies (Wulf et al., 2011) with principles of design science research (Hevner et al., 2004). These extended design case studies consist of four phases, each contributing to research with distinct results. This thesis first reviews existing research on use, role, and perception patterns in crisis informatics, emphasizing the increasing potentials of public participation in crisis response using social media. Then, empirical studies conducted with the German population reveal positive attitudes and increasing use of mobile and social technologies during crises, but also highlight barriers of use and expectations towards emergency services to monitor and interact in media. The findings led to the design of innovative ICT artefacts, including visual guidelines for citizens’ use of social media in emergencies (SMG), an emergency service web interface for aggregating mobile and social data (ESI), an efficient algorithm for detecting relevant information in social media (SMO), and a mobile app for bidirectional communication between emergency services and citizens (112.social). The evaluation of artefacts involved the participation of end-users in the application field of crisis management, pointing out potentials for future improvements and research potentials. The thesis concludes with a framework on information refinement for crisis informatics, integrating event-based, organizational, societal, and technological perspectives

Factors that motivate South African students to share fake news on social media platforms

Dissertation (MIT (Information Systems) )--University of Pretoria, 2021.The increased adoption of social media and the continued spread of fake news has resulted in unique problems for society to overcome in the modern era. This study aims to determine what factors influence South African students to share fake news on social media platforms. The theory that was used to create the research model and questionnaire was the Users and Gratification (U&G) framework. A mixed-method approach was followed in conducting the study, utilising both quantitative and qualitative strategies. Data was gathered through collecting responses using a questionnaire distributed to students of the EBIT faculty at the University of Pretoria. 190 usable responses were gathered. The questionnaire was created using Google forms and the questionnaire link was shared to students through clickUP and various student groups on Facebook. The factors that were investigated were platform, emotional drivers, social responsibility, conformity, biases, trust, third-person perspective (TPP) and personality and how they influence intention to share fake news among students. The findings from the empirical study of 190 students found that the hypothesis that there is a positive association between bias and trust was partially supported. There was also found to be a negative correlation between third-person perspective, emotional drivers, and the conscientiousness trait of the big-five personality model. This confirms that people’s emotional drive, bias, TPP, trust, and conscientiousness have a moderate effect on their intention to share. Additionally, from the qualitative findings, the factors of previous experience and knowledge were also found to influence intention to share. Through partial least squares regression analysis, we found that the factors that contributed the most to intention to share are emotional influences and the conscientiousness trait of personality that both had a negative association. TPP has small correlations to intention to share. Trust and bias were removed from the quantitative model due to bad fit, however, from the qualitative findings it was determined that trust and bias impacted students’ identification of fake news articles. By understanding the relationship between TPP, conscientiousness, trust, bias, emotional drivers, previous experience, previous knowledge and intention to share fake news may help further the understanding of why fake news is spread, the motivation for students to share fake news and curb the spread with changing technological environments. These findings can also promote action to implement programs and regulations to protect users who are vulnerable and more exposed to fake news on social media platforms.InformaticsMIT (Information Systems)Unrestricte