7 research outputs found

    Ripensare il cyberbullismo tra social media e messaggi d'odio. Pratiche, ibridazioni e trattorie di ricerca

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    L’articolo risponde alle recenti preoccupazioni per la crescita dei messaggi d’odio nel dibattito pubblico online, che coinvolge attori differenti tra cui gli stessi rappresentanti politici. Concentrandosi in particolare sui giovani, si propo-ne di esaminare il fenomeno del cyberbullismo all’interno di un framework piĂč ampio, in grado di collegare i comportamenti bullizzanti alla crescita di inciviltĂ  nel discorso pubblico. La ricognizione teorica su incivility e cyberbullismo mo-stra aree di sovrapposizione a conferma del fatto che non si tratta di fenomeni individuali ma che riguardano l’intera societĂ . L’articolo identifica traiettorie di ricerca e interventi utili a contrastarne la diffusione pervasiva.The article addresses issues in response to the concern about the growth of hate messages in online public debate which involves different actors including politicians. Focusing in particular on young people, it aims at examining cyberbullying within a broader framework, linking the bullying behavior to the growth of incivility in public discourse, especially on social media. The theoretical overview of incivility and cyberbullying shows areas of overlap, confirming the fact that these are not individual phenomena, but they affect the whole society. The article identifies trajectories of research, as well as useful interventions to counteract their pervasive spread

    The Psychiatric Diagnosis Debate: A Discursive Analysis of Public Comments Made Following Online News Articles about the Debate.

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    In May 2013 the American Psychiatric Association (APA) published the fifth version of the ‘Diagnostic and Statistical Manual of Mental Disorders’ (DSM-5). The DSM aims to provide a classification system and list of diagnostic criteria for ‘psychiatric disorders’ used by healthcare systems around the world. To coincide with this, the UK’s Division of Clinical Psychology (DCP) released a position statement calling for a ‘paradigm shift’ away from psychiatric classification and conceptual systems based on a ‘disease model’ (DCP, 2013). This set the stage for the long-standing debate about psychiatric diagnosis and the dominance of the biomedical model to be played out in online news media, therefore opening up the debate to larger audiences in a context where readers were able to comment on the debate. This study presents a Discursive Thematic Analysis (Braun & Clarke, 2006) of the online comments made by readers following one of the news articles. This analysis is used to map out and explore the range of arguments, constructions and positions in the responses to the article and the debate about psychiatric diagnosis and the biomedical model of mental distress. It also explores the broader discourses, assumptions, concepts, models and ideologies drawn upon in this talk. The study also presents an analysis of the news article and consideration of how the framing of the article relates to the responses observed in the comments section. It is hoped that by examining the debate about psychiatric diagnosis and the biomedical model of distress this will further our understanding of the persuasive and powerful arguments that are available in support of these, how they are used and how they may contribute to the survival of psychiatric diagnosis despite well evidenced and articulated critiques, challenges and opposition

    The influence of consumer misbehaviour on the perceived brand image of Jordanian Higher Education Institutions

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    Higher education institutions are working hard to associate their names with a positivebrand image. However, an increasing phenomenon significantly affecting JordanianUniversities is campus violence perpetrated by consumer misbehaviour. Consumermisbehaviour in higher education has not been adequately researched and the incidencesof campus violence are under reported by actors, and acted upon by the authorities. As,there is no single study in Jordan that has tackled campus violence from a marketingperspective, this thesis aims to explore the influence of consumer misbehaviour oninternational students’ perspective of Jordanian Higher Education Institutions’ (JHEIs)brand image. For reasons of clarity and international theoretical relevance, this thesisadopts the international term “consumer misbehaviours” in referring to the phenomenonof campus violence in JHEIs. Qualitative empirical semi-structured interviews withvarious international students were conducted in four Jordanian universities in order togain an in-depth understanding of the phenomena and its influence on the brand imageof JHEIs. This study revealed the prevalence of consumer misbehaviours and theirconsequences for JHEIs. The findings revealed multiple drivers of consumermisbehaviours, for example personal, cultural norms, academic, political, economic,and institutional. Furthermore, the types of consumer misbehaviours revealed, includedverbal and psychological abuse, physical assault, sexual harassment, property damage,tribal brawls, discrimination and racism. Moreover, consumer misbehaviours werefound to have a negative influence on the international brand image of Jordanian HigherEducation (JHE), which subsequently affects the Jordanian economy. Despite this, thefindings also showed that consumer misbehaviours are not always negative. Forexample, fighting against the injustices of universities’ policies, and forcing institutionsto employ more security and qualified staff. The outcomes of this study generatenumerous implications and suggestions for theorists and practitioners in the educationalmarketing field in order to mitigate student consumer misbehaviours. Higher educationinstitutions can use the results of this study to make the educational environment safer,correct weaknesses identified by this study and develop policies, which will improve thesafety of customers and staff. Examples of such policies include: engagement andcollaboration, encouragement of good conduct, and increase collaborations with all HEstakeholders etc. Accordingly, the results provide a foundation on which future researchcan be built

    Imagine the future world: How do we want to work tomorrow?:Abstract proceedings of the 16th EAWOP Congress 2013

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    The contributions summarized in this volume have been presented at the 16th Congress of the European Association of Work and Organizational Psychology (EAWOP) in MĂŒnster, Germany, May 22-25th, 2013. The bi-annual EAWOP Congress is one of the largest international conferences of work and organizational psychologists worldwide, and the largest in Europe. For the current congress, more than 1.700 abstract were submitted that were subject to a double-blind review process. The theme of the EAWOP Congress 2013 “Imagine the future world: How do we want to work tomorrow?” particularly focused on new challenges that we experience in work organizations today and tomorrow, such as globalization and digitalization of economic processes, flexible work with remote partners, demographic changes, financial turbulences, and growing climatic problems. Providing new and innovative ideas on mastering these challenges, this congress was not only a stimulating event for the community of work and organizational psychologists, but also offers new ideas and concepts for decision makers in related disciplines, consultancies, and politics

    Manager’s and citizen’s perspective of positive and negative risks for small probabilities

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    So far „risk‟ has been mostly defined as the expected value of a loss, mathematically PL, being P the probability of an adverse event and L the loss incurred as a consequence of the event. The so called risk matrix is based on this definition. Also for favorable events one usually refers to the expected gain PG, being G the gain incurred as a consequence of the positive event. These “measures” are generally violated in practice. The case of insurances (on the side of losses, negative risk) and the case of lotteries (on the side of gains, positive risk) are the most obvious. In these cases a single person is available to pay a higher price than that stated by the mathematical expected value, according to (more or less theoretically justified) measures. The higher the risk, the higher the unfair accepted price. The definition of risk as expected value is justified in a long term “manager‟s” perspective, in which it is conceivable to distribute the effects of an adverse event on a large number of subjects or a large number of recurrences. In other words, this definition is mostly justified on frequentist terms. Moreover, according to this definition, in two extreme situations (high-probability/low-consequence and low-probability/high-consequence), the estimated risk is low. This logic is against the principles of sustainability and continuous improvement, which should impose instead both a continuous search for lower probabilities of adverse events (higher and higher reliability) and a continuous search for lower impact of adverse events (in accordance with the fail-safe principle). In this work a different definition of risk is proposed, which stems from the idea of safeguard: (1Risk)=(1P)(1L). According to this definition, the risk levels can be considered low only when both the probability of the adverse event and the loss are small. Such perspective, in which the calculation of safeguard is privileged to the calculation of risk, would possibly avoid exposing the Society to catastrophic consequences, sometimes due to wrong or oversimplified use of probabilistic models. Therefore, it can be seen as the citizen‟s perspective to the definition of risk
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