Social and Semantic Contexts in Tourist Mobile Applications

The ongoing growth of the World Wide Web along with the increase possibility of access information through a variety of devices in mobility, has defi nitely changed the way users acquire, create, and personalize information, pushing innovative strategies for annotating and organizing it. In this scenario, Social Annotation Systems have quickly gained a huge popularity, introducing millions of metadata on di fferent Web resources following a bottom-up approach, generating free and democratic mechanisms of classi cation, namely folksonomies. Moving away from hierarchical classi cation schemas, folksonomies represent also a meaningful mean for identifying similarities among users, resources and tags. At any rate, they suff er from several limitations, such as the lack of specialized tools devoted to manage, modify, customize and visualize them as well as the lack of an explicit semantic, making di fficult for users to bene fit from them eff ectively. Despite appealing promises of Semantic Web technologies, which were intended to explicitly formalize the knowledge within a particular domain in a top-down manner, in order to perform intelligent integration and reasoning on it, they are still far from reach their objectives, due to di fficulties in knowledge acquisition and annotation bottleneck. The main contribution of this dissertation consists in modeling a novel conceptual framework that exploits both social and semantic contextual dimensions, focusing on the domain of tourism and cultural heritage. The primary aim of our assessment is to evaluate the overall user satisfaction and the perceived quality in use thanks to two concrete case studies. Firstly, we concentrate our attention on contextual information and navigation, and on authoring tool; secondly, we provide a semantic mapping of tags of the system folksonomy, contrasted and compared to the expert users' classi cation, allowing a bridge between social and semantic knowledge according to its constantly mutual growth. The performed user evaluations analyses results are promising, reporting a high level of agreement on the perceived quality in use of both the applications and of the speci c analyzed features, demonstrating that a social-semantic contextual model improves the general users' satisfactio

Reducing information overload by optimising information retrieval approaches

The information within an organisation forms a fundamental part of its success. In recent years the volume of information housed and processed by organisations has increased exponentially and grown to such a rate that it can be difficult to harness and make successful use of that information. This growth of information has led to the increasing prevalence of the concept of information overload. Although information overload is not a new concept, it is still considered a large-scale problem, with its effect upon the workplace and employees becoming increasingly detrimental. With the increase in available information comes the potential for increased overload. This research addresses some of the potential barriers that may exist preventing effective discovery, storage and sharing of information and thus increasing the information overload problem. [Continues.

Extracting place semantics from geo-folksonomies

Massive interest in geo-referencing of personal resources is evident on the web. People are collaboratively digitising maps and building place knowledge resources that document personal use and experiences in geographic places. Understanding and discovering these place semantics can potentially lead to the development of a different type of place gazetteer that holds not only standard information of place names and geographic location, but also activities practiced by people in a place and vernacular views of place characteristics. The main contributions of this research are as follows. A novel framework is proposed for the analysis of geo-folksonomies and the automatic discovery of place-related semantics. The framework is based on a model of geographic place that extends the definition of place as defined in traditional gazetteers and geospatial ontologies to include the notion of place affordance. A method of clustering place resources to overcome the inaccuracy and redundancy inherent in the geo-folksonomy structure is developed and evaluated. Reference ontologies are created and used in a tag resolution stage to discover place-related concepts of interest. Folksonomy analysis techniques are then used to create a place ontology and its component type and activity ontologies. The resulting concept ontologies are compared with an expert ontology of place type and activities and evaluated through a user questionnaire. To demonstrate the utility of the proposed framework, an application is developed to illustrate the possible enrichment of search experience by exposing the derived semantics to users of web mapping abstract applications. Finally, the value of using the discovered place semantics is also demonstrated by proposing two semantic based similarity approaches; user similarity and place similarity. The validity of the approaches was confirmed by the results of an experiment conducted on a realistic folksonomy dataset

Method for Reusing and Re-engineering Non-ontological Resources for Building Ontologies

This thesis is focused on the reuse and possible subsequent re-engineering of knowledge resources, as opposed to custom-building new ontologies from scratch. The deep analysis of the state of the art has revealed that there are some methods and tools in the literature for transforming non-ontological resources into ontologies, but with some limitations: _ Most of the methods presented are based on ad-hoc transformations for the resource type, and the resource implementation. _ Only a few take advantage of the resource data model, an important artifact for the re-engineering process [GGPSFVT08]. _ There is no any integrated framework, method or corresponding tool, that considers the resources types, data models and implementations identified in an unified way. _ With regard to the transformation approach, the majority of the methods perform a TBox transformation, many others perform an ABox transformation and some perform a population. However, no method includes the possibility to perform the three transformation approaches. _ Regarding to the degree of automation, almost all the methods perform a semi-automatic transformation of the resource. _ According to the explicitation of the hidden semantics in the relations of the resource components, we can state that the methods that perform a TBox transformation make explicit the semantics in the relations of the resource components. Most of those methods identify subClassOf relations, others identify ad-hoc relations, and some identify partOf relations. However, only a few methods make explicit the three types of relations. _ With respect to how the methods make explicit the hidden semantics in the relations of the resource terms, we can say that three methods rely on the domain expert for making explicit the semantics, and two rely on an external resource, e.g., DOLCE ontology. Moreover, there are two methods that rely on external resources but not for making explicit the hidden semantics, but for finding out a proper ontology for populating it. _ According to the provision of the methodological guidelines, almost all the methods provide methodological guidelines for the transformation. However these guidelines are not finely detailed; for instance, they do not provide information about who is in charge of performing a particular activity/task, nor when that activity/task has to be carried out. _ With regard to the techniques employed, most of the methods do not mention them at all. Only a few methods specify techniques as transformation rules, lexico-syntactic patterns, mapping rules and natural language techniques. In this thesis we have provided a method and its technological support that rely on re-engineering patterns in order to speed up the ontology development process by reusing and re-engineering as much as possible available non-ontological resources. To achieve this overall goal, we have decomposed it in the following objectives: (1) the definition of methodological aspects related with the reuse of non-ontolo-gical resource for building ontologies; (2) the definition of methodological aspects related with the re-engineering of non-ontological resources for building ontologies; (3) the creation of a library of patterns for re-engineering nonontological resources into ontologies; and (4) the development of a software library that implements the suggestions given by the re-engineering patterns. Having in mind these goals, in this chapter we present how the open research problems identified in Chapter 2 are solved by the main thesis contributions. Then, we discuss the verification of our hypotheses, and finally we provide an outlook for the future work in those topics