Agents, Believability and Embodiment in Advanced Learning Environments

On the World Wide Web we see a growing number of general HCI interfaces, interfaces to educational or entertainment systems, interfaces to professional environments, etc., where an animated face, a cartoon character or a human-like virtual agent has the task to assist the user, to engage the user into a conversation or to educate the user. What can be said say about the effects a human-like agent has on a student's performance? We discuss agents, their intelligence, embodiment and interaction modalities. In particular, we introduce viewpoints and questions about roles embodied agents can play in educational environment

The case of online trust

“The original publication is available at www.springerlink.com”. Copyright SpringerThis paper contributes to the debate on online trust addressing the problem of whether an online environment satisfies the necessary conditions for the emergence of trust. The paper defends the thesis that online environments can foster trust, and it does so in three steps. Firstly, the arguments proposed by the detractors of online trust are presented and analysed. Secondly, it is argued that trust can emerge in uncertain and risky environments and that it is possible to trust online identities when they are diachronic and sufficient data are available to assess their reputation. Finally, a definition of trust as a second-order property of first-order relation is endorsed in order to present a new definition of online trust. According to such a definition, online trust is an occurrence of trust that specifically qualifies the relation of communication ongoing among individuals in digital environments. On the basis of this analysis, the paper concludes by arguing that online trust promotes the emergence of social behaviours rewarding honest and transparent communications.Peer reviewe

Just-in-Time Memoryless Trust for Crowdsourced IoT Services

We propose just-in-time memoryless trust for crowdsourced IoT services. We leverage the characteristics of the IoT service environment to evaluate their trustworthiness. A novel framework is devised to assess a service's trust without relying on previous knowledge, i.e., memoryless trust. The framework exploits service-session-related data to offer a trust value valid only during the current session, i.e., just-in-time trust. Several experiments are conducted to assess the efficiency of the proposed framework.Comment: 8 pages, Accepted and to appear in 2020 IEEE International Conference on Web Services (ICWS). Content may change prior to final publicatio

Trust Management Model for Cloud Computing Environment

Software as a service or (SaaS) is a new software development and deployment paradigm over the cloud and offers Information Technology services dynamically as "on-demand" basis over the internet. Trust is one of the fundamental security concepts on storing and delivering such services. In general, trust factors are integrated into such existent security frameworks in order to add a security level to entities collaborations through the trust relationship. However, deploying trust factor in the secured cloud environment are more complex engineering task due to the existence of heterogeneous types of service providers and consumers. In this paper, a formal trust management model has been introduced to manage the trust and its properties for SaaS in cloud computing environment. The model is capable to represent the direct trust, recommended trust, reputation etc. formally. For the analysis of the trust properties in the cloud environment, the proposed approach estimates the trust value and uncertainty of each peer by computing decay function, number of positive interactions, reputation factor and satisfaction level for the collected information.Comment: 5 Pages, 2 Figures, Conferenc

Trust in social machines: the challenges

The World Wide Web has ushered in a new generation of applications constructively linking people and computers to create what have been called ‘social machines.’ The ‘components’ of these machines are people and technologies. It has long been recognised that for people to participate in social machines, they have to trust the processes. However, the notions of trust often used tend to be imported from agent-based computing, and may be too formal, objective and selective to describe human trust accurately. This paper applies a theory of human trust to social machines research, and sets out some of the challenges to system designers