CrossFlow: Cross-Organizational Workflow Management for Service Outsourcing in Dynamic Virtual Enterprises

In this report, we present the approach to cross-organizational workflow management of the CrossFlow project. CrossFlow is a European research project aiming at the support of cross-organizational workflows in dynamic virtual enterprises. The cooperation in these virtual enterprises is based on dynamic service outsourcing specified in electronic contracts. Service enactment is performed by dynamically linking the workflow management infrastructures of the involved organizations. Extended service enactment support is provided in the form of cross-organizational transaction management and process control, advanced quality of service monitoring, and support for high-level flexibility in service enactment. CrossFlow technology is realized on top of a commercial workflow management platform and applied in two real-world scenarios in the contexts of a logistics and an insurance company

Integrating information and knowledge for enterprise innovation

It has widely been accepted that enterprise integration, can be a source of socio-technical and cultural problems within organisations wishing to provide a focussed end-to-end business service. This can cause possible “straitjacketing” of business process architectures, thus suppressing responsive business re-engineering and competitive advantage for some companies. Accordingly, the current typology and emergent forms of Enterprise Resource Planning (ERP) and Enterprise Application Integration (EAI) technologies are set in the context of understanding information and knowledge integration philosophies. As such, key influences and trends in emerging IS integration choices, for end-to-end, cost-effective and flexible knowledge integration, are examined. As touch points across and outside organisations proliferate, via work-flow and relationship management-driven value innovation, aspects of knowledge refinement and knowledge integration pose challenges to maximising the potential of innovation and sustainable success, within enterprises. This is in terms of the increasing propensity for data fragmentation and the lack of effective information management, in the light of information overload. Furthermore, the nature of IS mediation which is inherent within decision making and workflow-based business processes, provides the basis for evaluation of the effects of information and knowledge integration. Hence, the authors propose a conceptual, holistic evaluation framework which encompasses these ideas. It is thus argued that such trends, and their implications regarding enterprise IS integration to engender sustainable competitive advantage, require fundamental re-thinking

Encyclopedia of Portal Technologies and Applications - Enterprise Portals and Web Services Integration

Portals went through the following different life cycle stages: desktop organization and personalization; single intranet-based portals such as human resource and Internet product-based or industry-based portals; functional-based portals such as knowledge management and business intelligence; and integrated intranet-based enterprise portal (EP) covering some or all functions of the enterprise (see for example http://www.ebizq.net/topics/eai/features/1650. html on how integrating portals and business process management (BPM) enabled the presentation of an integrated view of diverse back-end databases). Current research and practice efforts are directed toward making portals an open system supporting different platforms and allowing its integration into emerging technologies such as Web services (WS). A WS, on the other hand, is defined as an integrating loosely coupled application that uses three major standards: WSDL (definition of WS), UDDI (registry and discovery of WS), and SOAP (access of a WS). However, strongly coupled applications may also benefit from WS technologies to componentized diverse application platforms (i.e., databases, file-based legacy systems) using WS technologies. The article emphasizes cross-organization integration of business function and processes, rather than simply accessing general purpose WS such as weather forecasts and currency conversion. This article highlights challenges stemming from technologies and management issues and opportunities for enhanced application integration and accessibility. Technology-based integration could follow either standard-based open architecture or product-based approach. Current technologies include the product-based MS .NET and the standard-based J2EE and XML. Major players in EP and WS technologies include IBM, Microsoft, Oracle, and BEA, with dedicated efforts and strong commitments to the integration of EP and WS. Major issues related to the management of both technologies include transaction management, message control and choreography, workflow management, and security. The following sections detail the discussions on these challenges and describe opportunities though a master-slave relationship between the two technologies. chaLLEngE

Advanced Architectures for Transactional Workflows or Advanced Transactions in Workflow Architectures

In this short paper, we outline the workflow management systems research in the Information Systems division at the University of Twente. We discuss the two main themes in this research: architecture design and advanced transaction management. Attention is paid to the coverage of these themes in the context of the completed Mercurius and WIDE projects and in the new CrossFlow project. In the latter project, contracts are introduced as a new theme to support electronic commerce aspects in workflow management

Web Services Support for Dynamic Business Process Outsourcing

Outsourcing of business processes is crucial for organizations to be effective, efficient and flexible. To meet fast-changing market conditions, dynamic outsourcing is required, in which business relationships are established and enacted on-the-fly in an adaptive, fine-grained way unrestricted by geographic distance. This requires automated means for both the establishment of outsourcing relationships and for the enactment of services performed in these relationships over electronic channels. Due to wide industry support and the underlying model of loose coupling of services, Web services increasingly become the mechanism of choice to connect organizations across organizational boundaries. This paper analyzes to which extent Web services support the dynamic process outsourcing paradigm. We discuss contract -based dynamic business process outsourcing to define requirements and then introduce the Web services framework. Based on this, we investigate the match between the two. We observe that the Web services framework requires further support for cross - organizational business processes and mechanisms for contracting, QoS management and process-based transaction support and suggest ways to fill those gaps

CrossFlow: Integrating Workflow Management and Electronic Commerce

The CrossFlow1 architecture provides support for cross-organisational workflow management in dynamically established virtual enterprises. The creation of a business relationship between a service provider organisation performing a service on behalf of a consumer organisation can be made dynamic when augmented by virtual market technology, the dynamic configuration of the contract enactment infrastructures, and the provision of fine grained service monitoring and control. Standard ways of describing services and contracts can be combined with matchmaking technology to create a virtual market for such service provision and consumption. A provider can then advertise its services in the market and consumers can search for a compatible business partner. This provides choice in selecting a partner and allows the deferment of the decision to a point in time where it can be made on the most up-to-date requirements of the consumer and service offers in the market. The penalty for deferred decision making is the time to set up the infrastructure in each organisation for the dynamically established contract. Thus, a further aspect of CrossFlow was to exploit the contract in the dynamic and automatic configuration of the contract enactment and supervision infrastructures of the respective organisations and in linking them in a dynamic fashion. The electronic contract, which results from the agreement between the newly established business partners, completely specifies the intended collaboration between them. Given the importance of the business process enacted by the provider, this includes fine-grained monitoring and control to allow tight co-operation between the organisations

Data Workflow - A Workflow Model for Continuous Data Processing

Online data or streaming data are getting more and more important for enterprise information systems, e.g. by integrating sensor data and workflows. The continuous flow of data provided e.g. by sensors requires new workflow models addressing the data perspective of these applications, since continuous data is potentially infinite while business process instances are always finite.\ud In this paper a formal workflow model is proposed with data driven coordination and explicating properties of the continuous data processing. These properties can be used to optimize data workflows, i.e., reducing the computational power for processing the workflows in an engine by reusing intermediate processing results in several workflows