Student use of electronic information services in further education

This paper presents a profile of user behaviour in relation to the use of electronic information services (EIS), information skills, and the role of training and wider learning experiences in UK further education colleges. The research was conducted under the JISC User Behaviour Monitoring and Evaluation Framework. Work was conducted in two strands, by two project teams, JUSTEIS and JUBILEE. JUSTEIS profiled the use of EIS and assessed the availability of EIS. JUBILEE objectives focussed on understanding the barriers and enablers, with a view to developing success criteria. JUSTEIS used a multi-stage stratified sampling process, and collected data from 270 respondents from 17 departments in the baseline survey (2001/2002). JUBILEE conducted in-depth fieldwork in five institutions and snapshot fieldwork in 10 institutions, collecting data from 528 respondents. Information skills and experience develop across work, home and study. There is a growing use of EIS in curriculum, but practice varies between institutions and disciplines. Tutors express concern about student's ability to evaluate and use the information that they find. Assignments can promote EIS use. The main categories of EIS used by students are search engines and organisational web sites. Search engines are the preferred search tools and search strategies are basic. Information skills are acquired through a variety of routes, with peer instruction, surfing and personal experience, instruction from tutors, and LIS induction and training all making an important contribution. The solutions to improving students’ information skills may include use of the Virtual Training Suites, but librarians need to adopt different roles in promoting and evaluating use of such tools

FAQchat as in Information Retrieval system

A chatbot is a conversational agent that interacts with users through natural languages. In this paper, we describe a new way to access information using a chatbot. The FAQ in the School of Computing at the University of Leeds has been used to retrain the ALICE chatbot system, producing FAQchat. The results returned from FAQchat are similar to ones generated by search engines such as Google. For evaluation, a comparison was made between FAQchat and Google. The main objective is to demonstrate that FAQchat is a viable alternative to Google and it can be used as a tool to access FAQ databases

Teaching and learning in information retrieval

A literature review of pedagogical methods for teaching and learning information retrieval is presented. From the analysis of the literature a taxonomy was built and it is used to structure the paper. Information Retrieval (IR) is presented from different points of view: technical levels, educational goals, teaching and learning methods, assessment and curricula. The review is organized around two levels of abstraction which form a taxonomy that deals with the different aspects of pedagogy as applied to information retrieval. The first level looks at the technical level of delivering information retrieval concepts, and at the educational goals as articulated by the two main subject domains where IR is delivered: computer science (CS) and library and information science (LIS). The second level focuses on pedagogical issues, such as teaching and learning methods, delivery modes (classroom, online or e-learning), use of IR systems for teaching, assessment and feedback, and curricula design. The survey, and its bibliography, provides an overview of the pedagogical research carried out in the field of IR. It also provides a guide for educators on approaches that can be applied to improving the student learning experiences

Developing Critical Thinking in online search

Digital skills especially those related to Information Literacy, are today considered fundamental to the education of students, both at school and at university. Searching and evaluating information found on the Internet is surely an important competency. An effective way to develop this competency is to educate students about the development of critical thinking. The article presents a qualitative-quantitative survey conducted during a course in Educational Technologies within a five year Degree program. The outcomes of the survey reveal some interesting behaviors and perceptions of students when they are faced with the Web search process and the characteristics of their critical thinking processes: some aspects of critical thinking are generally well supported, but others are acquired only after specific training. Experience shows that if properly motivated by metacognitive reflections and a clear method, students can actually critically evaluate the information presented online, the sources, and the sustainability of the arguments found. Positive results also occurred when the evaluation process was done in a collaborative modality

Information Search Strategies Among Theological Faculty Members in Tamil Nadu

This research article studies the information seeking search strategies used by theological faculty members in Tamil Nadu. It is based on a structured questionnaire sent to 120 select faculty members, of which 101 questionnaires were returned, achieving a response rate of 84%. Major findings of this study contribute to understanding the awareness and use of search options among respondents. Basic and keyword search options are commonly used by respondents in online sources while preferences for references from books and journals are more popular among faculty members to locate bibliographic information in print sources. This study further noted that faculty members are generally seeking information for preparing class lectures and preaching sermons and respondents indicated that Google searching is highly used by them for locating online information. The respondents expressed that borrowing books and using reference books and journals are the most compelling reasons for visiting libraries. Reading table of contents and reading specific articles are common strategies used by faculty members while looking for information in print resources. The non-availability of full-text articles, lack of scholarly national publications and retrieving irrelevant articles are problems faculty members commonly face while searching online resources. The findings of this study have impact on library instruction, and for improving library services and collections in theological institutions in Tamil Nadu

Lucene4IR: Developing information retrieval evaluation resources using Lucene

The workshop and hackathon on developing Information Retrieval Evaluation Resources using Lucene (L4IR) was held on the 8th and 9th of September, 2016 at the University of Strathclyde in Glasgow, UK and funded by the ESF Elias Network. The event featured three main elements: (i) a series of keynote and invited talks on industry, teaching and evaluation; (ii) planning, coding and hacking where a number of groups created modules and infrastructure to use Lucene to undertake TREC based evaluations; and (iii) a number of breakout groups discussing challenges, opportunities and problems in bridging the divide between academia and industry, and how we can use Lucene for teaching and learning Information Retrieval (IR). The event was composed of a mix and blend of academics, experts and students wanting to learn, share and create evaluation resources for the community. The hacking was intense and the discussions lively creating the basis of many useful tools but also raising numerous issues. It was clear that by adopting and contributing to most widely used and supported Open Source IR toolkit, there were many benefits for academics, students, researchers, developers and practitioners - providing a basis for stronger evaluation practices, increased reproducibility, more efficient knowledge transfer, greater collaboration between academia and industry, and shared teaching and training resources

A virtue epistemology of the Internet: Search engines, intellectual virtues and education

This paper applies a virtue epistemology approach to using the Internet, as to improve our information-seeking behaviours. Virtue epistemology focusses on the cognitive character of agents and is less concerned with the nature of truth and epistemic justification as compared to traditional analytic epistemology. Due to this focus on cognitive character and agency, it is a fruitful but underexplored approach to using the Internet in an epistemically desirable way. Thus, the central question in this paper is: How to use the Internet in an epistemically virtuous way? Using the work of Jason Baehr, it starts by outlining nine intellectual or epistemic virtues: curiosity, intellectual autonomy, intellectual humility, attentiveness, intellectual carefulness, intellectual thoroughness, open-mindedness, intellectual courage and intellectual tenacity. It then explores how we should deploy these virtues and avoid the corresponding vices when interacting with the Internet, particularly search engines. Whilst an epistemically virtuous use of the Internet will not guarantee that one will acquire true beliefs, understanding or even knowledge, it will strongly improve one’s information-seeking behaviours. The paper ends with arguing that teaching and assessing online intellectual virtues should be part of school and university curricula, perhaps embedded in critical thinking courses, or even better, as individual units

The Role of the University Library in supporting Information Literacy in UK Secondary Schools

Purpose – The purpose of this research is to report on the findings of the CrossEd-2 study which investigated the role of the university library in delivering information literacy skills relating to the use of e-resources to secondary schools in the UK. Design/methodology/approach – A quantitative survey of all university libraries in the UK was undertaken using an e-mail questionnaire to identify the incidence of current collaboration. A return rate of 36 per cent was achieved, and the data provided information on the types of collaboration taking place in a total of 20 universities. These were categorized and used to select a survey population of six university libraries for the qualitative study. Data collection for the case studies was by means of face-to-face and telephone interviews with university librarians, using semi-structured interview schedules. Findings – Six forms of collaboration were identified with a range of levels of information literacy skills evident. Collaboration is characteristically ad hoc, with little involvement of school librarians. The research revealed six distinct positive aspects of cross-sectoral collaboration for school pupils. A fundamental lack of understanding of the respective roles of secondary school and university librarians was demonstrated. Practical implications – A strategy and a national seminar to enhance collaboration in the UK are discussed. Originality and value – The first qualitative study that has explored the issues surrounding information literacy skills relating to the use of e-resources across the secondary and tertiary education sectors in the UK

HELIN Federated Search Task Force Final Report

Final report of the HELIN Federated Search Task Force, a group appointed by the HELIN Reference Committee at the request of the HELIN Directors to investigate and report on available federated search engines, which allow users simultaneously to search multiple databases. The task force was not asked to recommend a specific one for licensing by HELIN member libraries and did not do so