Towards usable and acceptable above-device interactions

Gestures above a mobile phone would let users interact with their devices quickly and easily from a distance. While both researchers and smartphone manufacturers develop new gesture sensing technologies, little is known about how best to design these gestures and interaction techniques. Our research looks at creating usable and socially acceptable above-device interaction techniques. We present an initial gesture collection, a preliminary evaluation of these gestures and some design recommendations. Our findings identify interesting areas for future research and will help designers create better gesture interfaces

Ubiquitous systems and the family: Thoughts about the networked home

Developments in ubiquitous and pervasive computing herald a future in which computation is embedded into our daily lives. Such a vision raises important questions about how people, especially families, will be able to engage with and trust such systems whilst maintaining privacy and individual boundaries. To begin to address such issues, we have recently conducted a wide reaching study eliciting trust, privacy and identity concerns about pervasive computing. Over three hundred UK citizens participated in 38 focus groups. The groups were shown Videotaped Activity Scenarios [11] depicting pervasive or ubiquitous computing applications in a number of contexts including shopping. The data raises a number of important issues from a family perspective in terms of access, control, responsibility, benefit and complexity. Also findings highlight the conflict between increased functionality and the subtle social interactions that sustain family bonds. We present a Pre-Concept Evaluation Tool (PRECET) for use in design and implementation of ubicomp systems

A First Step Towards Nuance-Oriented Interfaces for Virtual Environments

Designing usable interfaces for virtual environments (VEs) is not a trivial task. Much of the difficulty stems from the complexity and volume of the input data. Many VEs, in the creation of their interfaces, ignore much of the input data as a result of this. Using machine learning (ML), we introduce the notion of a nuance that can be used to increase the precision and power of a VE interface. An experiment verifying the existence of nuances using a neural network (NN) is discussed and a listing of guidelines to follow is given. We also review reasons why traditional ML techniques are difficult to apply to this problem

Usability and Trust in Information Systems

The need for people to protect themselves and their assets is as old as humankind. People's physical safety and their possessions have always been at risk from deliberate attack or accidental damage. The advance of information technology means that many individuals, as well as corporations, have an additional range of physical (equipment) and electronic (data) assets that are at risk. Furthermore, the increased number and types of interactions in cyberspace has enabled new forms of attack on people and their possessions. Consider grooming of minors in chat-rooms, or Nigerian email cons: minors were targeted by paedophiles before the creation of chat-rooms, and Nigerian criminals sent the same letters by physical mail or fax before there was email. But the technology has decreased the cost of many types of attacks, or the degree of risk for the attackers. At the same time, cyberspace is still new to many people, which means they do not understand risks, or recognise the signs of an attack, as readily as they might in the physical world. The IT industry has developed a plethora of security mechanisms, which could be used to mitigate risks or make attacks significantly more difficult. Currently, many people are either not aware of these mechanisms, or are unable or unwilling or to use them. Security experts have taken to portraying people as "the weakest link" in their efforts to deploy effective security [e.g. Schneier, 2000]. However, recent research has revealed at least some of the problem may be that security mechanisms are hard to use, or be ineffective. The review summarises current research on the usability of security mechanisms, and discusses options for increasing their usability and effectiveness

Current Practices for Product Usability Testing in Web and Mobile Applications

Software usability testing is a key methodology that ensures applications are intuitive and easy to use for the target audience. Usability testing has direct benefits for companies as usability improvements often are fundamental to the success of a product. A standard usability test study includes the following five steps: obtain suitable participants, design test scripts, conduct usability sessions, interpret test outcomes, and produce recommendations. Due to the increasing importance for more usable applications, effective techniques to develop usable products, as well as technologies to improve usability testing, have been widely utilized. However, as companies are developing more cross-platform web and mobile apps, traditional single-platform usability testing has shortcomings with respect to ensuring a uniform user experience. In this report, a new strategy is proposed to promote a consistent user experience across all application versions and platforms. This method integrates the testing of different application versions, e.g., the website, mobile app, mobile website. Participants are recruited with a better-defined criterion according to their preferred devices. The usability session is conducted iteratively on several different devices, and the test results of individual application versions are compared on a per-device basis to improve the test outcomes. This strategy is expected to extend on current practices for usability testing by incorporating cross-platform consistency of software versions on most devices

NAVI: Novel authentication with visual information

Text-based passwords, despite their well-known drawbacks, remain the dominant user authentication scheme implemented. Graphical password systems, based on visual information such as the recognition of photographs and / or pictures, have emerged as a promising alternative to the aggregate reliance on text passwords. Nevertheless, despite the advantages offered they have not been widely used in practice since many open issues need to be resolved. In this paper we propose a novel graphical password scheme, NAVI, where the credentials of the user are his username and a password formulated by drawing a route on a predefined map. We analyze the strength of the password generated by this scheme and present a prototype implementation in order to illustrate the feasibility of our proposal. Finally, we discuss NAVI’s security features and compare it with existing graphical password schemes as well as text-based passwords in terms of key security features, such aspassword keyspace, dictionary attacks and guessing attacks. The proposed scheme appears to have the same or better performance in the majority of the security features examined

GTmoPass: Two-factor Authentication on Public Displays Using Gaze-touch Passwords and Personal Mobile Devices

As public displays continue to deliver increasingly private and personalized content, there is a need to ensure that only the legitimate users can access private information in sensitive contexts. While public displays can adopt similar authentication concepts like those used on public terminals (e.g., ATMs), authentication in public is subject to a number of risks. Namely, adversaries can uncover a user's password through (1) shoulder surfing, (2) thermal attacks, or (3) smudge attacks. To address this problem we propose GTmoPass, an authentication architecture that enables Multi-factor user authentication on public displays. The first factor is a knowledge-factor: we employ a shoulder-surfing resilient multimodal scheme that combines gaze and touch input for password entry. The second factor is a possession-factor: users utilize their personal mobile devices, on which they enter the password. Credentials are securely transmitted to a server via Bluetooth beacons. We describe the implementation of GTmoPass and report on an evaluation of its usability and security, which shows that although authentication using GTmoPass is slightly slower than traditional methods, it protects against the three aforementioned threats