Multilingual Information Access: Practices and Perceptions of Bi/multilingual Academic Users

The research reported in this dissertation explored linguistic determinants in online information searching, and examined to what extent bi/multilingual academic users utilize Multilingual Information Access (MLIA) tools and what impact these have on their information searching behavior. The aim of the study was three-pronged: to provide tangible data that can support recommendations for the effective user-centered design of Multilingual Information Retrieval (MLIR) systems; to provide a user-centered evaluation of existing MLIA tools, and to offer the basis of a framework for Library & Information Science (LIS) professionals in teaching information literacy and library skills for bi/multilingual academic users. In the first phase of the study, 250 bi/multilingual students participated in a web survey that investigated their language choices while searching for information on the internet and electronic databases. 31 of these participants took part in the second phase which involved a controlled lab-based user experiment and post experiment questionnaire that investigated their use of MLIA tools on Google and WorldCat and their opinions of these tools. In the third phase, 19 students participated in focus groups discussions and 6 librarians were interviewed to find out their perspectives on multilingual information literacy. Results showed that though machine translation has alleviated some of the linguistic related challenges in online information searching, language barriers do still exist for some users especially at the query formulation stage. Captures from the experiment revealed great diversity in the way MLIA tools were utilized while the focus group discussions and interviews revealed a general lack of awareness by both librarians and students of the tools that could help enhance and promote multilingual information literacy. The study highlights the roles of both IR system designers as well as LIS professionals in enhancing and promoting multilingual information access and literacy: User- centered design, user-modeling were found to be key aspects in the development of more effective multilingual information retrieval (MLIR) systems. The study also highlights the distinction between being multilingually information literate and being multilingual information literate. Suitable models for instruction for bi/multilingual academic users point towards Specialized Information Literacy Instruction (SILI) and Personalized Information Literacy Instruction (PILI)

Personalised multilingual hypertext retrieval: An overview

The aims of the workshop on Personalised Multilingual Hypertext Retrieval (PMHR) are twofold: to set the scene in this challenging area, allowing the different communities engaged in related research topics to meet and to determine a program of actions to undertake; to devise a strategy for the evaluation of PMHR systems, which should define the collection of resources to use to evaluate such systems together with the evaluation metrics to use. The workshop results will be of use in the design of personalised tools that can help end-users fully benefit from the use of distributed multilingual hypertext content

Factors Influencing the Quality of the User Experience in Ubiquitous Recommender Systems

The use of mobile devices and the rapid growth of the internet and networking infrastructure has brought the necessity of using Ubiquitous recommender systems. However in mobile devices there are different factors that need to be considered in order to get more useful recommendations and increase the quality of the user experience. This paper gives an overview of the factors related to the quality and proposes a new hybrid recommendation model.Comment: The final publication is available at www.springerlink.com Distributed, Ambient, and Pervasive Interactions Lecture Notes in Computer Science Volume 8530, 2014, pp 369-37

Integrated content presentation for multilingual and multimedia information access

For multilingual and multimedia information retrieval from multiple potentially distributed collections generating the output in the form of standard ranked lists may often mean that a user has to explore the contents of many lists before finding sufficient relevant or linguistically accessible material to satisfy their information need. In some situations delivering an integrated multilingual multimedia presentation could enable the user to explore a topic allowing them to select from among a range of available content based on suitably chosen displayed metadata. A presentation of this type has similarities with the outputs of existing adaptive hypermedia systems. However, such systems are generated based on “closed” content with sophisticated user and domain models. Extending them to “open” domain information retrieval applications would raise many issues. We present an outline exploration of what will form a challenging new direction for research in multilingual information access

Multilingual adaptive search for digital libraries

This paper describes a framework for Adaptive Multilingual Information Retrieval (AMIR) which allows multilingual resource discovery and delivery using on-the-fly machine translation of documents and queries. Result documents are presented to the user in a contextualised manner. Challenges and affordances of both Adaptive and Multilingual IR, with a particular focus on Digital Libraries, are detailed. The framework components are motivated by a series of results from experiments on query logs and documents from The European Library. We conclude that factoring adaptivity and multilinguality aspects into the search process can enhance the user’s experience with online Digital Libraries

Personalized Acoustic Modeling by Weakly Supervised Multi-Task Deep Learning using Acoustic Tokens Discovered from Unlabeled Data

It is well known that recognizers personalized to each user are much more effective than user-independent recognizers. With the popularity of smartphones today, although it is not difficult to collect a large set of audio data for each user, it is difficult to transcribe it. However, it is now possible to automatically discover acoustic tokens from unlabeled personal data in an unsupervised way. We therefore propose a multi-task deep learning framework called a phoneme-token deep neural network (PTDNN), jointly trained from unsupervised acoustic tokens discovered from unlabeled data and very limited transcribed data for personalized acoustic modeling. We term this scenario "weakly supervised". The underlying intuition is that the high degree of similarity between the HMM states of acoustic token models and phoneme models may help them learn from each other in this multi-task learning framework. Initial experiments performed over a personalized audio data set recorded from Facebook posts demonstrated that very good improvements can be achieved in both frame accuracy and word accuracy over popularly-considered baselines such as fDLR, speaker code and lightly supervised adaptation. This approach complements existing speaker adaptation approaches and can be used jointly with such techniques to yield improved results.Comment: 5 pages, 5 figures, published in IEEE ICASSP 201

DCU-TCD@LogCLEF 2010: re-ranking document collections and query performance estimation

This paper describes the collaborative participation of Dublin City University and Trinity College Dublin in LogCLEF 2010. Two sets of experiments were conducted. First, different aspects of the TEL query logs were analysed after extracting user sessions of consecutive queries on a topic. The relation between the queries and their length (number of terms) and position (first query or further reformulations) was examined in a session with respect to query performance estimators such as query scope, IDF-based measures, simplified query clarity score, and average inverse document collection frequency. Results of this analysis suggest that only some estimator values show a correlation with query length or position in the TEL logs (e.g. similarity score between collection and query). Second, the relation between three attributes was investigated: the user's country (detected from IP address), the query language, and the interface language. The investigation aimed to explore the influence of the three attributes on the user's collection selection. Moreover, the investigation involved assigning different weights to the three attributes in a scoring function that was used to re-rank the collections displayed to the user according to the language and country. The results of the collection re-ranking show a significant improvement in Mean Average Precision (MAP) over the original collection ranking of TEL. The results also indicate that the query language and interface language have more in uence than the user's country on the collections selected by the users

Natural language processing

Beginning with the basic issues of NLP, this chapter aims to chart the major research activities in this area since the last ARIST Chapter in 1996 (Haas, 1996), including: (i) natural language text processing systems - text summarization, information extraction, information retrieval, etc., including domain-specific applications; (ii) natural language interfaces; (iii) NLP in the context of www and digital libraries ; and (iv) evaluation of NLP systems