13,821 research outputs found
Innovation networks in China, Japan, and Korea : evidence from Japanese patent data
The growing importance of innovation in economic growth has encouraged the development of innovation capabilities in East Asia, within which China, Japan, and Korea are most important in terms of technological capabilities. Using Japanese patent data, we examine how knowledge networks have developed among these countries. We find that Japan's technological specialization saw little change, but those of Korea and China changed rapidly since 1970s. By the year 2009, technology specialization has become similar across three countries in the sense that the common field of prominent technology is "electronic circuits and communication technologies". Patent citations suggest that technology flows were largest in the electronic technology, pointing to the deepening of innovation networks in these countries.East Asia, China, South Korea, Japan, Technological innovations, Industrial technology, Patents, Technology transfer, Electronics, Telecommunication, Innovation network, Patent statistics
Integrating customer relationship management strategies in (B2C) e-commerce environments
Creating value and generating a total customer experience(TCE ) is important for E -Commerce in order to attract customers. However, with increasing competition in the marketplace, it is becoming increasingly difficult to retain customers. E-Commerce, therefore, should focus on continuously providing value to the customers to build long-term relationships and reduce customer defections. We have evaluated five E -Banking sites from the UK finance industry and have shown that an organisation whose Web site is usable in HCI terms (that satisfies the Web Design heuristics / E -Commerce guidelines) might not always generate a TCE . It is important that along with usability heuristics, customer relationship management (CRM) strategies are integrated into the design of E-Commerce sites. In this paper, we have applied the service quality (SERVQUAL ) framework from the relationship marketing literature for deriving customer relationship enhancing heuristics which can be integrated into the design of E -Commerce environments
Efficient Machine-type Communication using Multi-metric Context-awareness for Cars used as Mobile Sensors in Upcoming 5G Networks
Upcoming 5G-based communication networks will be confronted with huge
increases in the amount of transmitted sensor data related to massive
deployments of static and mobile Internet of Things (IoT) systems. Cars acting
as mobile sensors will become important data sources for cloud-based
applications like predictive maintenance and dynamic traffic forecast. Due to
the limitation of available communication resources, it is expected that the
grows in Machine-Type Communication (MTC) will cause severe interference with
Human-to-human (H2H) communication. Consequently, more efficient transmission
methods are highly required. In this paper, we present a probabilistic scheme
for efficient transmission of vehicular sensor data which leverages favorable
channel conditions and avoids transmissions when they are expected to be highly
resource-consuming. Multiple variants of the proposed scheme are evaluated in
comprehensive realworld experiments. Through machine learning based combination
of multiple context metrics, the proposed scheme is able to achieve up to 164%
higher average data rate values for sensor applications with soft deadline
requirements compared to regular periodic transmission.Comment: Best Student Paper Awar
Developing front-end Web 2.0 technologies to access services, content and things in the future Internet
The future Internet is expected to be composed of a mesh of interoperable web services accessible from all over the web. This approach has not yet caught on since global user?service interaction is still an open issue. This paper states one vision with regard to next-generation front-end Web 2.0 technology that will enable integrated access to services, contents and things in the future Internet. In this paper, we illustrate how front-ends that wrap traditional services and resources can be tailored to the needs of end users, converting end users into prosumers (creators and consumers of service-based applications). To do this, we propose an architecture that end users without programming skills can use to create front-ends, consult catalogues of resources tailored to their needs, easily integrate and coordinate front-ends and create composite applications to orchestrate services in their back-end. The paper includes a case study illustrating that current user-centred web development tools are at a very early stage of evolution. We provide statistical data on how the proposed architecture improves these tools. This paper is based on research conducted by the Service Front End (SFE) Open Alliance initiative
- …