Towards an autonomous and intelligent airline operations control

Studies have estimated that irregular operations (flights affected by a disruption) can cost between 2% and 3% of the airline annual revenue and that a better recovery process could result in cost reductions of at least 20%. Even for small airlines this can represent millions of Euros. In this paper we propose a multi-agent system (MAS) whose members represent the roles, functionalities and competences existing in a typical Airline Operations Control Centre (AOCC), the airline entity responsible for managing the impact of irregular events on planned operations. This multiagent based system produces intelligent solutions in the sense that its outcomes are the result of an autonomous reaction and adaption to changes in the environment, solving partial problems simultaneously. We tested our MAS using real data from TAP Portuguese airline company and experimentally compared our system with solutions found by the human operators on TAP Portugal AOCC. A comparison was also made with a more traditional sequential approach that is the typical method followed by AOCCs when solving disruptions. Results from those comparisons show that it is possible to reduce costs and have a better integrated solution with the proposed system

Disruption Management in Airline Operations Control – An Intelligent Agent-Based Approach

Operations control is one of the most important areas for an airline company. Through operations control mechanisms an airline company monitors all the flights checking if they follow the schedule that was previously defined by other areas of the company. Unfortunately, some problems may arise during this stage (Clausen et al., 2005). Those problems can be related with crewmembers, aircrafts and passengers. The Airline Operations Control Centre (AOCC) includes teams of experts specialized in solving the above problems under the supervision of an operation control manager. Each team has a specific goal contributing to the common and general goal of having the airline operation running under as few problems as possible. The process of solving these kinds of problems is known as Disruption Management (Kohl et al., 2004) or Operations Recovery

Object-oriented querying of existing relational databases

In this paper, we present algorithms which allow an object-oriented querying of existing relational databases. Our goal is to provide an improved query interface for relational systems with better query facilities than SQL. This seems to be very important since, in real world applications, relational systems are most commonly used and their dominance will remain in the near future. To overcome the drawbacks of relational systems, especially the poor query facilities of SQL, we propose a schema transformation and a query translation algorithm. The schema transformation algorithm uses additional semantic information to enhance the relational schema and transform it into a corresponding object-oriented schema. If the additional semantic information can be deducted from an underlying entity-relationship design schema, the schema transformation may be done fully automatically. To query the created object-oriented schema, we use the Structured Object Query Language (SOQL) which provides declarative query facilities on objects. SOQL queries using the created object-oriented schema are much shorter, easier to write and understand and more intuitive than corresponding S Q L queries leading to an enhanced usability and an improved querying of the database. The query translation algorithm automatically translates SOQL queries into equivalent SQL queries for the original relational schema

Recent developments and future trends of industrial agents

The agent technology provides a new way to design and engineer control solutions based on the decentralization of control over distributed structures, addressing the current requirements for modern control systems in industrial domains. This paper presents the current situation of the development and deployment of agent technology, discussing the initiatives and the current trends faced for a wider dissemination and industrial adoption, based on the work that is being carried out by the IEEE IES Technical Committee on Industrial Agents

Agent fabrication and its implementation for agent-based electronic commerce

In the last decade, agent-based e-commerce has emerged as a potential role for the next generation of e-commerce. How to create agents for e-commerce applications has become a serious consideration in this field. This paper proposes a new scheme named agent fabrication and elaborates its implementation in multi-agent systems based on the SAFER (Secure Agent Fabrication, Evolution & Roaming) architecture. First, a conceptual structure is proposed for software agents carrying out e-commerce activities. Furthermore, agent module suitcase is defined to facilitate agent fabrication. With these definitions and facilities in the SAFER architecture, the formalities of agent fabrication are elaborated. In order to enhance the security of agent-based e-commerce, an infrastructure of agent authorization and authentication is integrated in agent fabrication. Our implementation and prototype applications show that the proposed agent fabrication scheme brings forth a potential solution for creating agents in agent-based e-commerce applications

A Briefing on Metrics and Risks for Autonomous Decision-Making in Aerospace Applications

Significant technology advances will enable future aerospace systems to safely and reliably make decisions autonomously, or without human interaction. The decision-making may result in actions that enable an aircraft or spacecraft in an off-nominal state or with slightly degraded components to achieve mission performance and safety goals while reducing or avoiding damage to the aircraft or spacecraft. Some key technology enablers for autonomous decision-making include: a continuous state awareness through the maturation of the prognostics health management field, novel sensor development, and the considerable gains made in computation power and data processing bandwidth versus system size. Sophisticated algorithms and physics based models coupled with these technological advances allow reliable assessment of a system, subsystem, or components. Decisions that balance mission objectives and constraints with remaining useful life predictions can be made autonomously to maintain safety requirements, optimal performance, and ensure mission objectives. This autonomous approach to decision-making will come with new risks and benefits, some of which will be examined in this paper. To start, an account of previous work to categorize or quantify autonomy in aerospace systems will be presented. In addition, a survey of perceived risks in autonomous decision-making in the context of piloted aircraft and remotely piloted or completely autonomous unmanned autonomous systems (UAS) will be presented based on interviews that were conducted with individuals from industry, academia, and government

Enabling Single-Pilot Operations technological and operative scenarios: a state-of-the-art review with possible cues

Both financial and operational reasons have been given emphasis to the implementation of Single-Pilot Operations in commercial aviation. SPO will involve replacing the first officer with integrated cockpit assistants and support ground stations. This review aims to provide an overview of SPO through a classification of the specific areas of interest. Enabling SPO will require designers to re-modulate the human-automation interface according to the new allocation of functions in the flight deck. However, while technological issues are expected to be overcome in the next future, major attention should be paid on the human factor side

AI and OR in management of operations: history and trends

The last decade has seen a considerable growth in the use of Artificial Intelligence (AI) for operations management with the aim of finding solutions to problems that are increasing in complexity and scale. This paper begins by setting the context for the survey through a historical perspective of OR and AI. An extensive survey of applications of AI techniques for operations management, covering a total of over 1200 papers published from 1995 to 2004 is then presented. The survey utilizes Elsevier's ScienceDirect database as a source. Hence, the survey may not cover all the relevant journals but includes a sufficiently wide range of publications to make it representative of the research in the field. The papers are categorized into four areas of operations management: (a) design, (b) scheduling, (c) process planning and control and (d) quality, maintenance and fault diagnosis. Each of the four areas is categorized in terms of the AI techniques used: genetic algorithms, case-based reasoning, knowledge-based systems, fuzzy logic and hybrid techniques. The trends over the last decade are identified, discussed with respect to expected trends and directions for future work suggested