Troubling Vulnerability: Designing with LGBT Young People's Ambivalence Towards Hate Crime Reporting

HCI is increasingly working with ?vulnerable? people yet there is a danger that the label of vulnerability can alienate and stigmatize the people such work aims to support. We report our study investigating the application of interaction design to increase rates of hate crime reporting amongst Lesbian, Gay, Bisexual and Transgender young people. During design-led workshops participants expressed ambivalence towards reporting. While recognizing their exposure to hate crime they simultaneously rejected ascription as victim as implied in the act of reporting. We used visual communication design to depict the young people?s ambivalent identities and contribute insights on how these fail and succeed to account for the intersectional, fluid and emergent nature of LGBT identities through the design research process. We argue that by producing ambiguous designed texts, alongside conventional qualitative data, we ?trouble? our design research narratives as a tactic to disrupt static and reductive understandings of vulnerability within HCI

How do teachers manage topic and repair?

A case study is presented of a ten-year-old child described as having comprehension difficulties, in conversation with a specialist teacher, a mainstream teacher and a peer. Tape recordings of social talk between the child and the adults and peer were made in the school setting. The data are subjected to detailed sequential analysis, drawing on some of the insights gained into the management of topic and repair by researchers working in the tradition of conversation analysis. We find that both our subject’s specialist teacher and the mainstream peer use some helpful devices to extend the topical material produced by the child and to repair ‘troubles’ in the conversation. We consider the language learning potential of these turns and the implications for classroom teachers working with children with language needs

Scraping the Social? Issues in live social research

What makes scraping methodologically interesting for social and cultural research? This paper seeks to contribute to debates about digital social research by exploring how a ‘medium-specific’ technique for online data capture may be rendered analytically productive for social research. As a device that is currently being imported into social research, scraping has the capacity to re-structure social research, and this in at least two ways. Firstly, as a technique that is not native to social research, scraping risks to introduce ‘alien’ methodological assumptions into social research (such as an pre-occupation with freshness). Secondly, to scrape is to risk importing into our inquiry categories that are prevalent in the social practices enabled by the media: scraping makes available already formatted data for social research. Scraped data, and online social data more generally, tend to come with ‘external’ analytics already built-in. This circumstance is often approached as a ‘problem’ with online data capture, but we propose it may be turned into virtue, insofar as data formats that have currency in the areas under scrutiny may serve as a source of social data themselves. Scraping, we propose, makes it possible to render traffic between the object and process of social research analytically productive. It enables a form of ‘real-time’ social research, in which the formats and life cycles of online data may lend structure to the analytic objects and findings of social research. By way of a conclusion, we demonstrate this point in an exercise of online issue profiling, and more particularly, by relying on Twitter to profile the issue of ‘austerity’. Here we distinguish between two forms of real-time research, those dedicated to monitoring live content (which terms are current?) and those concerned with analysing the liveliness of issues (which topics are happening?)

Miscommunication in the institutional context of the broadcast news interview : a thesis presented in partial fulfilment of the requirements for the degree of Master of Science in Psychology at Massey University, Palmerston North, New Zealand

This study examined the pattern and relative success of linguistic interaction in the Broadcast News Interview (BNI). BNI is modelled as a genre of institutional communication. The psychological and functional characteristics of the BNI were examined from the viewpoint of how communicative conventions that normally regulate interview performance may, at times, impede effective communication. The BNI is intended to transfer information from an expert witness to an interested, though relatively uninformed audience. The interviewer is supposed to act as both conduit and catalyst. Pragmatic properties of the interlocutors' speech as they orient themselves towards the context of the conversation was analysed in order to reveal the manner in which prior assumptions or beliefs may lead to faulty inferences. The notion of miscommunication is used to describe and explain the faults associated with processes of representing the illocutionary force of an utterance, rather than deficiencies in pronunciation or auditory sensation and perception. Opting for a qualitative analysis, an attempt was made to ground explanations in relevant theoretical models of interpersonal communication and communication failure. Results indicate that the conventions that distinguish the BNI from more mundane types of interaction impede successful communication. The study highlights that participants who wish to attain their communicative goal must be more aware of the functional procedures of the BNI and anticipate impediments to successful communication

Management of reliability and maintainability; a disciplined approach to fleet readiness

Material acquisition fundamentals were reviewed and include: mission profile definition, stress analysis, derating criteria, circuit reliability, failure modes, and worst case analysis. Military system reliability was examined with emphasis on the sparing of equipment. The Navy's organizational strategy for 1980 is presented

Adult participation in children’s word searches: on the use of prompting, hinting, and supplying a model

Although word searching in children is very common, very little is known about how adults support children in the turns following the child’s search behaviours, an important topic because of the social, educational and clinical implications. This study characterises, in detail, teachers’ use of prompting, hinting and supplying a model. From a classroom dataset of 53 instances, several distinctive patterns emerged. A prompted completion sequence is initiated by a ‘word retrieval elicitor’ (‘fishing’) and is interpreted as a request to complete the phrase. Non-verbal prompting is accomplished through a combination of gaze and gesture and, also, as a series of prompts. Hinting supplies a verbal clue, typically via a wh-question, or by specifying the nature of the repairable. In contrast, the strategies that supply a linguistic model include both embedded and exposed corrections and offers of candidates. A sequential relationship was found between prompting, hinting and supplying a model which has implications for how clinicians and teachers can foster self-repair

Negotiating textual talk : conversation analysis, pedagogy, and the organisation of online asynchronous discourse

This paper uses Conversation Analysis to investigate the ways in which participants in an online asynchronous postgraduate reading group managed and negotiated their contributions within the discussion. Using the conversation analytic concerns with sequential organisation, adjacency pairs and topicality, this article shows the analytic insights that this perspective can bring to the examination of written asynchronous discourse. The paper shows that in the section of the discussion analysed here, the discourse displayed remarkable similarities to the ways in which face-to-face conversation has been seen to operate in terms of the organisation of conversational turns, the application of specific interactional rights, the lineal development of topics of conversation, and the structural use of question-answer turn pairs. The paper concludes by showing how this form of analysis can relate to the formation of reflexive pedagogy in which course design can be created to take account of such findings. It shows how a detailed understanding of how pedagogy is played out in interaction is fundamental for reflecting on the relationship between pedagogic aims and educational practice