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    Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3 Life Cycle

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    Bringing together the ICT and the business layer of a service-oriented system (SoS) remains a great challenge. Few papers tackle the management of SoS from the business and organizational point of view. One solution is to use the well-known ITIL v.3 framework. The latter enables to transform the organization into a service-oriented organizational which focuses on the value provided to the service customers. In this paper, we align the steps of the service provisioning model with the ITIL v.3 processes. The alignment proposed should help organizations and IT teams to integrate their ICT layer, represented by the SoS, and their business layer, represented by ITIL v.3. One main advantage of this combined use of ITIL and a SoS is the full service orientation of the company.Comment: This document is the technical work of a conference paper submitted to the International Conference on Exploring Service Science 1.5 (IESS 2015

    Internames: a name-to-name principle for the future Internet

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    We propose Internames, an architectural framework in which names are used to identify all entities involved in communication: contents, users, devices, logical as well as physical points involved in the communication, and services. By not having a static binding between the name of a communication entity and its current location, we allow entities to be mobile, enable them to be reached by any of a number of basic communication primitives, enable communication to span networks with different technologies and allow for disconnected operation. Furthermore, with the ability to communicate between names, the communication path can be dynamically bound to any of a number of end-points, and the end-points themselves could change as needed. A key benefit of our architecture is its ability to accommodate gradual migration from the current IP infrastructure to a future that may be a ubiquitous Information Centric Network. Basic building blocks of Internames are: i) a name-based Application Programming Interface; ii) a separation of identifiers (names) and locators; iii) a powerful Name Resolution Service (NRS) that dynamically maps names to locators, as a function of time/location/context/service; iv) a built-in capacity of evolution, allowing a transparent migration from current networks and the ability to include as particular cases current specific architectures. To achieve this vision, shared by many other researchers, we exploit and expand on Information Centric Networking principles, extending ICN functionality beyond content retrieval, easing send-to-name and push services, and allowing to use names also to route data in the return path. A key role in this architecture is played by the NRS, which allows for the co-existence of multiple network "realms", including current IP and non-IP networks, glued together by a name-to-name overarching communication primitive.Comment: 6 page
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