Aligning a Service Provisioning Model of a Service-Oriented System with the ITIL v.3 Life Cycle

Bringing together the ICT and the business layer of a service-oriented system (SoS) remains a great challenge. Few papers tackle the management of SoS from the business and organizational point of view. One solution is to use the well-known ITIL v.3 framework. The latter enables to transform the organization into a service-oriented organizational which focuses on the value provided to the service customers. In this paper, we align the steps of the service provisioning model with the ITIL v.3 processes. The alignment proposed should help organizations and IT teams to integrate their ICT layer, represented by the SoS, and their business layer, represented by ITIL v.3. One main advantage of this combined use of ITIL and a SoS is the full service orientation of the company.Comment: This document is the technical work of a conference paper submitted to the International Conference on Exploring Service Science 1.5 (IESS 2015

Support for flexible and transparent distributed computing

Modern distributed computing developed from the traditional supercomputing community rooted firmly in the culture of batch management. Therefore, the field has been dominated by queuing-based resource managers and work flow based job submission environments where static resource demands needed be determined and reserved prior to launching executions. This has made it difficult to support resource environments (e.g. Grid, Cloud) where the available resources as well as the resource requirements of applications may be both dynamic and unpredictable. This thesis introduces a flexible execution model where the compute capacity can be adapted to fit the needs of applications as they change during execution. Resource provision in this model is based on a fine-grained, self-service approach instead of the traditional one-time, system-level model. The thesis introduces a middleware based Application Agent (AA) that provides a platform for the applications to dynamically interact and negotiate resources with the underlying resource infrastructure. We also consider the issue of transparency, i.e., hiding the provision and management of the distributed environment. This is the key to attracting public to use the technology. The AA not only replaces user-controlled process of preparing and executing an application with a transparent software-controlled process, it also hides the complexity of selecting right resources to ensure execution QoS. This service is provided by an On-line Feedback-based Automatic Resource Configuration (OAC) mechanism cooperating with the flexible execution model. The AA constantly monitors utility-based feedbacks from the application during execution and thus is able to learn its behaviour and resource characteristics. This allows it to automatically compose the most efficient execution environment on the fly and satisfy any execution requirements defined by users. Two policies are introduced to supervise the information learning and resource tuning in the OAC. The Utility Classification policy classifies hosts according to their historical performance contributions to the application. According to this classification, the AA chooses high utility hosts and withdraws low utility hosts to configure an optimum environment. The Desired Processing Power Estimation (DPPE) policy dynamically configures the execution environment according to the estimated desired total processing power needed to satisfy users’ execution requirements. Through the introducing of flexibility and transparency, a user is able to run a dynamic/normal distributed application anywhere with optimised execution performance, without managing distributed resources. Based on the standalone model, the thesis further introduces a federated resource negotiation framework as a step forward towards an autonomous multi-user distributed computing world

On the User Perception of Configurable Reference Process Models - Initial Insights

Enterprise Systems potentially lead to significant efficiency gains but require a well-conducted configuration process. A configurable reference modelling language based on the widely used EPC notation, which can be used to specify Configurable EPCs (C-EPCs), has been developed to support the task of Enterprise Systems configuration. This paper presents a laboratory experiment on C-EPCs and discusses empirical data on the comparison of C-EPCs to regular EPCs. Using the Method Adoption Model we report on modeller’s perceptions as to the usefulness and ease of use of C-EPCs, concluding that C-EPCs provide sufficient yet improvable conceptual support towards reference model configuration

Context-aware adaptation in DySCAS

DySCAS is a dynamically self-configuring middleware for automotive control systems. The addition of autonomic, context-aware dynamic configuration to automotive control systems brings a potential for a wide range of benefits in terms of robustness, flexibility, upgrading etc. However, the automotive systems represent a particularly challenging domain for the deployment of autonomics concepts, having a combination of real-time performance constraints, severe resource limitations, safety-critical aspects and cost pressures. For these reasons current systems are statically configured. This paper describes the dynamic run-time configuration aspects of DySCAS and focuses on the extent to which context-aware adaptation has been achieved in DySCAS, and the ways in which the various design and implementation challenges are met

A front-end system to support cloud-based manufacturing of customised products

In today’s global market, customized products are amongst an important means to address diverse customer demand and in achieving a unique competitive advantage. Key enablers of this approach are existing product configuration and supporting IT-based manufacturing systems. As a proposed advancement, it considered that the development of a front-end system with a next level of integration to a cloud-based manufacturing infrastructure is able to better support the specification and on-demand manufacture of customized products. In this paper, a new paradigm of Manufacturing-as-a-Service (MaaS) environment is introduced and highlights the current research challenges in the configuration of customizable products. Furthermore, the latest development of the front-end system is reported with a view towards further work in the research

MORPH: A Reference Architecture for Configuration and Behaviour Self-Adaptation

An architectural approach to self-adaptive systems involves runtime change of system configuration (i.e., the system's components, their bindings and operational parameters) and behaviour update (i.e., component orchestration). Thus, dynamic reconfiguration and discrete event control theory are at the heart of architectural adaptation. Although controlling configuration and behaviour at runtime has been discussed and applied to architectural adaptation, architectures for self-adaptive systems often compound these two aspects reducing the potential for adaptability. In this paper we propose a reference architecture that allows for coordinated yet transparent and independent adaptation of system configuration and behaviour