Internet of Things-aided Smart Grid: Technologies, Architectures, Applications, Prototypes, and Future Research Directions

Traditional power grids are being transformed into Smart Grids (SGs) to address the issues in existing power system due to uni-directional information flow, energy wastage, growing energy demand, reliability and security. SGs offer bi-directional energy flow between service providers and consumers, involving power generation, transmission, distribution and utilization systems. SGs employ various devices for the monitoring, analysis and control of the grid, deployed at power plants, distribution centers and in consumers' premises in a very large number. Hence, an SG requires connectivity, automation and the tracking of such devices. This is achieved with the help of Internet of Things (IoT). IoT helps SG systems to support various network functions throughout the generation, transmission, distribution and consumption of energy by incorporating IoT devices (such as sensors, actuators and smart meters), as well as by providing the connectivity, automation and tracking for such devices. In this paper, we provide a comprehensive survey on IoT-aided SG systems, which includes the existing architectures, applications and prototypes of IoT-aided SG systems. This survey also highlights the open issues, challenges and future research directions for IoT-aided SG systems

Stumbling Blocks of Online Learning During COVID 19 Pandemic – Perspectives of Students of Selected Universities in London

COVID 19 Pandemic has led to mayhem across the Planet. Educational institutions are the worst affected arena. There is a paradigm shift from conventional classroom teaching to online methods. But it has its own obstructions. Thus, this research is undertaken to study the impediments of online learning faced by the students of selected universities of London. The questionnaire was administered among 200 students out of which 196 responded. The results of the Study reveal that the major obstructions which hindered online learning were lack of computer skills, internet connectivity issues, difficulty in operating the software, absence of social bonding between teachers and students, difficulty in recording lectures, difficulty in grasping practical courses such as mathematics, finance, accounting, engineering etc. To cope up with the Stumbling Blocks, the Study advocates some of the most innovative and creative ways such as application of Bloom’s Digital Taxonomy, VARK Model, 5/5/5 rule etc

Approaching delivery as a service

This paper explores the new logistics business model of Delivery as a Service, a concept aiming at a more efficient, fast and customer-oriented practice, linking IT solution development, urban logistics operations, supply chain efficiency and new business models. Delivery as a Service (DaaS) is defined as a service-oriented delivery and business processes in line with customer expectations and needs in the on-demand economy. The approach of this paper is an industry report based on evidence collected in multiple exploratory European projects integrating ambitious and strategic findings on Internet of Things, urban planning, consolidation centres, transport optimisation, and clean vehicle use. It contributes to a future scenario of urban logistics business models

Service Quality and After-Sales Service on IoT-Based Car User Satisfaction and Repeat Purchases Services in Indonesia

This study aims to determine the effect of service quality and after-sales service on the customer satisfaction of car users using IoT (Internet of Things) technology provided with their car purchase. Digital disruption has made manufacturers turn to digital services and marketing systems to discover and understand customer behavior. Using the Isaac and Michael formula a sample size 155 respondents was determined, and data were accordingly collected for processing via non-probability sampling techniques. Data were obtained from respondents matching the unique criteria of Indonesian users of cars with IoT innovation technology. Such cars now account for 10% of total new car sales. This study utilizes path analysis, revealing that customer satisfaction encourages loyal customers to buy new units. The main finding of the research is that a service system connected to the internet or smartphones makes users comfortable and can determine the future choice for product repurchases. Therefore, it is necessary to develop continuous emotional closeness with customers for future success

Involvement of smart end-users in a Smart Grid

To reach the 20-20-20 goals set by EU in 2009, all parts of the electricity system must be made more efficient. The previous fit-and-forget system must be left behind for a more active grid design. This also means that end-users must become an active part of the power grid. Consumers should be able to actively sell and buy their own energy and control their own usage of energy, or allow for a third party to handle this. A large part of the smart grid will be realized by using computer technology and telecommunication, which can send information to the different parts of the electricity grid. This makes it possible to make complex decisions, based on large quantities of collected data, concerning the most beneficial grid control decisions. This also enables energy efficiency throughout the entire electricity grid, all the way from production through transmission and distribution, including customer premises. This will help Finland reach the 202020 goals, but also achieve a function of the electricity grid that aligns with today’s expectations and demand for functionality. In this thesis the features that may arise from the development of a new smarter electricity grid has been investigated and how these functions align with the ordinary electricity consumers' interest and expectations on functionality. Demand response, distributed generation, energy storage systems, home automation systems and interactive user interfaces are some of the discussed features. The behavior of the end-users was researched through literature studies and by analyzing customer contacts at Fortum. The analysis showed two main reasons for contacting Fortum. Forced contacts, like customers moving, are matters that could be solved to some extent by interactive user-interfaces. The investigative contacts showed customer interest in electricity prices and agreements but also problems with understanding the electricity bill. In this thesis the Rogers' model for diffusion of innovations has also been described and used to analyze smart grid and smart house technology. The main result of the thesis is the definition of a collection of smart house functionalities that would serve as a good base for the development of added value services.fi=Opinnäytetyö kokotekstinä PDF-muodossa.|en=Thesis fulltext in PDF format.|sv=Lärdomsprov tillgängligt som fulltext i PDF-format

Metaverse-Retail Service Quality: A Future Framework for Retail Service Quality in the 3D Internet

This paper argues that service quality in retailing in 3D Collaborative Virtual Environments (aka Metaverses) is distinct from service quality in the more familiar 2D mainly menu-driven web internet store (e-SQ). The study identifies and conceptualises the determinants of Metaverse Retailing service quality (MR-SQ) through a combination of focus groups and Critical Incident Technique. A set of four overarching determining elements of MR-SQ was revealed including customer service, product dimension, store dimension and 3D platform dimension. These incorporate some of the features found in 2D e-SQ but importantly the study indicated new characteristics, unique to MR-SQ. The CVE context presents opportunities for retailers in enhancing social experience, responsive service and creative co-production opportunities. It is within these gaps that respondents identified in 2D retailing that current CVEs and the future Web 3.0 hold appealing prospects for enhancing and producing creative and co-operative online retailing service quality (MR-SQ). The study provides a framework for guidance for retailers as well as for future research. Summary Statement of Contribution: The paper establishes new understanding of the determinants of Metaverse Retailing-Service Quality (MR-SQ). For virtual worlds in general and for service quality in particular, this study shows new MR-SQ dimensions, overlapping dimensions with different meanings to MR-SQ compares to e-SQ, and similar dimensions in both MR-SQ and e-SQ

A comparison of processing techniques for producing prototype injection moulding inserts.

This project involves the investigation of processing techniques for producing low-cost moulding inserts used in the particulate injection moulding (PIM) process. Prototype moulds were made from both additive and subtractive processes as well as a combination of the two. The general motivation for this was to reduce the entry cost of users when considering PIM. PIM cavity inserts were first made by conventional machining from a polymer block using the pocket NC desktop mill. PIM cavity inserts were also made by fused filament deposition modelling using the Tiertime UP plus 3D printer. The injection moulding trials manifested in surface finish and part removal defects. The feedstock was a titanium metal blend which is brittle in comparison to commodity polymers. That in combination with the mesoscale features, small cross-sections and complex geometries were considered the main problems. For both processing methods, fixes were identified and made to test the theory. These consisted of a blended approach that saw a combination of both the additive and subtractive processes being used. The parts produced from the three processing methods are investigated and their respective merits and issues are discussed