Developing a Training System Taking into Consideration the Chinese Culture

This thesis is conducted to develop the training system in the case company - Agricultural Bank of China Nanchang Division where the author worked as a HR and office assistant. The objectives of the thesis are firstly to provide a solid theory basis regarding human resource management, employee training and development, and secondly, to carry out the research related to the topic in order to gather the information. Thirdly, the thesis proposes the valuable recommendation and improvements to eventually address the research question “How to develop a training system in ABC Nanchang taking into consideration the Chinese culture”. The theories applied in the thesis are collected from both literature and online sources. The theory of human resource management can be perceived as the strategic control and guild of the thesis. Apart from providing a general overview, it also directs the design of the research and questions. In addition, the theory of managing HR in China gives a profound perspective of Chinese specialties. The employee training and development theory, on the other hand, directly affects the outcome by providing options and solutions to address the research question. The research methods used regarding the thesis are questionnaire, interview and observation. Each approach is adopted according to the different demand. However, the main theme of these methods is employee training. The content of the researches are designed completely by the author. And the results are analyzed and used in the recommendation. Besides the research, documents and literature from the case company are also used to gather the organizational information. Despite the active attitude towards training, the research indicates the training, communication and resistance problems in the current system. Thus, a new virtual platform is designed to address the problem. The new system grants more flexibility and options to the trainees which would bring mutual benefits to both parties. And to carry out the new system, an implementation plan with procedure description is proposed

Contextual analysis: a multiperspective inquiry into emergence of complex socio-cultural systems

This paper explores the concept of organizations as complex human activity systems, through the perspectives of alternative systemic models. The impact of alternative models on perception of individual and organizational emergence is highlighted. Using information systems development as an example of management activity, individual and collective sense-making and learning processes are discussed. Their roles in relation to information systems concepts are examined. The main locus of the paper is on individual emergence in the context of organizational systems. A case is made for the importance of attending to individual uniqueness and contextual dependency when carrying out organizational analyses, e.g. information systems analysis. One particular method for contextual inquiry, the framework for Strategic Systemic Thinking, is then introduced, The framework supports stakeholders to own and control their own analyses. This approach provides a vehicle through which multiple levels of contextual dependencies can be explored and allows for individual emergence to develop

Deferred Action: Theoretical model of process architecture design for emergent business processes

E-Business modelling and ebusiness systems development assumes fixed company resources, structures, and business processes. Empirical and theoretical evidence suggests that company resources and structures are emergent rather than fixed. Planning business activity in emergent contexts requires flexible ebusiness models based on better management theories and models . This paper builds and proposes a theoretical model of ebusiness systems capable of catering for emergent factors that affect business processes. Drawing on development of theories of the ‘action and design’class the Theory of Deferred Action is invoked as the base theory for the theoretical model. A theoretical model of flexible process architecture is presented by identifying its core components and their relationships, and then illustrated with exemplar flexible process architectures capable of responding to emergent factors. Managerial implications of the model are considered and the model’s generic applicability is discussed

ICT–supported reforms of service delivery in Flemish cities: testing the concept of 'information ecology'

This paper explores organizational reforms in Flemish cities related to making the cities’ individual service delivery more efficient, customer orientated, customer friendly and integrated. The paper is the first one of a recently started research project and PhD research about the complexity of managing ICT-supported change of ‘individual’ service delivery. The overall objective of this paper is to set the stage for the research project’s research design in terms of its theoretical framework. Therefore, we report about our first explorative, inductive and descriptive findings related to this type of change within one city. We firstly inductively report about the objectives and the objects of change. Secondly, we develop a provisional theoretical framework. We therefore take the notion of an information ecology as a conceptual starting point and use a combination of elements of neo-institutional theory, system theory and a political perspective on organizational development. In order to explore the potentialities of this approach, we test the framework’s value for understanding the changes within the city. The framework enabled us to describe and analyze this type of reforms without neglecting the complexity of these changes. It tries to link some important public administration theories to the study of the e-government phenomenon that is still an important challenge. The most important lesson is that further refinement of the conceptual framework is needed. Although the analysis shows that the framework offers a conceptual basis to analyze front and back office reforms within public organizations, it still lacks a full and straightforward operationalization of its components, constructs, relations, etc

Tasks, cognitive agents, and KB-DSS in workflow and process management

The purpose of this paper is to propose a nonparametric interest rate term structure model and investigate its implications on term structure dynamics and prices of interest rate derivative securities. The nonparametric spot interest rate process is estimated from the observed short-term interest rates following a robust estimation procedure and the market price of interest rate risk is estimated as implied from the historical term structure data. That is, instead of imposing a priori restrictions on the model, data are allowed to speak for themselves, and at the same time the model retains a parsimonious structure and the computational tractability. The model is implemented using historical Canadian interest rate term structure data. The parametric models with closed form solutions for bond and bond option prices, namely the Vasicek (1977) and CIR (1985) models, are also estimated for comparison purpose. The empirical results not only provide strong evidence that the traditional spot interest rate models and market prices of interest rate risk are severely misspecified but also suggest that different model specifications have significant impact on term structure dynamics and prices of interest rate derivative securities.

The influence of organizational culture on the outcome of an IS implementation

A number of information system (IS) studies have adopted organizational culture (OC) theory to investigate IS implementations. The studies highlight that members will reach consensus or agreement in the use of an IS but also experience inevitable tensions and ambiguities in the use of the IS. However, literature related to IS implementation/OC has rarely examined the influence that the saliency of specific cultural practices may have on the success or failure of IS implementations. Using a case study approach, we adopted the “soft positivism” research philosophy to collect data, underpinned by Martin’s (1992) integration and differentiation perspectives of OC to study organizational implementation of an IS. These perspectives served as interpretive lenses through which to explain how members’ salient behaviors towards an IS evolved during the implementation process. Our study augments the IS implementation/OC literature by demonstrating how salient cultural practices influence the outcome of IS implementatio

The Matter of Entrepreneurial Learning: A Literature Review

This paper is a comprehensive review of the entrepreneurial learning literature and its engagement with the material aspects of entrepreneurship, as part of the “material turn” in the social sciences. Drawing on actor-network theory, we construct a classificatory scheme and an evaluative matrix to find that this field is dominated by an anthropocentric bias and cognitivist approaches which largely ignore issues of materiality in entrepreneurship. However we also identify some heterogeneous network-based conceptualisations of entrepreneurial learning which could provide the foundations for more materially aware approaches. We conclude by calling for a material turn in entrepreneurial learning and outline some possible avenues for it

The emergence of information systems: a communication-based theory

An information system is more than just the information technology; it is the system that emerges from the complex interactions and relationships between the information technology and the organization. However, what impact information technology has on an organization and how organizational structures and organizational change influence information technology remains an open question. We propose a theory to explain how communication structures emerge and adapt to environmental changes. We operationalize the interplay of information technology and organization as language communities whose members use and develop domain-specific languages for communication. Our theory is anchored in the philosophy of language. In developing it as an emergent perspective, we argue that information systems are self-organizing and that control of this ability is disseminated throughout the system itself, to the members of the language community. Information technology influences the dynamics of this adaptation process as a fundamental constraint leading to perturbations for the information system. We demonstrate how this view is separated from the entanglement in practice perspective and show that this understanding has far-reaching consequences for developing, managing, and examining information systems