46,597 research outputs found
Evaluating cost taxonomies for information systems management
The consideration of costs, benefits and risks underpin many Information System (IS) evaluation decisions. Yet, vendors
and project-champions alike tend to identify and focus much of their effort on the benefits achievable from the
adoption of new technology, as it is often not in the interest of key stakeholders to spend too much time considering
the wider cost and risk implications of enterprise-wide technology adoptions. In identifying a void in the literature, the
authors of the paper present a critical analysis of IS-cost taxonomies. In doing so, the authors establish that such cost
taxonomies tend to be esoteric and difficult to operationalize, as they lack specifics in detail. Therefore, in developing a
deeper understanding of IS-related costs, the authors position the need to identify, control and reduce IS-related costs
within the information systems evaluation domain, through culminating and then synthesizing the literature into a
frame of reference that supports the evaluation of information systems through a deeper understanding of IS-cost taxonomies.
The paper then concludes by emphasizing that the total costs associated with IS-adoption can only be determined
after having considered the multi-faceted dimensions of information system investments
Taxonomic classification of planning decisions in health care: a review of the state of the art in OR/MS
We provide a structured overview of the typical decisions to be made in resource capacity planning and control in health care, and a review of relevant OR/MS articles for each planning decision. The contribution of this paper is twofold. First, to position the planning decisions, a taxonomy is presented. This taxonomy provides health care managers and OR/MS researchers with a method to identify, break down and classify planning and control decisions. Second, following the taxonomy, for six health care services, we provide an exhaustive specification of planning and control decisions in resource capacity planning and control. For each planning and control decision, we structurally review the key OR/MS articles and the OR/MS methods and techniques that are applied in the literature to support decision making
Human-Machine Collaborative Optimization via Apprenticeship Scheduling
Coordinating agents to complete a set of tasks with intercoupled temporal and
resource constraints is computationally challenging, yet human domain experts
can solve these difficult scheduling problems using paradigms learned through
years of apprenticeship. A process for manually codifying this domain knowledge
within a computational framework is necessary to scale beyond the
``single-expert, single-trainee" apprenticeship model. However, human domain
experts often have difficulty describing their decision-making processes,
causing the codification of this knowledge to become laborious. We propose a
new approach for capturing domain-expert heuristics through a pairwise ranking
formulation. Our approach is model-free and does not require enumerating or
iterating through a large state space. We empirically demonstrate that this
approach accurately learns multifaceted heuristics on a synthetic data set
incorporating job-shop scheduling and vehicle routing problems, as well as on
two real-world data sets consisting of demonstrations of experts solving a
weapon-to-target assignment problem and a hospital resource allocation problem.
We also demonstrate that policies learned from human scheduling demonstration
via apprenticeship learning can substantially improve the efficiency of a
branch-and-bound search for an optimal schedule. We employ this human-machine
collaborative optimization technique on a variant of the weapon-to-target
assignment problem. We demonstrate that this technique generates solutions
substantially superior to those produced by human domain experts at a rate up
to 9.5 times faster than an optimization approach and can be applied to
optimally solve problems twice as complex as those solved by a human
demonstrator.Comment: Portions of this paper were published in the Proceedings of the
International Joint Conference on Artificial Intelligence (IJCAI) in 2016 and
in the Proceedings of Robotics: Science and Systems (RSS) in 2016. The paper
consists of 50 pages with 11 figures and 4 table
Information systems evaluation: Navigating through the problem domain
Information systems (IS) make it possible to improve organizational efficiency and effectiveness, which can provide
competitive advantage. There is, however, a great deal of difficulty reported in the normative literature when it comes to the
evaluation of investments in IS, with companies often finding themselves unable to assess the full implications of their IS
infrastructure. Although many of the savings resulting from IS are considered suitable for inclusion within traditional
accountancy frameworks, it is the intangible and non-financial benefits, together with indirect project costs that complicate the
justification process. In exploring this phenomenon, the paper reviews the normative literature in the area of IS evaluation, and
then proposes a set of conjectures. These were tested within a case study to analyze the investment justification process of a
manufacturing IS investment. The idiosyncrasies of the case study and problems experienced during its attempts to evaluate,
implement, and realize the holistic implications of the IS investment are presented and critically analyzed. The paper
concludes by identifying lessons learnt and thus, proposes a number of empirical findings for consideration by decisionmakers
during the investment evaluation process
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