Risk-based framework for SLA violation abatement from the cloud service provider's perspective

© The British Computer Society 2018. The constant increase in the growth of the cloud market creates new challenges for cloud service providers. One such challenge is the need to avoid possible service level agreement (SLA) violations and their consequences through good SLA management. Researchers have proposed various frameworks and have made significant advances in managing SLAs from the perspective of both cloud users and providers. However, none of these approaches guides the service provider on the necessary steps to take for SLA violation abatement; that is, the prediction of possible SLA violations, the process to follow when the system identifies the threat of SLA violation, and the recommended action to take to avoid SLA violation. In this paper, we approach this process of SLA violation detection and abatement from a risk management perspective. We propose a Risk Management-based Framework for SLA violation abatement (RMF-SLA) following the formation of an SLA which comprises SLA monitoring, violation prediction and decision recommendation. Through experiments, we validate and demonstrate the suitability of the proposed framework for assisting cloud providers to minimize possible service violations and penalties

Mist and Edge Computing Cyber-Physical Human-Centered Systems for Industry 5.0: A Cost-Effective IoT Thermal Imaging Safety System

While many companies worldwide are still striving to adjust to Industry 4.0 principles, the transition to Industry 5.0 is already underway. Under such a paradigm, Cyber-Physical Human-centered Systems (CPHSs) have emerged to leverage operator capabilities in order to meet the goals of complex manufacturing systems towards human-centricity, resilience and sustainability. This article first describes the essential concepts for the development of Industry 5.0 CPHSs and then analyzes the latest CPHSs, identifying their main design requirements and key implementation components. Moreover, the major challenges for the development of such CPHSs are outlined. Next, to illustrate the previously described concepts, a real-world Industry 5.0 CPHS is presented. Such a CPHS enables increased operator safety and operation tracking in manufacturing processes that rely on collaborative robots and heavy machinery. Specifically, the proposed use case consists of a workshop where a smarter use of resources is required, and human proximity detection determines when machinery should be working or not in order to avoid incidents or accidents involving such machinery. The proposed CPHS makes use of a hybrid edge computing architecture with smart mist computing nodes that processes thermal images and reacts to prevent industrial safety issues. The performed experiments show that, in the selected real-world scenario, the developed CPHS algorithms are able to detect human presence with low-power devices (with a Raspberry Pi 3B) in a fast and accurate way (in less than 10 ms with a 97.04% accuracy), thus being an effective solution that can be integrated into many Industry 5.0 applications. Finally, this article provides specific guidelines that will help future developers and managers to overcome the challenges that will arise when deploying the next generation of CPHSs for smart and sustainable manufacturing.Comment: 32 page

Fatias de rede fim-a-fim : da extração de perfis de funções de rede a SLAs granulares

Orientador: Christian Rodolfo Esteve RothenbergTese (doutorado) - Universidade Estadual de Campinas, Faculdade de Engenharia Elétrica e de ComputaçãoResumo: Nos últimos dez anos, processos de softwarização de redes vêm sendo continuamente diversi- ficados e gradativamente incorporados em produção, principalmente através dos paradigmas de Redes Definidas por Software (ex.: regras de fluxos de rede programáveis) e Virtualização de Funções de Rede (ex.: orquestração de funções virtualizadas de rede). Embasado neste processo o conceito de network slice surge como forma de definição de caminhos de rede fim- a-fim programáveis, possivelmente sobre infrastruturas compartilhadas, contendo requisitos estritos de desempenho e dedicado a um modelo particular de negócios. Esta tese investiga a hipótese de que a desagregação de métricas de desempenho de funções virtualizadas de rede impactam e compõe critérios de alocação de network slices (i.e., diversas opções de utiliza- ção de recursos), os quais quando realizados devem ter seu gerenciamento de ciclo de vida implementado de forma transparente em correspondência ao seu caso de negócios de comu- nicação fim-a-fim. A verificação de tal assertiva se dá em três aspectos: entender os graus de liberdade nos quais métricas de desempenho de funções virtualizadas de rede podem ser expressas; métodos de racionalização da alocação de recursos por network slices e seus re- spectivos critérios; e formas transparentes de rastrear e gerenciar recursos de rede fim-a-fim entre múltiplos domínios administrativos. Para atingir estes objetivos, diversas contribuições são realizadas por esta tese, dentre elas: a construção de uma plataforma para automatização de metodologias de testes de desempenho de funções virtualizadas de redes; a elaboração de uma metodologia para análises de alocações de recursos de network slices baseada em um algoritmo classificador de aprendizado de máquinas e outro algoritmo de análise multi- critério; e a construção de um protótipo utilizando blockchain para a realização de contratos inteligentes envolvendo acordos de serviços entre domínios administrativos de rede. Por meio de experimentos e análises sugerimos que: métricas de desempenho de funções virtualizadas de rede dependem da alocação de recursos, configurações internas e estímulo de tráfego de testes; network slices podem ter suas alocações de recursos coerentemente classificadas por diferentes critérios; e acordos entre domínios administrativos podem ser realizados de forma transparente e em variadas formas de granularidade por meio de contratos inteligentes uti- lizando blockchain. Ao final deste trabalho, com base em uma ampla discussão as perguntas de pesquisa associadas à hipótese são respondidas, de forma que a avaliação da hipótese proposta seja realizada perante uma ampla visão das contribuições e trabalhos futuros desta teseAbstract: In the last ten years, network softwarisation processes have been continuously diversified and gradually incorporated into production, mainly through the paradigms of Software Defined Networks (e.g., programmable network flow rules) and Network Functions Virtualization (e.g., orchestration of virtualized network functions). Based on this process, the concept of network slice emerges as a way of defining end-to-end network programmable paths, possibly over shared network infrastructures, requiring strict performance metrics associated to a par- ticular business case. This thesis investigate the hypothesis that the disaggregation of network function performance metrics impacts and composes a network slice footprint incurring in di- verse slicing feature options, which when realized should have their Service Level Agreement (SLA) life cycle management transparently implemented in correspondence to their fulfilling end-to-end communication business case. The validation of such assertive takes place in three aspects: the degrees of freedom by which performance of virtualized network functions can be expressed; the methods of rationalizing the footprint of network slices; and transparent ways to track and manage network assets among multiple administrative domains. In order to achieve such goals, a series of contributions were achieved by this thesis, among them: the construction of a platform for automating methodologies for performance testing of virtual- ized network functions; an elaboration of a methodology for the analysis of footprint features of network slices based on a machine learning classifier algorithm and a multi-criteria analysis algorithm; and the construction of a prototype using blockchain to carry out smart contracts involving service level agreements between administrative systems. Through experiments and analysis we suggest that: performance metrics of virtualized network functions depend on the allocation of resources, internal configurations and test traffic stimulus; network slices can have their resource allocations consistently analyzed/classified by different criteria; and agree- ments between administrative domains can be performed transparently and in various forms of granularity through blockchain smart contracts. At the end of his thesis, through a wide discussion we answer all the research questions associated to the investigated hypothesis in such way its evaluation is performed in face of wide view of the contributions and future work of this thesisDoutoradoEngenharia de ComputaçãoDoutor em Engenharia ElétricaFUNCAM