Visual analytics for supply network management: system design and evaluation

We propose a visual analytic system to augment and enhance decision-making processes of supply chain managers. Several design requirements drive the development of our integrated architecture and lead to three primary capabilities of our system prototype. First, a visual analytic system must integrate various relevant views and perspectives that highlight different structural aspects of a supply network. Second, the system must deliver required information on-demand and update the visual representation via user-initiated interactions. Third, the system must provide both descriptive and predictive analytic functions for managers to gain contingency intelligence. Based on these capabilities we implement an interactive web-based visual analytic system. Our system enables managers to interactively apply visual encodings based on different node and edge attributes to facilitate mental map matching between abstract attributes and visual elements. Grounded in cognitive fit theory, we demonstrate that an interactive visual system that dynamically adjusts visual representations to the decision environment can significantly enhance decision-making processes in a supply network setting. We conduct multi-stage evaluation sessions with prototypical users that collectively confirm the value of our system. Our results indicate a positive reaction to our system. We conclude with implications and future research opportunities.The authors would like to thank the participants of the 2015 Businessvis Workshop at IEEE VIS, Prof. Benoit Montreuil, and Dr. Driss Hakimi for their valuable feedback on an earlier version of the software; Prof. Manpreet Hora for assisting with and Georgia Tech graduate students for participating in the evaluation sessions; and the two anonymous reviewers for their detailed comments and suggestions. The study was in part supported by the Tennenbaum Institute at Georgia Tech Award # K9305. (K9305 - Tennenbaum Institute at Georgia Tech Award)Accepted manuscrip

Facilitating Conflict Resolution of Models for Automated Enterprise Architecture Documentation

Enterprise Architecture (EA) management relies on solid and up-to-date information about the current state of an EA. In current practices the manual collection of information is prevailing resulting in an error-prone, time-consuming, and expensive task. Recent research efforts seek to automate this task by integrating existing information sources in the organization to optimize the EA documentation process. While automation of EA documentation enables many advantages, the transformation of the collected information to an EA model remains an unresolved challenge since it cannot be automated completely. In particular, conflicts resulting from partial transformations require involvement of EA Stakeholders possibly not having a technical background. In this paper we propose an approach for the conflict resolution facilitating our long-term goal of automated EA documentation. We illustrate our approach using a productive Enterprise Service Bus from a leading organization of the fashion industry and evaluate our approach with expert interviews

Enterprise Architecture Planning: Analyses of Requirements from Practice and Research

Enterprise architecture management (EAM) has become an increasingly important topic in practice due to the growing complexity of organizations and their underlying IT. While there is a strong interest in Enterprise Architecture (EA) modeling, evaluation, and frameworks, a lack of knowledge remains in the research field of EA planning. We conducted a series of expert interviews on the topic of EA planning. From these interviews we were able to extract requirements for EA planning from practice as the foundation of our analyses. Additionally, we conducted a structured literature review to elicit requirements for EA planning from a research perspective. This paper combines the results of both the practitioner interviews and the literature review to emphasize the gaps between the two worlds. As a result, we identified that current research does not adequately address the pressing problems of EA planning in practice

A Semiotic Approach for Guiding the Visualizing of Time and Space in Enterprise Models

Part 2: Organizational Semiotics and ApplicationsInternational audienceEven if geographical aspects such as location are included already in the Zachman framework (as the where-perspective), it is not common to have detailed geographical aspects included in enterprise models. Cartography is the science of visualizing geographical information in maps. Traditionally the field has not included conceptual relationships that you find in enterprise models. Both cartography and enterprise modelling have developed guidelines for obtaining high quality visualizations. SEQUAL is a quality framework developed for understanding quality of models and modelling languages based on semiotic theory. In cartography such frameworks are not common. An adaptation of SEQUAL in the context of cartographic maps called MAPQUAL has been presented earlier. Differences between quality of maps and quality of conceptual models, pointing to guidelines for combined representations have been performed, and we try in this paper to investigate the utility of these guidelines in a simple trial. The result of the trial is presented, indicating that it is possible to represent conceptual, temporal, and spatial aspects in the same models in many ways, but that the choice of main perspective should depend on participant appropriateness

Let’s Get in Touch - Decision Making about Enterprise Architecture Using 3D Visualization in Augmented Reality

Making informed decisions about historically grown and often complex business and Information Technology (IT) landscapes can be particularly difficult. Enterprise Architecture Management (EAM) addresses this issue by enabling stakeholders to base their decisions on relevant information about the organization’s current and future Enterprise Architectures (EAs). However, visualization of EA is often confronted with low usefulness perceptions. Informed by the cognitive fit theory (CFT), we argue that decision-makers benefit from interacting with EA visualizations using Augmented Reality (AR), because it enables a consistent task-related mental representation based on the natural use of decision-makers’ visual-spatial abilities. The goal of this paper is to demonstrate ARs suitability for EA-related decision-making. We follow the design science research (DSR) approach to develop and evaluate an AR head-mounted display (HMD) prototype, using the Microsoft HoloLens. Our results suggest that EA-related decision-making can profit from applying AR, but users find the handling of the HMD device cumbersome

Conceptual design framework for information visualization to support multidimensional datasets in higher education institutions

Information Visualization (InfoVis) enjoys diverse adoption and applicability because of its strength in solving the problem of information overload inherent in institutional data. Policy and decision makers of higher education institutions (HEIs) are also experiencing information overload while interacting with students‟ data, because of its multidimensionality. This constraints decision making processes, and therefore requires a domain-specific InfoVis conceptual design framework which will birth the domain‟s InfoVis tool. This study therefore aims to design HEI Students‟ data-focused InfoVis (HSDI) conceptual design framework which addresses the content delivery techniques and the systematic processes in actualizing the domain specific InfoVis. The study involved four phases: 1) a users‟ study to investigate, elicit and prioritize the students‟ data-related explicit knowledge preferences of HEI domain policy. The corresponding students‟ data dimensions are then categorised, 2) exploratory study through content analysis of InfoVis design literatures, and subsequent mapping with findings from the users‟ study, to propose the appropriate visualization, interaction and distortion techniques for delivering the domain‟s explicit knowledge preferences, 3) conceptual development of the design framework which integrates the techniques‟ model with its design process–as identified from adaptation of software engineering and InfoVis design models, 4) evaluation of the proposed framework through expert review, prototyping, heuristics evaluation, and users‟ experience evaluation. For an InfoVis that will appropriately present and represent the domain explicit knowledge preferences, support the students‟ data multidimensionality and the decision making processes, the study found that: 1) mouse-on, mouse-on-click, mouse on-drag, drop down menu, push button, check boxes, and dynamics cursor hinting are the appropriate interaction techniques, 2) zooming, overview with details, scrolling, and exploration are the appropriate distortion techniques, and 3) line chart, scatter plot, map view, bar chart and pie chart are the appropriate visualization techniques. The theoretical support to the proposed framework suggests that dictates of preattentive processing theory, cognitive-fit theory, and normative and descriptive theories must be followed for InfoVis to aid perception, cognition and decision making respectively. This study contributes to the area of InfoVis, data-driven decision making process, and HEI students‟ data usage process

A framework to maximise the communicative power of knowledge visualisations

Knowledge visualisation, in the field of information systems, is both a process and a product, informed by the closely aligned fields of information visualisation and knowledg management. Knowledge visualisation has untapped potential within the purview of knowledge communication. Even so, knowledge visualisations are infrequently deployed due to a lack of evidence-based guidance. To improve this situation, we carried out a systematic literature review to derive a number of “lenses” that can be used to reveal the essential perspectives to feed into the visualisation production process.We propose a conceptual framework which incorporates these lenses to guide producers of knowledge visualisations. This framework uses the different lenses to reveal critical perspectives that need to be considered during the design process. We conclude by demonstrating how this framework could be used to produce an effective knowledge visualisation