Visualization for Recommendation Explainability: A Survey and New Perspectives

Providing system-generated explanations for recommendations represents an important step towards transparent and trustworthy recommender systems. Explainable recommender systems provide a human-understandable rationale for their outputs. Over the last two decades, explainable recommendation has attracted much attention in the recommender systems research community. This paper aims to provide a comprehensive review of research efforts on visual explanation in recommender systems. More concretely, we systematically review the literature on explanations in recommender systems based on four dimensions, namely explanation goal, explanation scope, explanation style, and explanation format. Recognizing the importance of visualization, we approach the recommender system literature from the angle of explanatory visualizations, that is using visualizations as a display style of explanation. As a result, we derive a set of guidelines that might be constructive for designing explanatory visualizations in recommender systems and identify perspectives for future work in this field. The aim of this review is to help recommendation researchers and practitioners better understand the potential of visually explainable recommendation research and to support them in the systematic design of visual explanations in current and future recommender systems.Comment: Updated version Nov. 2023, 36 page

On Regulatory and Organizational Constraints in Visualization Design and Evaluation

Problem-based visualization research provides explicit guidance toward identifying and designing for the needs of users, but absent is more concrete guidance toward factors external to a user's needs that also have implications for visualization design and evaluation. This lack of more explicit guidance can leave visualization researchers and practitioners vulnerable to unforeseen constraints beyond the user's needs that can affect the validity of evaluations, or even lead to the premature termination of a project. Here we explore two types of external constraints in depth, regulatory and organizational constraints, and describe how these constraints impact visualization design and evaluation. By borrowing from techniques in software development, project management, and visualization research we recommend strategies for identifying, mitigating, and evaluating these external constraints through a design study methodology. Finally, we present an application of those recommendations in a healthcare case study. We argue that by explicitly incorporating external constraints into visualization design and evaluation, researchers and practitioners can improve the utility and validity of their visualization solution and improve the likelihood of successful collaborations with industries where external constraints are more present.Comment: 9 pages, 2 figures, presented at BELIV workshop associated with IEEE VIS 201