Towards Learning Business Process Management Thinking

Business process management is indisputable an approach many organizations are aiming to adopt. While much emphasis is put on modeling business processes and designing information systems, the employees working in a process-oriented organization often struggle with these changes. Here, it is of major importance for organizations to take their employees with this change of mind towards process orientation to be successful. However, the question how an organization can support its employees in learning process-oriented thinking, remains open so far in the literature. Thus, this research-in-progress paper presents first results in trying to explore how employees can be supported. A rather new empirical method in this research field, namely a questionnaire experiment, is used. Based on a sample of 114 participants, we find empirical support for our hypotheses that learning in general matters with regard to process-oriented thinking. Organizations are better off when their employees learn process-oriented thinking by doing in comparison to provide documentations in order to actively promote learning

Strategic human resource management technology effect and implication for distance training and learning

Strategic human resource management involves a future-oriented process of developing and implementing HR programs that address and solve business problems and directly contribute to major long-term business objectives. HR management has changed dramatically in recent decades. It was once largely an administrative function focused on day-to-day responsibilities such as employee recruiting and selection and managing employee benefits. Changing labor market conditions and new business thinking call for HR business strategies that include recruiting and retaining the right people, as well as providing ethical and cultural leadership[1].This paper discusses the following issues : The importance of human resource activity , The importance of strategic human resource planning, The changing role of human resource management and nature of work and non government organizations , Technology effect on human resource management and implications for distance training and learning .A field study was conducted to know the attitude of one hundred and five Saudi employees towards the effect of distance learning and training on human resource management and developmen

Learning to learn: A case for developing Small Firm Owner/Managers

Purpose: The paper seeks to contribute to the management development debate by providing insight on the dynamics of organisational learning and human interaction in the SME firm. The paper sets out to consider how a practice based perspective of knowledge is useful in this regard. Design/methodology/approach: The paper is theoretical in its intent and adopts a social constructionist view of knowledge and learning. Using qualitative analysis the paper establishes a review of the current literature by highlighting the centrality of knowledge and learning. Findings: Literature has suggested that critical aspects of learning within the SME firm are based around contextualised action, critical reflection and social interaction. A limited number of studies account for how practice is configured and influenced, in terms of value, uniqueness and scope of what is known, and how these influences can vary depending upon the contexts in which knowledge is being used, and potentially used. Practical Implications: There is a strong recognition in many of the empirical studies of learning and its use in the SME firm, that knowledge is gained through practice as opposed to formal instruction. What current research does not reflect is the changing nature of knowledge research in the wider organisational community, which has focused its attention towards the situated nature of knowledgeable activity or knowing in practice. Originality/Value: The paper argues that learning through practice, with its focus on real world issues and lived experiences, which are contextually embedded in the owner-manager's environment, may provide a better means of successfully developing practitioner focused owner/managers

What UK graduate employers think they want and what university business schools think they provide

This is tha authors' PDF version of an article published in International Journal of Management Concepts and Philosophy© 2009. The definitive version is available at www.inderscience.comThis paper evaluates the increasing focus on the development of students' competencies and skills for management, in university business schools. The debate suggests that deeper understandings, concerning the role of managers are being sacrificed at the hands of an instrumentalist/technicist agenda focusing on competencies and skills. The paper adds to the discussion by scrutinising and applying theory from the literatures of occupational practice, knowledge and learning. Data is presented from sixty four job advertisements stipulating the competencies and skills required of applicants and which illustrate the premium put upon personal practice knowledge. By taking a critical management perspective students can begin to understand the social context and power-based nature of management practice in the workplace. While universities may try to further fulfil the 'narrow', industry-led, competency focus, early indications suggest that universities may possess a good deal of freedom in designing pedagogies supportive of a critical agenda

Learning from the Anthropocene: Adaptive Epistemology and Complexity in Strategic Managerial Thinking

open access articleTurbulence experienced in the business and social realms resonates with turbulence unfolding throughout the biosphere, as a process of accelerating change at the stratigraphic scale termed the Anthropocene. The Anthropocene is understood as a multi‐dimensional limit point, one dimension of which concerns the limits to the lineal epistemology prevalent since the Age of the Enlightenment. This paper argues that future conditions necessitate the updating of a lineal epistemology through a transition towards resilience thinking that is both adaptive and ecosystemic. A management paradigm informed by the recognition of multiple equilibria states distinguished by thresholds, and incorporating adaptive and resilience thinking is considered. This paradigm is thought to enhance flexibility and the capacity to absorb influences without crossing thresholds into alternate stable, but less desirable, states. One consequence is that evaluations of success may change, and these changes are considered and explored as likely on‐going challenges businesses must grapple with into the future

Towards Sustainable Production and Consumption: Preparedness for Product Service System Concept

Eco-efficiency strategies and policies, which have resulted in environmental gains that translate into increased resource efficiency and lower levels of emissions, in particular CO2 emissions along the life cycle of products and services, might be offset by rising levels of consumption on the demand side. Hence, both sides of the coin i.e. the system of production and consumption systems need to be assessed if more sustainable patterns are to be achieved. Establishing sustainable production and consumption systems can be possible via functional thinking practices. Functional thinking takes the focus from provision of resource intensive product to satisfaction of needs and wants through service systems, where material products are treated as capital assets rather than consumables. An application of functional thinking is the Product Service System (PSS) concept. Providers of PSS applications aim to generate profit not from selling as many material products as possible, but from providing a function of the product or service. Potential environmental benefits of PSS applications stemming from decreased use of virgin materials in production and lessened resource consumption at the use phase are being recognized. Applications of PSS can be seen in many sectors such as Information and Communication Technology (ICT), energy, transportation, food and in many forms such as remanufacturing, demand side management, chemical management services, car sharing schemes, functional designs, etc. However, supply and use of such applications might need considerable assessment of business practices and consumer behaviour. For business, designing and implementing PSS applications might require a new set of internal conditions such as shifting the business vision and adjusting the corporate culture to provision of functions. On the other hand, understanding of individual and social factors guiding the consumers' acceptance of PSS applications is required.This paper is an extract from a study, which is conducted with the aim of provision of a direction enhancing business ability to offer new or improved PSS applications with increased consumer acceptance and in turn enhanced resource efficiency. Applications in the Information and Communications Technology (ICT) sector are chosen as the focus of the paper. Although it is debated that this fast developing sector can potentially contribute to dematerialisation of systems, limitations within the sector still remain unclear. Here, it is aimed to suggest an overview of the aspects for business preparedness and consumer acceptance of PSS applications providing particular functions in the ICT sector. The focus is on the company level dynamics, despite it is recognized that factors of macro level preparedness such as infrastructure availability, economic and social conditions, public support, etc. are essential to consider for system preparedness

Pro-growth small businesses: learning 'architecture'

Internationally, a certain market failure has become apparent in terms of the effective engagement of small business owner-managers in business support programs, and in the wider concept of life long learning. There exists a cultural gap between support agencies and the small business sector's perceptions of the utility of formal support and learning interventions to the business performance of their business. Therefore, this paper extends knowledge and understanding within this context relative to what constitutes small business owner-managers' learning disposition, means, obstacles and organisation to be confronted and what form of new 'architecture' needs to be designed to support learning. A theoretical framework supports the analysis of findings from a research project based in Melbourne, Australia, which serves to illuminate pertinent issues towards informing more sensitised support interventions with respect to pro-growth small businesses. Specifically, the attribute of a learning culture was identified as a factor contributing to growth in small businesses, and may represent a distinguishing characteristic between effective and non-effective economic performers

Enriching the values of micro and small business research projects : two sides of a story

Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holdersThe research aim was to critically examine the two sides of co-creation from the small business and GCU researcher perspectives. The interest is in the value created and delivered. Previous studies have suggested the importance of identity and trust in these types of collaborative projects. The approach used a single case study to explore indepth the development of identity and trust, and the subsequent movement of the project participants to the creation of value. The results of the study revealed important action learning and knowledge management developments. A strong focus at the beginning on identifying key propositional knowledge needs, later led to more opportunities to co-create value for both parties. The understanding of the processes and importance of trust in these significant knowledge exchange projects reveals both a strength and weakness in these university-business collaborative projects. The indepth undersrtanding and interpretation of the value derived in-action and on-action speaks highly of the role of these university-business collaborative projects. Suggesting that the university has a key role to play in future economic development. KeywordsFinal Published versio