HOW DO ANGRY DRIVERS RESPOND TO EMOTIONAL MUSIC? A COMPREHENSIVE PERSPECTIVE ON ASSESSING EMOTION

Driving is a complicated task that requires the coordination of visual and sensory-motor skills. Unsafe driving behavior and accidents can happen regardless of the level of drivers’ experience. The main cause of the most of these accidents is human error. Emotions influence the way drivers process and react to internal or environmental factors. Specifically, anger elicited either from traffic or personal issues, is a serious threat on the road. Therefore, having an affective intelligent system in the car that can estimate drivers’ anger and respond to it appropriately can help drivers adapt to moment to-moment changes in driving situations. To this end, the present dissertation uses an integrated approach to monitoring drivers’ affective states in various driving contexts to address the question: “What types of music can mitigate the effects of anger on driving performance?” Three sources of information (behavioral, physiological, and subjective data) were considered in two experiments. In Experiment 1, three groups of participants were compared based on their emotional reactions and driving behaviors. Results showed that angry drivers who did not listen to music had riskier driving behavior than emotion neutral drivers. Results from heart rate, oxygenation level in prefrontal cortex, and self report questionnaires showed that music could help angry drivers react at the similar level to emotion-neutral drivers both internally and behaviorally. In Experiment 2, types of music emotion and familiarity of music were addressed to identify what kind of music an in-vehicle auditory system should play when it recognizes drivers’ anger. Results showed that different kinds of music did not effect driving performance. However, drivers experienced less frustration and effort when listening to music in general and less viii frustration when listening to self-selected music specifically. Regarding personality characteristics, drivers who had anger-expression out style had riskier driving behavior just as in Experiment 1. In conclusion, this research showed the benefits of music as a possible strategy to help angry drivers. In addition, important patterns were uncovered relating to assessing driver anger for possible affective intelligent systems in cars

Cognitive Ergonomics of Assembly Work from a Job Demands–Resources Perspective: Three Qualitative Case Studies

In manufacturing companies, cognitive processing is required from assembly workers\ua0to perform correct and timely assembly of complex products, often with varied specifications and\ua0high quality demands. This paper explores assembly operators’ perceptions of cognitive/mental\ua0workload to provide a holistic understanding of the work conditions that affect cognitive demands\ua0and performance. While the physical loading aspects of assembly work are well known, most\ua0empirical literature dealing with cognitive/mental loading in manufacturing tends to examine a few\ua0particular aspects, rather than address the issue with a holistic system view. This semi-structured\ua0interview study, involving 50 industrial assembly operators from three Swedish companies, explores\ua0how assemblers perceive that their cognitive performance and well-being is influenced by a wide\ua0variety of factors within the context of mechanical product assembly. The interview transcripts were\ua0analysed using a priori coding, followed by bottom-up Thematic Analysis. The results indicate that a\ua0variety of systemic effects on assemblers’ cognitive performance can be classified as job demands\ua0or resources. Quite often, the absence of a resource mirrors a related demand, and “good assembly\ua0conditions”, as described by the interviewees, often re-frame demands as desirable challenges that\ua0foster motivation and positive feelings towards the work. The identified demands and resources\ua0stem from task design, timing, physical loading, intrinsic and extrinsic motivators, social teamwork\ua0and the product’s “interface” design. Despite organisational differences and conditions between the\ua0three companies that took part in the study, the results are largely consistent

User-centred car design and the role of feedback in driving

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.A survey of car manufacturers reveals an impressive list of upcoming technologies, the combined effect of which is likely to have a profound impact upon feedback to the driver. Feedback is information that the situation provides back to the driver and is specified with reference to content, source, and timing. Feedback quality is achieved when the information requirements of the task, derived from a new task analysis of driving, are matched to the sources, content, and timing of feedback provided by the environment and the vehicle. An exploratory on-road study begins by observing that better quality feedback is implicated in increasing driver's situational awareness (even though drivers have little self awareness of this fact), and optimising mental workload. The exploratory level of analysis builds into the experimental, whereby a highly controlled simulator study replicates and builds upon these findings. Feedback is again seen to positively influence situational awareness, where changes in driver's confidence ratings as to the presence or absence of feedback information in the simulation were observed, according to the modality of feedback presented. This was achieved with a probe recall paradigm, and using psychophysical techniques as a useful extension to the Situational awareness Global Assessment Technique (SAGAI). Similarly, an analysis of mental workload via the NASA TLX self report questionnaire demonstrates that a combination of visual, steering force feedback and auditory feedback gives rise to lower mental workload, lower driver frustration, and lower, though possibly more realistic self ratings of performance. This knowledge can be discussed with reference to a feedback framework of driving that provides the theoretical backdrop to the key psychological variables implicated in driving task performance. Overall, the findings contribute to knowledge in terms of new and imaginative ways of designing future vehicle technologies in order to maximise safety, efficiency, and enjoyment.This research is funded by the Hamilton Research Studentship

Involving External Stakeholders in Project Courses

Problem: The involvement of external stakeholders in capstone projects and project courses is desirable due to its potential positive effects on the students. Capstone projects particularly profit from the inclusion of an industrial partner to make the project relevant and help students acquire professional skills. In addition, an increasing push towards education that is aligned with industry and incorporates industrial partners can be observed. However, the involvement of external stakeholders in teaching moments can create friction and could, in the worst case, lead to frustration of all involved parties. Contribution: We developed a model that allows analysing the involvement of external stakeholders in university courses both in a retrospective fashion, to gain insights from past course instances, and in a constructive fashion, to plan the involvement of external stakeholders. Key Concepts: The conceptual model and the accompanying guideline guide the teachers in their analysis of stakeholder involvement. The model is comprised of several activities (define, execute, and evaluate the collaboration). The guideline provides questions that the teachers should answer for each of these activities. In the constructive use, the model allows teachers to define an action plan based on an analysis of potential stakeholders and the pedagogical objectives. In the retrospective use, the model allows teachers to identify issues that appeared during the project and their underlying causes. Drawing from ideas of the reflective practitioner, the model contains an emphasis on reflection and interpretation of the observations made by the teacher and other groups involved in the courses. Key Lessons: Applying the model retrospectively to a total of eight courses shows that it is possible to reveal hitherto implicit risks and assumptions and to gain a better insight into the interaction...Comment: Abstract shortened since arxiv.org limits length of abstracts. See paper/pdf for full abstract. Paper is forthcoming, accepted August 2017. Arxiv version 2 corrects misspelled author nam

Understanding the Multidimensional and Dynamic Nature of Facial Expressions based on Indicators for Appraisal Components as Basis for Measuring Drivers’ Fear

Facial expressions are one of the commonly used implicit measurements for the in-vehicle affective computing. However, the time courses and the underlying mechanism of facial expressions so far have been barely focused on. According to the Component Process Model of emotions, facial expressions are the result of an individual’s appraisals, which are supposed to happen in sequence. Therefore, a multidimensional and dynamic analysis of drivers’ fear by using facial expression data could profit from a consideration of these appraisals. A driving simulator experiment with 37 participants was conducted, in which fear and relaxation were induced. It was found that the facial expression indicators of high novelty and low power appraisals were significantly activated after a fear event (high novelty: Z = 2.80, p < .01, r = 0.46; low power: Z = 2.43, p < .05, r = 0.50). Furthermore, after the fear event, the activation of high novelty occurred earlier than low power. These results suggest that multidimensional analysis of facial expression is suitable as an approach for the in-vehicle measurement of the drivers’ emotions. Furthermore, a dynamic analysis of drivers’ facial expressions considering of effects of appraisal components can add valuable information for the in-vehicle assessment of emotions

Designing Tactile Interfaces for Abstract Interpersonal Communication, Pedestrian Navigation and Motorcyclists Navigation

The tactile medium of communication with users is appropriate for displaying information in situations where auditory and visual mediums are saturated. There are situations where a subject's ability to receive information through either of these channels is severely restricted by the environment they are in or through any physical impairments that the subject may have. In this project, we have focused on two groups of users who need sustained visual and auditory focus in their task: Soldiers on the battle field and motorcyclists. Soldiers on the battle field use their visual and auditory capabilities to maintain awareness of their environment to guard themselves from enemy assault. One of the major challenges to coordination in a hazardous environment is maintaining communication between team members while mitigating cognitive load. Compromise in communication between team members may result in mistakes that can adversely affect the outcome of a mission. We have built two vibrotactile displays, Tactor I and Tactor II, each with nine actuators arranged in a three-by-three matrix with differing contact areas that can represent a total of 511 shapes. We used two dimensions of tactile medium, shapes and waveforms, to represent verb phrases and evaluated ability of users to perceive verb phrases the tactile code. We evaluated the effectiveness of communicating verb phrases while the users were performing two tasks simultaneously. The results showed that performing additional visual task did not affect the accuracy or the time taken to perceive tactile codes. Another challenge in coordinating Soldiers on a battle field is navigating them to respective assembly areas. We have developed HaptiGo, a lightweight haptic vest that provides pedestrians both navigational intelligence and obstacle detection capabilities. HaptiGo consists of optimally-placed vibro-tactile sensors that utilize natural and small form factor interaction cues, thus emulating the sensation of being passively guided towards the intended direction. We evaluated HaptiGo and found that it was able to successfully navigate users with timely alerts of incoming obstacles without increasing cognitive load, thereby increasing their environmental awareness. Additionally, we show that users are able to respond to directional information without training. The needs of motorcyclists are di erent from those of Soldiers. Motorcyclists' need to maintain visual and auditory situational awareness at all times is crucial since they are highly exposed on the road. Route guidance systems, such as the Garmin, have been well tested on automobilists, but remain much less safe for use by motorcyclists. Audio/visual routing systems decrease motorcyclists' situational awareness and vehicle control, and thus increase the chances of an accident. To enable motorcyclists to take advantage of route guidance while maintaining situational awareness, we created HaptiMoto, a wearable haptic route guidance system. HaptiMoto uses tactile signals to encode the distance and direction of approaching turns, thus avoiding interference with audio/visual awareness. Evaluations show that HaptiMoto is intuitive for motorcyclists, and a safer alternative to existing solutions