Improving Mobile MOOC Learning via Implicit Physiological Signal Sensing

Massive Open Online Courses (MOOCs) are becoming a promising solution for delivering high- quality education on a large scale at low cost in recent years. Despite the great potential, today’s MOOCs also suffer from challenges such as low student engagement, lack of personalization, and most importantly, lack of direct, immediate feedback channels from students to instructors. This dissertation explores the use of physiological signals implicitly collected via a "sensorless" approach as a rich feedback channel to understand, model, and improve learning in mobile MOOC contexts. I first demonstrate AttentiveLearner, a mobile MOOC system which captures learners' physiological signals implicitly during learning on unmodified mobile phones. AttentiveLearner uses on-lens finger gestures for video control and monitors learners’ photoplethysmography (PPG) signals based on the fingertip transparency change captured by the back camera. Through series of usability studies and follow-up analyses, I show that the tangible video control interface of AttentiveLearner is intuitive to use and easy to operate, and the PPG signals implicitly captured by AttentiveLearner can be used to infer both learners’ cognitive states (boredom and confusion levels) and divided attention (multitasking and external auditory distractions). Building on top of AttentiveLearner, I design, implement, and evaluate a novel intervention technology, Context and Cognitive State triggered Feed-Forward (C2F2), which infers and responds to learners’ boredom and disengagement events in real time via a combination of PPG-based cognitive state inference and learning topic importance monitoring. C2F2 proactively reminds a student of important upcoming content (feed-forward interventions) when disengagement is detected. A 48-participant user study shows that C2F2 on average improves learning gains by 20.2% compared with a non-interactive baseline system and is especially effective for bottom performers (improving their learning gains by 41.6%). Finally, to gain a holistic understanding of the dynamics of MOOC learning, I investigate the temporal dynamics of affective states of MOOC learners in a 22 participant study. Through both a quantitative analysis of the temporal transitions of affective states and a qualitative analysis of subjective feedback, I investigate differences between mobile MOOC learning and complex learning activities in terms of affect dynamics, and discuss pedagogical implications in detail

Computational Intelligence for the Micro Learning

The developments of the Web technology and the mobile devices have blurred the time and space boundaries of people’s daily activities, which enable people to work, entertain, and learn through the mobile device at almost anytime and anywhere. Together with the life-long learning requirement, such technology developments give birth to a new learning style, micro learning. Micro learning aims to effectively utilise learners’ fragmented spare time and carry out personalised learning activities. However, the massive volume of users and the online learning resources force the micro learning system deployed in the context of enormous and ubiquitous data. Hence, manually managing the online resources or user information by traditional methods are no longer feasible. How to utilise computational intelligence based solutions to automatically managing and process different types of massive information is the biggest research challenge for realising the micro learning service. As a result, to facilitate the micro learning service in the big data era efficiently, we need an intelligent system to manage the online learning resources and carry out different analysis tasks. To this end, an intelligent micro learning system is designed in this thesis. The design of this system is based on the service logic of the micro learning service. The micro learning system consists of three intelligent modules: learning material pre-processing module, learning resource delivery module and the intelligent assistant module. The pre-processing module interprets the content of the raw online learning resources and extracts key information from each resource. The pre-processing step makes the online resources ready to be used by other intelligent components of the system. The learning resources delivery module aims to recommend personalised learning resources to the target user base on his/her implicit and explicit user profiles. The goal of the intelligent assistant module is to provide some evaluation or assessment services (such as student dropout rate prediction and final grade prediction) to the educational resource providers or instructors. The educational resource providers can further refine or modify the learning materials based on these assessment results

From Seminar to Lecture to MOOC: Scripting and Orchestration at Scale

This dissertation investigates the design of large online courses from the pedagogical perspective of knowledge communities. Much of the learning sciences literature has concerned itself with groups of up to 20-30 students, but in universities, courses of several hundred to more than a thousand students are common. At the same time, new models for life-long and informal learning, such as Massive Open Online Courses, are emerging. Amidst this growing enthusiasm for innovation around technology and design in teaching, there is a need for theoretically grounded innovations and rigorous research around practical models that support new approaches to learning. One recent model, known as Knowledge Community and Inquiry (KCI), engages students in the co-construction of a community knowledge base, with a commonly held understanding of the collective nature of their learning, and then provides a sequence of scaffolded inquiry activities where students make use of the knowledge base as a resource. Inspired by this approach to designing courses, the research began with a redesign of an in-service teacher education course, which increased in size from 25 to 75 students. This redesign was carefully analyzed, and design principles extracted. The second step was the design of a Massive Open Online Course for several thousand in-service teachers on technology and inquiry, in collaboration with an affiliated secondary school. A number of innovative design ideas were necessary to accommodate the large number of users, the much larger diversity in terms of background, interest, and engagement among MOOC learners, and the opportunities provided by the platform. The resulting design encompasses a 6- week long curriculum script, and a number of overlapping micro-scripts supported by a custom- written platform that integrated with the EdX platform in a seamless manner. This thesis presents the course structure, including connection to disciplinary principles, its affordances for community and collaboration and its support of individual differentiated learning and collective epistemology. It offers design principles for scripting and orchestrating collective inquiry designs for MOOCS and higher education courses

Developing sustainable business models for institutions’ provision of open educational resources: Learning from OpenLearn users’ motivations and experiences

Universities across the globe have, for some time, been exploring the possibilities for achieving public benefit and generating business and visibility through releasing and sharing open educational resources (OER). Many have written about the need to develop sustainable and profitable business models around the production and release of OER. Downes (2006), for example, has questioned the financial sustainability of OER production at scale. Many of the proposed business models focus on OER’s value in generating revenue and detractors of OER have questioned whether they are in competition with formal education. This paper reports on a study intended to broaden the conversation about OER business models to consider the motivations and experiences of OER users as the basis for making a better informed decision about whether OER and formal learning are competitive or complementary with each other. The study focused on OpenLearn - the Open University’s (OU) web-based platform for OER, which hosts hundreds of online courses and videos and is accessed by over 3,000,000 users a year. A large scale survey and follow-up interviews with OpenLearn users worldwide revealed that university provided OER can offer learners a bridge to formal education, allowing them to try out a subject before registering on a formal course and to build confidence in their abilities as learners. In addition, it was found that using OER during formal paid-for study can improve learners’ performance and self-reliance, leading to increased retention and satisfaction with the learning experience

Open educational resources for all? Comparing user motivations and characteristics across The Open University’s iTunes U channel and OpenLearn platform.

With the rise in access to mobile multimedia devices, educational institutions have exploited the iTunes U platform as an additional channel to provide free educational resources with the aim of profile-raising and breaking down barriers to education. For those prepared to invest in content preparation, it is possible to produce interactive, portable material that can be made available globally. Commentators have questioned both the financial implications for platform-specific content production, and the availability of devices for learners to access it (Osborne, 2012). The Open University (OU) makes its free educational resources available on iTunes U and via its web-based open educational resources (OER) platform, OpenLearn. The OU’s OER on iTunes U reached the 60 million download mark in 2013; its OpenLearn platform boasts 27 million unique visitors since 2006. This paper reports the results of a large-scale study of users of the OU’s iTunes U channel and OpenLearn platform. A survey of several thousand users revealed key differences in demographics between those accessing OER via the web and via iTunes U. In addition, the data allowed comparison between three groups: formal learners, informal learners and educators. The study raises questions about whether university-provided OER meet the needs of users and makes recommendations for how content can be modified to suit their needs. As the publishing of OER becomes core to business, we reflect on reasons why understanding users’ motivations and demographics is vital, allowing for needs-led resource provision and content that is adapted to best achieve learner satisfaction, and to deliver institutions’ social mission

Improving and Scaling Mobile Learning via Emotion and Cognitive-state Aware Interfaces

Massive Open Online Courses (MOOCs) provide high-quality learning materials at low cost to millions of learners. Current MOOC designs, however, have minimal learner-instructor communication channels. This limitation restricts MOOCs from addressing major challenges: low retention rates, frequent distractions, and little personalization in instruction. Previous work enriched learner-instructor communication with physiological signals but was not scalable because of the additional hardware requirement. Large MOOC providers, such as Coursera, have released mobile apps providing more flexibility with “on-the-go” learning environments. This thesis reports an iterative process for the design of mobile intelligent interfaces that can run on unmodified smartphones, implicitly sense multiple modalities from learners, infer learner emotions and cognitive states, and intervene to provide gains in learning. The first part of this research explores the usage of photoplethysmogram (PPG) signals collected implicitly on the back-camera of unmodified smartphones. I explore different deep neural networks, DeepHeart, to improve the accuracy (+2.2%) and robustness of heart rate sensing from noisy PPG signals. The second project, AttentiveLearner, infers mind-wandering events via the collected PPG signals at a performance comparable to systems relying on dedicated physiological sensors (Kappa = 0.22). By leveraging the fine-grained cognitive states, the third project, AttentiveReview, achieves significant (+17.4%) learning gains by providing personalized interventions based on learners’ perceived difficulty. The latter part of this research adds real-time facial analysis from the front camera in addition to the PPG sensing from the back camera. AttentiveLearner2 achieves more robust emotion inference (average accuracy = 84.4%) in mobile MOOC learning. According to a longitudinal study with 28 subjects for three weeks, AttentiveReview2, with the multimodal sensing component, improves learning gain by 28.0% with high usability ratings (average System Usability Scale = 80.5). Finally, I show that technologies in this dissertation not only benefit MOOC learning, but also other emerging areas such as computational advertising and behavior targeting. AttentiveVideo, building on top of the sensing architecture in AttentiveLearner2, quantifies emotional responses to mobile video advertisements. In a 24-participant study, AttentiveVideo achieved good accuracy on a wide range of emotional measures (best accuracy = 82.6% across 9 measures)

Instructional Message Design: Theory, Research, and Practice (Volume 2)

Message design is all around us, from the presentations we see in meetings and classes, to the instructions that come with our latest tech gadgets, to multi-million-dollar training simulations. In short, instructional message design is the real-world application of instructional and learning theories to design the tools and technologies used to communicate and effectively convey information. This field of study pulls from many applied sciences including cognitive psychology, industrial design, graphic design, instructional design, information technology, and human performance technology to name just a few. In this book we visit several foundational theories that guide our research, look at different real-world applications, and begin to discuss directions for future best practice. For instance, cognitive load and multimedia learning theories provide best practice, virtual reality and simulations are only a few of the multitude of applications. Special needs learners and designing for online, e-learning, and web conferencing are only some of many applied areas where effective message design can improve outcomes. Studying effective instructional message design tools and techniques has and will continue to be a critical aspect of the overall instructional design process. Hopefully, this book will serve as an introduction to these topics and inspire your curiosity to explore further!https://digitalcommons.odu.edu/distancelearning_books/1003/thumbnail.jp

Instructional Message Design: Theory, Research, and Practice (Volume 2)

Message design is all around us, from the presentations we see in meetings and classes, to the instructions that come with our latest tech gadgets, to multi-million-dollar training simulations. In short, instructional message design is the real-world application of instructional and learning theories to design the tools and technologies used to communicate and effectively convey information. This field of study pulls from many applied sciences including cognitive psychology, industrial design, graphic design, instructional design, information technology, and human performance technology to name just a few. In this book we will visit several foundational theories that guide our research, look at different real-world applications, and begin to discuss directions for future best practice. For instance, cognitive load and multimedia learning theories provide best practice, virtual reality and simulations are only a few of the multitude of applications. Special needs learners and designing for online, e-learning, and web conferencing are only some of many applied areas where effective message design can improve outcomes. Studying effective instructional message design tools and techniques has and will continue to be a critical aspect of the overall instructional design process. Hopefully, this book will serve as an introduction to these topics and inspire your curiosity to explore further

Scalable Teaching and Learning via Intelligent User Interfaces

The increasing demand for higher education and the educational budget cuts lead to large class sizes. Learning at scale is also the norm in Massive Open Online Courses (MOOCs). While it seems cost-effective, the massive scale of class challenges the adoption of proven pedagogical approaches and practices that work well in small classes, especially those that emphasize interactivity, active learning, and personalized learning. As a result, the standard teaching approach in today’s large classes is still lectured-based and teacher-centric, with limited active learning activities, and with relatively low teaching and learning effectiveness. This dissertation explores the usage of Intelligent User Interfaces (IUIs) to facilitate the efficient and effective adoption of the tried-and-true pedagogies at scale. The first system is MindMiner, an instructor-side data exploration and visualization system for peer review understanding. MindMiner helps instructors externalize and quantify their subjective domain knowledge, interactively make sense of student peer review data, and improve data exploration efficiency via distance metric learning. MindMiner also helps instructors generate customized feedback to students at scale. We then present BayesHeart, a probabilistic approach for implicit heart rate monitoring on smartphones. When integrated with MOOC mobile clients, BayesHeart can capture learners’ heart rates implicitly when they watch videos. Such information is the foundation of learner attention/affect modeling, which enables a ‘sensorless’ and scalable feedback channel from students to instructors. We then present CourseMIRROR, an intelligent mobile system integrated with Natural Language Processing (NLP) techniques that enables scalable reflection prompts in large classrooms. CourseMIRROR 1) automatically reminds and collects students’ in-situ written reflections after each lecture; 2) continuously monitors the quality of a student’s reflection at composition time and generates helpful feedback to scaffold reflection writing; 3) summarizes the reflections and presents the most significant ones to both instructors and students. Last, we present ToneWars, an educational game connecting Chinese as a Second Language (CSL) learners with native speakers via collaborative mobile gameplay. We present a scalable approach to enable authentic competition and skill comparison with native speakers by modeling their interaction patterns and language skills asynchronously. We also prove the effectiveness of such modeling in a longitudinal study