Towards Asymmetric Information for the G2B Inter-Organizational Networks

With the emergence of innovative (networked) organization forms such as enhanced supply chain collaboration and modern forms of public-private partnerships (PPP), effective and efficient collaboration among network participants becomes crucial but often difficult to achieve. One of the leading factors&#; which cause such defective collaboration is the asymmetric information issue among the network participants. Two identifiable problems resulted by the asymmetric information are the moral hazard and adverse selection problems. Former studies mainly positioned asymmetric information problems within the context of traditional business environment; in this paper we suggest that similar problems may also occur in the Government to Business (G2B) context. We discuss these issues via a collaborative pilot case study (hereafter, Beer Living Lab) between the Dutch Tax and Customs Administration (DutchTCA) and a Dutch beer company (Beer Co.). The paper reveals that both moral hazard and adverse selection problems may occur during the G2B interactions and tamper the relationships between the two. In addressing these problems, we propose an advanced information technology (IT) solution, drawing upon an effective and efficient information sharing schema that can on the one hand minimize the moral hazard by enhancing supply chain management for the business and on the other hand preventing tax fraud for the government. Further we argue that the application of the advanced IT may serve as a strong signaling and screening tool for overcoming the adverse selection problem during the PPP forming and result in a win-win situation. The insights learned should benefit those involved in various inter-organizational business networks, partnership as well as supply chain management settings

Breaking the ice between government and business: from IT-enabled control procedure redesign to trusted relationship building

Tan, Y.H. [Promotor]Butter, F.A.G. den [Promotor

MAKE-OR-BUY THEORIES: WHERE DO WE STAND?

The aim of this paper is to discuss the state-of-the art and the directions for research on the make-orbuy problem. After thirty years of research efforts, we now have numerous contributions explaining different aspects of the nature and existence of the firm. The search for a unified theory, however, still remains, at a theoretical level, a challenge. The task is not easy, perhaps because the theory of the firm develops along two different strands, one analyzing the factors influencing the boundaries, and the other one relating to the internal structure; or because, even inside the same research strand, it is not really easy to grasp the similarities and differences between contributions that have followed one another in rapid succession over the last few years. This paper examines the theories concerning the make-or-buy problem, focusing on recent contributions that have tried to develop a unified framework and emphasizes the role of incomplete contracts as a common and significant trait of the theories discussed

Consumer Online Dispute Resolution (ODR) – A Mechanism for Innovative E-governance in EU

Online Dispute Resolution (ODR) could be the first important step towards adjusting the public Administration to the requirements of the digital era by introducing new e-disputes. In this context, this article examines the significance of the emergence of consumer ODR systems in EU as a new mechanism for resolving disputes, online ones included. It takes a theoretical research approach to evaluate the nature and scope of ODR development in the emerging field of e-governance and combine it with a comparative data analysis to identify the core positive and negative challenges in the use of ODR. Some EU member states have already adopted ODR as a tool for digital e-government and others are still in the period of its implementation. ODR has already proved effective resolution for at least some disputes (e.g. cross-border disputes), but unfortunately has not yet reached its full potential. The lack of relevant ODR case law is another issue that contributes to only gradual usage of ODR systems and their efficiency. Key findings are formulated as a list of challenges that EU has to face for efficient use of ODR and it as an important part within innovative European e-governance in the future

CURRENT TRENDS IN THE KNOWLEDGE ECONOMY

In this paper we discuss various aspects of the current economy known as the knowledge economy. Also we will review two indicators of this new economy, because these indicators presents a general plan on access, use and degree of diffusion of knowledge. Then, based on these indicators and taking into account other aspects, we outline the structure relations between "new economy" and "digital economy". Finally we present the main types of business existing in the digital economy

IS standards in designing business-to-government collaborations.

IS STANDARDS IN DESIGNING BUSINESS-TO-GOVERNMENT COLLABORATIONS. Elaborating the impact of standards on inter-organizational collaborations, inter-organizational studies demonstrated a standard’s positive impact on the collaboration between governmental and business partners. How and under which conditions information systems (IS) standards contribute to the effectiveness of business-to-government (B2G) collaborations in customs management is the topic of this thesis. Chapter 2 provides the theoretical and methodological background of the thesis. It illustrates how standards research emerged under institutional conditions such as actor types, linkages and social structures. With the case study in Chapter 3, the thesis introduces a reference framework that gathers different aspects in three pre-selected international business-to-government collaborations. Describing the cases that are subject to the export from EU to non-EU countries a diagnosis of B2G collaborations and relevant elements for the design of the artifact is conducted. A diagnosis of related work in the field of B2G collaborations is provided in Chapter 4. The assessment of collaboration forms revealed necessary constructs of a procedure model and institutional steps necessary to form B2G collaboration as such. Chapter 5 distils related work of IS standards research. In Chapters 6 and 7 considerations from the previous chapters lead to the core part of the thesis, the design and build of a procedure model to institutionalize B2G collaborations, the B2G Procedure Model (B2GPM). The results from the first round of design, the building blocks for B2G collaborations, are subject to Chapter 6. They conclude in a set of design principles of the B2GPM that are being introduced in the chapter. Chapter 7 covers the second round of design by refining the elements of B2G collaboration and the design principles. It continues with the design of the B2GPM. The composition, description, and documentation of the procedure model are the core part of this chapter. Chapter 8 is dedicated to the question of required organizational adoption to deploy the B2GPM. The model is seen as a procedural innovation by which B2G collaboration in customs management can be further improved. The applicability of the B2GPM is based on a series of evaluation cycles and results in the provision of influencing factors of organizational adoption.

An information systems security framework for the e-Government Programme of Jordan

Any e-government programme provides e-services as one of the most important means by which the interaction between citizens, businesses and governments takes place. This has brought great opportunities but also raises serious cybersecurity challenges. Critical information assets are facing various potential security risks and threats. Information systems security is necessary to mitigate those risks and threats that are faced by the e-government programme and to safeguard the confidentiality, integrity and availability of the available e-services. In light of the above, the aim of this study is to examine how information security is managed and approached within e-government programmes and the case study of the Ministry of ICT in Jordan informs that aim. The study deconstructs information security through the Technical/Formal/Informal (TFI) framework and enriches that framework by customising it for e-government, expanding it also to include citizens’ online trust. To achieve this aim, a qualitative investigation of the Jordanian e-government programme was conducted by following the research design of a case study in the interpretivist tradition. Furthermore, a survey was used as a complementary phase to examine citizens’ perspectives on e-government security. By combining, analysing and reflecting on the empirical data, a consolidated information security framework was developed for different security aspects, based on the TFI model (technical, formal and informal). The dissertation contributes to the knowledge domain at the intersection of e-government and cybersecurity both practically and theoretically, focusing on technical aspects and non-technical aspects as well. The proposed framework provides an overview of the TFI-categorised elements that can help governments reflect on and manage the security challenges of their corresponding e-government programmes

インドネシアにおける汚職防止強化に向けた電子政府の発展

早大学位記番号:新7610早稲田大