Rationale in Development Chat Messages: An Exploratory Study

Chat messages of development teams play an increasingly significant role in software development, having replaced emails in some cases. Chat messages contain information about discussed issues, considered alternatives and argumentation leading to the decisions made during software development. These elements, defined as rationale, are invaluable during software evolution for documenting and reusing development knowledge. Rationale is also essential for coping with changes and for effective maintenance of the software system. However, exploiting the rationale hidden in the chat messages is challenging due to the high volume of unstructured messages covering a wide range of topics. This work presents the results of an exploratory study examining the frequency of rationale in chat messages, the completeness of the available rationale and the potential of automatic techniques for rationale extraction. For this purpose, we apply content analysis and machine learning techniques on more than 8,700 chat messages from three software development projects. Our results show that chat messages are a rich source of rationale and that machine learning is a promising technique for detecting rationale and identifying different rationale elements.Comment: 11 pages, 6 figures. The 14th International Conference on Mining Software Repositories (MSR'17

Graph-based Features for Automatic Online Abuse Detection

While online communities have become increasingly important over the years, the moderation of user-generated content is still performed mostly manually. Automating this task is an important step in reducing the financial cost associated with moderation, but the majority of automated approaches strictly based on message content are highly vulnerable to intentional obfuscation. In this paper, we discuss methods for extracting conversational networks based on raw multi-participant chat logs, and we study the contribution of graph features to a classification system that aims to determine if a given message is abusive. The conversational graph-based system yields unexpectedly high performance , with results comparable to those previously obtained with a content-based approach

Time Aware Knowledge Extraction for Microblog Summarization on Twitter

Microblogging services like Twitter and Facebook collect millions of user generated content every moment about trending news, occurring events, and so on. Nevertheless, it is really a nightmare to find information of interest through the huge amount of available posts that are often noise and redundant. In general, social media analytics services have caught increasing attention from both side research and industry. Specifically, the dynamic context of microblogging requires to manage not only meaning of information but also the evolution of knowledge over the timeline. This work defines Time Aware Knowledge Extraction (briefly TAKE) methodology that relies on temporal extension of Fuzzy Formal Concept Analysis. In particular, a microblog summarization algorithm has been defined filtering the concepts organized by TAKE in a time-dependent hierarchy. The algorithm addresses topic-based summarization on Twitter. Besides considering the timing of the concepts, another distinguish feature of the proposed microblog summarization framework is the possibility to have more or less detailed summary, according to the user's needs, with good levels of quality and completeness as highlighted in the experimental results.Comment: 33 pages, 10 figure

Impact Of Content Features For Automatic Online Abuse Detection

Online communities have gained considerable importance in recent years due to the increasing number of people connected to the Internet. Moderating user content in online communities is mainly performed manually, and reducing the workload through automatic methods is of great financial interest for community maintainers. Often, the industry uses basic approaches such as bad words filtering and regular expression matching to assist the moderators. In this article, we consider the task of automatically determining if a message is abusive. This task is complex since messages are written in a non-standardized way, including spelling errors, abbreviations, community-specific codes... First, we evaluate the system that we propose using standard features of online messages. Then, we evaluate the impact of the addition of pre-processing strategies, as well as original specific features developed for the community of an online in-browser strategy game. We finally propose to analyze the usefulness of this wide range of features using feature selection. This work can lead to two possible applications: 1) automatically flag potentially abusive messages to draw the moderator's attention on a narrow subset of messages ; and 2) fully automate the moderation process by deciding whether a message is abusive without any human intervention

Interactive searching and browsing of video archives: using text and using image matching

Over the last number of decades much research work has been done in the general area of video and audio analysis. Initially the applications driving this included capturing video in digital form and then being able to store, transmit and render it, which involved a large effort to develop compression and encoding standards. The technology needed to do all this is now easily available and cheap, with applications of digital video processing now commonplace, ranging from CCTV (Closed Circuit TV) for security, to home capture of broadcast TV on home DVRs for personal viewing. One consequence of the development in technology for creating, storing and distributing digital video is that there has been a huge increase in the volume of digital video, and this in turn has created a need for techniques to allow effective management of this video, and by that we mean content management. In the BBC, for example, the archives department receives approximately 500,000 queries per year and has over 350,000 hours of content in its library. Having huge archives of video information is hardly any benefit if we have no effective means of being able to locate video clips which are of relevance to whatever our information needs may be. In this chapter we report our work on developing two specific retrieval and browsing tools for digital video information. Both of these are based on an analysis of the captured video for the purpose of automatically structuring into shots or higher level semantic units like TV news stories. Some also include analysis of the video for the automatic detection of features such as the presence or absence of faces. Both include some elements of searching, where a user specifies a query or information need, and browsing, where a user is allowed to browse through sets of retrieved video shots. We support the presentation of these tools with illustrations of actual video retrieval systems developed and working on hundreds of hours of video content