Dynamic Healthcare Connectivity and Collaboration with Multi-Agent Systems

With the growth of international healthcare operations, methods to improve connectivity are sought, along with a reduction in major barriers of electronic connectivity between global trading partners. To address these barriers, a conceptual agent-based framework following a proposed methodology for the analysis and design stages is developed to allow for improved ease of connectivity and interpretability between international trading partners. This framework is comprised of agents and is applied to connectivity between healthcare entities such as payers and providers. While many healthcare entities exchange information electronically, few do so without some form of manual intervention. Information systems may be engaged to further enhance the healthcare industry. Given the increases in costs and international presence, it is vital to make use of electronic systems that improve overall quality and cost of healthcare

BUSINESS REPUTATION SYSTEMS BASED ON BLOCKCHAIN TECHNOLOGY—A RISKY ADVANCE

Reputation is indispensable for online business since it supports customers in their buying decisions and allows sellers to justify premium prices. While IS research has investigated reputation systems mainly as review systems on online platforms for business-to-consumer (B2C) transactions, no proper solutions have been developed for business-to-business (B2B) transactions yet. We use blockchain technology to propose a new class of reputation systems that apply ratings as voluntary bonus payments: Before a transaction is performed, customers commit to pay a bonus that is granted if a service provider has performed a service properly. As opposed to rival reputation systems that build on cumulated ratings or reviews, our system enables monetized reputation mechanisms that are inextricably linked with online transactions. We expect this system class to provide more trustworthy ratings, which might reduce agency costs and serve quality providers to establish a reputation towards new customers, building on second-order trust

Pandoras Box: Does Electronic Commerce Increase the Optimal Amount of Fraud?

Close business relationships are important in the food industry. However, the introduction of electronic commerce has emerged as a fundamental challenge to these relationships. In particular, retailers who start procuring private label food products in electronic auctions risk the termination of the relationships with their suppliers thus losing the value derived from these relationships. Instead, they move their focal interest towards single, unrelated transactions. The authors argue that this development increases the optimal amount of fraud in electronic commerce. In this context, they analyze the occurrence of opportunism.Relationships, information asymmetry, auctions, opportunism, economics of information, Marketing,

A Descriptive Content Analysis of Trust-Building Measures in B2B Electronic Marketplaces

Because business-to-business (B2B) electronic marketplaces (e-marketplaces) facilitate transactions between buyers and sellers, they strive to foster a trustworthy trading environment with a variety of trust-building measures. However, little research has been undertaken to explore trust-building measures used in B2B e-marketplaces, or to determine to what extent these measures are applied in B2B e-marketplaces and how they are applied. Based on reviews of the scholarly, trade, and professional literature on trust in electronic commerce, we identified 11 trust-building measures used to create trust in B2B e-marketplaces. Zucker\u27s trust production theory [1986] was applied to understand how these trust-building measures will enhance participants\u27 trust in buyers and sellers in B2B e-marketplaces or in B2B e-marketplace providers. A descriptive content analysis of 100 B2B e-marketplaces was conducted to survey the current usage of the 11 trust-building measures. Many of the trust-building measures were found to be widely used in the B2B e-marketplaces. However, although they were proven to be effective in building trust-related beliefs in online business environments, several institutional-based trust-building measures, such as escrow services, insurance and third-party assurance seals, are not widely used in B2B e-marketplaces

A Blockchain-based Decentralized Electronic Marketplace for Computing Resources

AbstractWe propose a framework for building a decentralized electronic marketplace for computing resources. The idea is that anyone with spare capacities can offer them on this marketplace, opening up the cloud computing market to smaller players, thus creating a more competitive environment compared to today's market consisting of a few large providers. Trust is a crucial component in making an anonymized decentralized marketplace a reality. We develop protocols that enable participants to interact with each other in a fair way and show how these protocols can be implemented using smart contracts and blockchains. We discuss and evaluate our framework not only from a technical point of view, but also look at the wider context in terms of fair interactions and legal implications

Trust me, I’m an Intermediary! Exploring Data Intermediation Services

Data ecosystems receive considerable attention in academia and practice, as indicated by a steadily growing body of research and large-scale (industry-driven) research projects. They can leverage so-called data intermediaries, which are mediating parties that facilitate data sharing between a data provider and a data consumer. Research has uncovered many types of data intermediaries, such as data marketplaces or data trusts. However, what is missing is a ‘big picture’ of data intermediaries and the functions they fulfill. We tackle this issue by extracting data intermediation services decoupled from specific instances to give a comprehensive overview of how they work. To achieve this, we report on a systematic literature review, contributing data intermediation services