Sentiment analysis and real-time microblog search

This thesis sets out to examine the role played by sentiment in real-time microblog search. The recent prominence of the real-time web is proving both challenging and disruptive for a number of areas of research, notably information retrieval and web data mining. User-generated content on the real-time web is perhaps best epitomised by content on microblogging platforms, such as Twitter. Given the substantial quantity of microblog posts that may be relevant to a user query at a given point in time, automated methods are required to enable users to sift through this information. As an area of research reaching maturity, sentiment analysis offers a promising direction for modelling the text content in microblog streams. In this thesis we review the real-time web as a new area of focus for sentiment analysis, with a specific focus on microblogging. We propose a system and method for evaluating the effect of sentiment on perceived search quality in real-time microblog search scenarios. Initially we provide an evaluation of sentiment analysis using supervised learning for classi- fying the short, informal content in microblog posts. We then evaluate our sentiment-based filtering system for microblog search in a user study with simulated real-time scenarios. Lastly, we conduct real-time user studies for the live broadcast of the popular television programme, the X Factor, and for the Leaders Debate during the Irish General Election. We find that we are able to satisfactorily classify positive, negative and neutral sentiment in microblog posts. We also find a significant role played by sentiment in many microblog search scenarios, observing some detrimental effects in filtering out certain sentiment types. We make a series of observations regarding associations between document-level sentiment and user feedback, including associations with user profile attributes, and users’ prior topic sentiment

An evaluation of the role of sentiment in second screen microblog search tasks

The recent prominence of the real-time web is proving both challenging and disruptive for information retrieval and web data mining research. User-generated content on the real-time web is perhaps best epitomised by content on microblogging platforms, such as Twitter. Given the substantial quantity of microblog posts that may be relevant to a user's query at a point in time, automated methods are required to sift through this information. Sentiment analysis offers a promising direction for modelling microblog content. We build and evaluate a sentiment-based filtering system using real-time user studies. We find a significant role played by sentiment in the search scenarios, observing detrimental effects in filtering out certain sentiment types. We make a series of observations regarding associations between document-level sentiment and user feedback, including associations with user profile attributes, and users' prior topic sentiment

On the Impact of Entity Linking in Microblog Real-Time Filtering

Microblogging is a model of content sharing in which the temporal locality of posts with respect to important events, either of foreseeable or unforeseeable nature, makes applica- tions of real-time filtering of great practical interest. We propose the use of Entity Linking (EL) in order to improve the retrieval effectiveness, by enriching the representation of microblog posts and filtering queries. EL is the process of recognizing in an unstructured text the mention of relevant entities described in a knowledge base. EL of short pieces of text is a difficult task, but it is also a scenario in which the information EL adds to the text can have a substantial impact on the retrieval process. We implement a start-of-the-art filtering method, based on the best systems from the TREC Microblog track realtime adhoc retrieval and filtering tasks , and extend it with a Wikipedia-based EL method. Results show that the use of EL significantly improves over non-EL based versions of the filtering methods.Comment: 6 pages, 1 figure, 1 table. SAC 2015, Salamanca, Spain - April 13 - 17, 201

Using WordNet for query expansion: ADAPT @ FIRE 2016 microblog track

User-generated content on social websites such as Twitter is known to be an important source of real-time information on significant events as they occur, for example natural disasters. Our participation in the FIRE 2016 Microblog track, seeks to exploit WordNet as an external resource for synonym-based query expansion to support improved matching between search topics and the target Tweet collection. The results of our participation in this task show that this is an effective method for use with a standard BM25 based information retrieval system for this task

A Vertical PRF Architecture for Microblog Search

In microblog retrieval, query expansion can be essential to obtain good search results due to the short size of queries and posts. Since information in microblogs is highly dynamic, an up-to-date index coupled with pseudo-relevance feedback (PRF) with an external corpus has a higher chance of retrieving more relevant documents and improving ranking. In this paper, we focus on the research question:how can we reduce the query expansion computational cost while maintaining the same retrieval precision as standard PRF? Therefore, we propose to accelerate the query expansion step of pseudo-relevance feedback. The hypothesis is that using an expansion corpus organized into verticals for expanding the query, will lead to a more efficient query expansion process and improved retrieval effectiveness. Thus, the proposed query expansion method uses a distributed search architecture and resource selection algorithms to provide an efficient query expansion process. Experiments on the TREC Microblog datasets show that the proposed approach can match or outperform standard PRF in MAP and NDCG@30, with a computational cost that is three orders of magnitude lower.Comment: To appear in ICTIR 201

Knowledge-based Query Expansion in Real-Time Microblog Search

Since the length of microblog texts, such as tweets, is strictly limited to 140 characters, traditional Information Retrieval techniques suffer from the vocabulary mismatch problem severely and cannot yield good performance in the context of microblogosphere. To address this critical challenge, in this paper, we propose a new language modeling approach for microblog retrieval by inferring various types of context information. In particular, we expand the query using knowledge terms derived from Freebase so that the expanded one can better reflect users' search intent. Besides, in order to further satisfy users' real-time information need, we incorporate temporal evidences into the expansion method, which can boost recent tweets in the retrieval results with respect to a given topic. Experimental results on two official TREC Twitter corpora demonstrate the significant superiority of our approach over baseline methods.Comment: 9 pages, 9 figure

EveTAR: Building a Large-Scale Multi-Task Test Collection over Arabic Tweets

This article introduces a new language-independent approach for creating a large-scale high-quality test collection of tweets that supports multiple information retrieval (IR) tasks without running a shared-task campaign. The adopted approach (demonstrated over Arabic tweets) designs the collection around significant (i.e., popular) events, which enables the development of topics that represent frequent information needs of Twitter users for which rich content exists. That inherently facilitates the support of multiple tasks that generally revolve around events, namely event detection, ad-hoc search, timeline generation, and real-time summarization. The key highlights of the approach include diversifying the judgment pool via interactive search and multiple manually-crafted queries per topic, collecting high-quality annotations via crowd-workers for relevancy and in-house annotators for novelty, filtering out low-agreement topics and inaccessible tweets, and providing multiple subsets of the collection for better availability. Applying our methodology on Arabic tweets resulted in EveTAR , the first freely-available tweet test collection for multiple IR tasks. EveTAR includes a crawl of 355M Arabic tweets and covers 50 significant events for which about 62K tweets were judged with substantial average inter-annotator agreement (Kappa value of 0.71). We demonstrate the usability of EveTAR by evaluating existing algorithms in the respective tasks. Results indicate that the new collection can support reliable ranking of IR systems that is comparable to similar TREC collections, while providing strong baseline results for future studies over Arabic tweets

Generating ordered list of Recommended Items: a Hybrid Recommender System of Microblog

Precise recommendation of followers helps in improving the user experience and maintaining the prosperity of twitter and microblog platforms. In this paper, we design a hybrid recommender system of microblog as a solution of KDD Cup 2012, track 1 task, which requires predicting users a user might follow in Tencent Microblog. We describe the background of the problem and present the algorithm consisting of keyword analysis, user taxonomy, (potential)interests extraction and item recommendation. Experimental result shows the high performance of our algorithm. Some possible improvements are discussed, which leads to further study.Comment: 7 page