Quality Versus Quantity: E-Mail-Centric Task Management and Its Relation With Overload

It is widely acknowledged that many professionals suffer from “e-mail overload.” This articlepresents findings fromin-depth fieldwork that examined thisphenome-non, uncovering six key challenges of task management in e-mail. Analysis of quali-tativeandquantitativedata suggests that it is not simply thequantitybut also thecol

A generic framework for process execution and secure multi-party transaction authorization

Process execution engines are not only an integral part of workflow and business process management systems but are increasingly used to build process-driven applications. In other words, they are potentially used in all kinds of software across all application domains. However, contemporary process engines and workflow systems are unsuitable for use in such diverse application scenarios for several reasons. The main shortcomings can be observed in the areas of interoperability, versatility, and programmability. Therefore, this thesis makes a step away from domain specific, monolithic workflow engines towards generic and versatile process runtime frameworks, which enable integration of process technology into all kinds of software. To achieve this, the idea and corresponding architecture of a generic and embeddable process virtual machine (ePVM), which supports defining process flows along the theoretical foundation of communicating extended finite state machines, are presented. The architecture focuses on the core process functionality such as control flow and state management, monitoring, persistence, and communication, while using JavaScript as a process definition language. This approach leads to a very generic yet easily programmable process framework. A fully functional prototype implementation of the proposed framework is provided along with multiple example applications. Despite the fact that business processes are increasingly automated and controlled by information systems, humans are still involved, directly or indirectly, in many of them. Thus, for process flows involving sensitive transactions, a highly secure authorization scheme supporting asynchronous multi-party transaction authorization must be available within process management systems. Therefore, along with the ePVM framework, this thesis presents a novel approach for secure remote multi-party transaction authentication - the zone trusted information channel (ZTIC). The ZTIC approach uniquely combines multiple desirable properties such as the highest level of security, ease-of-use, mobility, remote administration, and smooth integration with existing infrastructures into one device and method. Extensively evaluating both, the ePVM framework and the ZTIC, this thesis shows that ePVM in combination with the ZTIC approach represents a unique and very powerful framework for building workflow systems and process-driven applications including support for secure multi-party transaction authorization

Understanding Federation: An Analytical Framework for the Interoperability of Social Networking Sites

Although social networking has become a remarkable feature in the Web, full interoperability has not arrived. This work explores the main 5 paradigms of interoperability across social networking sites, corresponding to the layers in which we an find interoperability. Building on those, a novel analytical framework for SNS interoperability is introduced. Seven representative interoperability SNS technologies are compared using the proposed framework. The analysis exposes an overwhelming disparity and fragmentation in the solutions for tackling the same problems. Although there are a few solutions where consensus is reached and are widely adopted (e.g. in object IDs), there are multiple central issues that are still far from being widely standarized (e.g. in profile representation). In addition, several areas have been identified where there is clear room for improvement, such as privacy controls or data synchronization

A comparison of software platforms for Wireless Sensor Networks: MANTIS, TinyOS and ZigBee

Wireless sensor networks are characterized by very tight code size and power constraints, and by a lack of well-established standard software development platforms such as Posix. In this paper, we present a comparative study between a few fairly different such platforms, namely MANTIS, TinyOS and ZigBee, when considering them from the application developer's perspective, i.e. by focusing mostly on functional aspects, rather than on performance or code size. In other words, we compare both the tasking model used by these platforms and the API libraries they offer. Sensor network applications are basically event based, so most of the software platforms are also built on considering event handling mechanism, however some use a more traditional thread based model. In this paper, we consider implementations of a simple generic application in MAN- TIS, TinyOS and the Ember ZigBee development framework, with the goal of depicting major differences between these platforms, and suggesting a programming style aimed at maximizing portability between them

Enterprise Adoption Oriented Cloud Computing Performance Optimization

Cloud computing in the Enterprise has emerged as a new paradigm that brings both business opportunities and software engineering challenges. In Cloud computing, business participants such as service providers, enterprise solutions, and marketplace applications are required to adopt a Cloud architecture engineered for security and performance. One of the major hurdles of formal adoption of Cloud solutions in the enterprise is performance. Enterprise applications (e.g., SAP, SharePoint, Yammer, Lync Server, and Exchange Server) require a mechanism to predict and manage performance expectations in a secure way. This research addresses two areas of performance challenges: Capacity planning to ensure resources are provisioned in a way that meets requirements while minimizing total cost of ownership; and optimization to authentication protocols that enable enterprise applications to authenticate among each other and meet the performance requirements for enterprise servers, including third party marketplace applications. For the first set of optimizations, the theory was formulated using a stochastic process where multiple experiments were monitored and data collected over time. The results were then validated using a real-life enterprise product called Lync Server. The second set of optimizations was achieved by introducing provisioning steps to pre-establish trust among enterprise applications servers, the associated authorisation server, and the clients interested in access to protected resources. In this architecture, trust is provisioned and synchronized as a pre-requisite step 3 to authentication among all communicating entities in the authentication protocol and referral tokens are used to establish trust federation for marketplace applications across organizations. Various case studies and validation on commercially available products were used throughout the research to illustrate the concepts. Such performance optimizations have proved to help enterprise organizations meet their scalability requirements. Some of the work produced has been adopted by Microsoft and made available as a downloadable tool that was used by customers around the globe assisting them with Cloud adoption

SEGSys: A mapping system for segmentation analysis in energy

Customer segmentation analysis can give valuable insights into the energy efficiency of residential buildings. This paper presents a mapping system, SEGSys that enables segmentation analysis at the individual and the neighborhood levels. SEGSys supports the online and offline classification of customers based on their daily consumption patterns and consumption intensity. It also supports the segmentation analysis according to the social characteristics of customers of individual households or neighborhoods, as well as spatial geometries. SEGSys uses a three-layer architecture to model the segmentation system, including the data layer, the service layer, and the presentation layer. The data layer models data into a star schema within a data warehouse, the service layer provides data service through a RESTful interface, and the presentation layer interacts with users through a visual map. This paper showcases the system on the segmentation analysis using an electricity consumption data set and validates the effectiveness of the system

RESTful Service Composition

The Service-Oriented Architecture (SOA) has become one of the most popular approaches to building large-scale network applications. The web service technologies are de facto the default implementation for SOA. Simple Object Access Protocol (SOAP) is the key and fundamental technology of web services. Service composition is a way to deliver complex services based on existing partner services. Service orchestration with the support of Web Services Business Process Execution Language (WSBPEL) is the dominant approach of web service composition. WSBPEL-based service orchestration inherited the issue of interoperability from SOAP, and it was furthermore challenged for performance, scalability, reliability and modifiability. I present an architectural approach for service composition in this thesis to address these challenges. An architectural solution is so generic that it can be applied to a large spectrum of problems. I name the architectural style RESTful Service Composition (RSC), because many of its elements and constraints are derived from Representational State Transfer (REST). REST is an architectural style developed to describe the architectural style of the Web. The Web has demonstrated outstanding interoperability, performance, scalability, reliability and modifiability. RSC is designed for service composition on the Internet. The RSC style is composed on specific element types, including RESTful service composition client, RESTful partner proxy, composite resource, resource client, functional computation and relaying service. A service composition is partitioned into stages; each stage is represented as a computation that has a uniform identifier and a set of uniform access methods; and the transitions between stages are driven by computational batons. RSC is supplemented by a programming model that emphasizes on-demand function, map-reduce and continuation passing. An RSC-style composition does not depend on either a central conductor service or a common choreography specification, which makes it different from service orchestration or service choreography. Four scenarios are used to evaluate the performance, scalability, reliability and modifiability improvement of the RSC approach compared to orchestration. An RSC-style solution and an orchestration solution are compared side by side in every scenario. The first scenario evaluates the performance improvement of the X-Ray Diffraction (XRD) application in ScienceStudio; the second scenario evaluates the scalability improvement of the Process Variable (PV) snapshot application; the third scenario evaluates the reliability improvement of a notification application by simulation; and the fourth scenario evaluates the modifiability improvement of the XRD application in order to fulfil emerging requirements. The results show that the RSC approach outperforms the orchestration approach in every aspect