New Trends in Development of Services in the Modern Economy

The services sector strategic development unites a multitude of economic and managerial aspects and is one of the most important problems of economic management. Many researches devoted to this industry study are available. Most of them are performed in the traditional aspect of the voluminous calendar approach to strategic management, characteristic of the national scientific school. Such an approach seems archaic, forming false strategic benchmarks. The services sector is of special scientific interest in this context due to the fact that the social production structure to the services development model attraction in many countries suggests transition to postindustrial economy type where the services sector is a system-supporting sector of the economy. Actively influencing the economy, the services sector in the developed countries dominates in the GDP formation, primary capital accumulation, labor, households final consumption and, finally, citizens comfort of living. However, a clear understanding of the services sector as a hyper-sector permeating all spheres of human activity has not yet been fully developed, although interest in this issue continues to grow among many authors. Target of strategic management of the industry development setting requires substantive content and the services sector target value assessment

Do Chatbots Dream of Androids? Prospects for the Technological Development of Artificial Intelligence and Robotics

The article discusses the main trends in the development of artificial intelligence systems and robotics (AI&R). The main question that is considered in this context is whether artificial systems are going to become more and more anthropomorphic, both intellectually and physically. In the current article, the author analyzes the current state and prospects of technological development of artificial intelligence and robotics, and also determines the main aspects of the impact of these technologies on society and economy, indicating the geopolitical strategic nature of this influence. The author considers various approaches to the definition of artificial intelligence and robotics, focusing on the subject-oriented and functional ones. It also compares AI&R abilities and human abilities in areas such as categorization, pattern recognition, planning and decision making, etc. Based on this comparison, we investigate in which areas AI&R’s performance is inferior to a human, and in which cases it is superior to one. The modern achievements in the field of robotics and artificial intelligence create the necessary basis for further discussion of the applicability of goal setting in engineering, in the form of a Turing test. It is shown that development of AI&R is associated with certain contradictions that impede the application of Turing’s methodology in its usual format. The basic contradictions in the development of AI&R technologies imply that there is to be a transition to a post-Turing methodology for assessing engineering implementations of artificial intelligence and robotics. In such implementations, on the one hand, the ‘Turing wall’ is removed, and on the other hand, artificial intelligence gets its physical implementation

Robots and AI at work: the prospects for singularity

This paper seeks to address emerging debates and controversies on the impact of robots and artificial intelligence on the world of work. Longer term discussions of technological ‘singularity’ are considered alongside the socio-technical and economic constraints on the application of robotics and AI. Evidence of robot ‘take-up’ is gathered from reports of the International Federation of Robotics and from case vignettes reported elsewhere. In assessing the contemporary relationship between singularity, robotics and AI the article reflects briefly on the two ‘tests’ of artificial ‘intelligence’ proposed by the pioneer computer scientist Alan Turing, and comments on the efficacy of his ‘tests’ in contemporary applications. The paper continues by examining aspects of public policy and concludes that technological singularity is far from imminent

Post-automation: report from an international workshop

The purpose of this report is to share lessons from an international research workshop dedicated to post- automation. Twenty-seven researchers from eleven different countries in Africa, Asia, Latin America and Europe, met at the Science Policy Research Unit at Sussex University on 11-13 September 2019, where we discussed empirical research papers and explored post-automation in group activities. We write this report primarily for researchers, but also for activists and policy advisors looking for more imaginative approaches to governing technology, work and sustainability in society, compared to those dominant agendas adapting automatically to the interests behind automation. The report is structured as follows. Section two introduces the workshop topic and papers presented, and which leads into two related areas that became a focus for discussion. First, some challenges in the foundations of automation theory (section three). And second, post-automation as a more constructive proposition to the challenges of automation, and that is happening right now (section four). Section five summarises some key points arising from the workshop, based on empirical observations from the margins of digital technology development, and that give both a flavour of the workshop and help elaborate the post-automation proposition. Some analytical and strategic themes are discussed in section six. We conclude in section seven with proposals for a post-automation agenda

Risks to job quality from digital technologies: Are industrial relations in Europe ready for the challenge?

We examine job quality effects of new digital technologies, using the European frame of seven job quality domains: Pay, Working Time Quality, Prospects, Skills and Discretion, Work Intensity, Social Environment, and Physical Environment. Theoretical effects are ambivalent across all domains. The analysis of these effects confirms that digital technologies can both improve and harm job quality depending on how they are used. In light of this analysis and to think through the challenge of regulating digital technologies, we review emerging regulations across several European countries. Drawing on the principles of human-centred design, we argue that worker participation is important for securing good job quality outcomes, at both the innovation and adoption stages. We also consider the application of data protection legislation to the regulation of job quality. Overall, the paper extends debate about the future of work beyond employment and pay, on to a consideration of job quality more broadly

Can the 4th Industrial Revolution be a Solution to the Challenges of Social Aging?

This paper explores whether the fourth industrial revolution - robotization automation digitalization and the Internet of Things - may mitigate the social economic and labor impacts of an aging society The increasing role of advanced technologies in economic and social life has fueled concerns about the risks of such technologies to human labor social relations and human dignity These risks seem particularly tangible in advanced societies which face a shortage of skilled labor and increasing demand for social and care services By reviewing a variety of business practices in several developed economies this research seeks to build a case in favor of the use of advanced technologies in aging societies Taking into account the scale of population aging and the limited effectiveness of social and fiscal reforms in favor of a demographic change the fourth industrial revolution appears to be a useful tool to tackle social aging Without dismissing the ethical social and other concerns related to the use of advanced technologies the research shows a wide range of successful solutions and symbiotic collaboration between humans and advanced technologies in socially aging context

Fostering the Fourth Industrial Revolution Technologies for Youth and Women Empowerment

The fourth industrial revolution presents society with significant opportunities to incorporate emerging creative and technology innovations and strategies for youth and women empowerment. This paper uses content analysis in 1) identifying the fourth industrial revolution technologies available for youth and women's empowerment 2) exploring the capacity of 4IR technologies for empowering youth and women 3) investigating the difficulties faced by young and women in using these (4IR) technologies 4) exploring approaches that may encourage the use of these (4IR) innovations by young people and women. An analysis of the literature was carried out and included reports, scholarly journal articles, and conference proceedings. The keywords used were the Fourth Industrial Revolution, Youth, and women. The study concludes that the fourth industrial revolution promotes social change, improves service accessibility, improving global income levels, promoting the standard of living for youth and women, and enhancing the equitable digital economy Keywords: Fourth Industrial Revolution; Technologies; Youth and Women Empowerment DOI: 10.7176/JIEA/11-1-05 Publication date: February 28th 2021