From Multi-User Virtual Environment to 3D Virtual Learning Environment

While digital virtual worlds have been used in education for a number of years, advances in the capabilities and spread of technology have fed a recent boom in interest in massively multi‐user 3D virtual worlds for entertainment, and this in turn has led to a surge of interest in their educational applications. In this paper we briefly review the use of virtual worlds for education, from informal learning to formal instruction, and consider what is required to turn a virtual world from a Multi‐User Virtual Environment into a fully fledged 3D Virtual Learning Environment (VLE). In this we focus on the development of Sloodle – a system which integrates the popular 3D virtual world of Second Life with the open‐source VLE Moodle. Our intent is not simply to provide additional learning support features for Second Life, but to study more generally the ways in which integrated virtual environments can benefit teaching and learning, and this is the focus of our closing discussion

Analysing qualitative data from virtual worlds: using images and text mining

There is an increasing interest within both organisational and social contexts in virtual worlds and virtual reality platforms. Virtual worlds are highly graphical systems in which avatars interact with each other, and almost every event and conversation is logged and recorded. This presents new challenges for qualitative researchers in information systems. This paper addresses the challenges of analyzing the huge amounts of qualitative data that can be obtained from virtual worlds (both images and text). It addresses how images might be used in qualitative studies of virtual worlds, and proposes a new way to analyze textual data using a qualitative software tool called Leximancer. This paper illustrates these methods using a study of a social movement in a virtual world

Constructing Social Systems through Computer-Mediated Communication

The question whether computer-mediated communication can support the formation of genuine social systems is addressed in this paper. Our hypothesis, that technology creates new forms of social systems beyond real-life milieus, includes the idea that the technology itself may influence how social binding emerges within on-line environments. In real-life communities, a precondition for social coherence is the existence of social conventions. By observing interaction in virtual environments, we found the use of a range of social conventions. These results were analyzed to determine how the use and emergence of conventions might be influenced by the technology. One factor contributing to the coherence of on-line social systems, but not the only one, appears to be the degree of social presence mediated by the technology. We suggest that social systems can emerge by computer-mediated communication and are shaped by the media of the specific environment

Online Child Sex Solicitation: Exploring the Feasibility of a Research 'Sting'

A small scale test of the integrity of Internet Web 2.0 social network sites was undertaken over several weeks in 2007. The fictional identities of four female underage children where posted on three network sites and later introduced to relay chat forums in order to explore the impact of apparent vulnerability on potential selection of Internet victims. Only one of the three social network sites in the study recognised that the postings violated child protection policies and subsequently closed down the underage postings. Two basic identities were created: one that engendered a needy and vulnerable characterisation of a child while the other identity was created to represent a happy and attached child character. The number of contacts and suspicious contacts were monitored to test assumptions about child ‘vulnerability’ and risks of unwanted sexual solicitations. The characters created also included either an avatar and/or contact details. These variants of the experiment showed that the inclusion of an image or access details increased the likelihood of contacts, including suspicious contact regardless of ‘vulnerability’. This small experiment noted that although vulnerable children with additional cues maybe at more risk all children who posted details about themselves on social network sites faced the risk of contact by predators. The need for further research and better means of regulating such sites was suggested

Computer Mediated Communication and the Connection between Virtual Utopias and Actual Realities

People have generally been very ambivalent about the potential future roles of new technologies (and the internet specifically) and their possible effects on human society. Indeed, there has been a tendency for polarization between attitudes or perceptions of naive enthusiasm and cynical resistance towards the use of computers and computer networks, and for such related concepts as ‘the information superhighway’ and ‘cyberspace’. The projection of such ambivalent perceptions into naively utopian (or even ironically dystopian) images and narratives might be seen as the latest and uniquely global permutation of a basic function of human culture - that is, to imagine ‘a better future’ or represent ‘an ideal past’. This paper will consider the extent to which the kinds of virtual utopias made possible by computer-mediated communications are\ud ‘connected’ to the actual individual and social realities of human participants. In other words, how important might it be to recognise a distinction between the use of virtual utopias (and utopian representations in any culture) as merely escapist, self-indulgent fantasy on one hand, and\ud as a useful, transformative media for reinventing the human condition on the other? Whether we live in a Panoptic or democratic Net ten years from now depends, in no small measure, on what you and I know and do now. Howard Rheingold, Afterword to The Virtual Community (1994, p. 310

Cognitive network structure: an experimental study

In this paper we present first experimental results about a small group of people exchanging private and public messages in a virtual community. Our goal is the study of the cognitive network that emerges during a chat seance. We used the Derrida coefficient and the triangle structure under the working assumption that moods and perceived mutual affinity can produce results complementary to a full semantic analysis. The most outstanding outcome is the difference between the network obtained considering publicly exchanged messages and the one considering only privately exchanged messages: in the former case, the network is very homogeneous, in the sense that each individual interacts in the same way with all the participants, whilst in the latter the interactions among different agents are very heterogeneous, and are based on "the enemy of my enemy is my friend" strategy. Finally a recent characterization of the triangular cliques has been considered in order to describe the intimate structure of the network. Experimental results confirm recent theoretical studies indicating that certain 3-vertex structures can be used as indicators for the network aging and some relevant dynamical features.Comment: 15 pages, 5 figures, 3 table

Designing Familiar Open Surfaces

While participatory design makes end-users part of the design process, we might also want the resulting system to be open for interpretation, appropriation and change over time to reflect its usage. But how can we design for appropriation? We need to strike a good balance between making the user an active co-constructor of system functionality versus making a too strong, interpretative design that does it all for the user thereby inhibiting their own creative use of the system. Through revisiting five systems in which appropriation has happened both within and outside the intended use, we are going to show how it can be possible to design with open surfaces. These open surfaces have to be such that users can fill them with their own interpretation and content, they should be familiar to the user, resonating with their real world practice and understanding, thereby shaping its use

CoolBeans: Using Technology to Encourage Real-World Informal Interaction

Informal interaction is considered an important part of the work ethic and process in business and academia. We found that the new facilities for a computer science department at the University of Southampton were not conducive to this, and designed a technology-based solution to improve social awareness and encourage interaction using a presence-aware application and web interface. Users could use the system to find out who was taking a break and to invite others to do so. Initial results suggest that the project both encouraged social activity and became a popular fixture in the area on which efforts were focused