Mathematical Analysis of Queue with Phase Service: An Overview

We discuss various aspects of phase service queueing models. A large number of models have been developed in the area of queueing theory incorporating the concept of phase service. These phase service queueing models have been investigated for resolving the congestion problems of many day-to-day as well as industrial scenarios. In this survey paper, an attempt has been made to review the work done by the prominent researchers on the phase service queues and their applications in several realistic queueing situations. The methodology used by several researchers for solving various phase service queueing models has also been described. We have classified the related literature based on modeling and methodological concepts. The main objective of present paper is to provide relevant information to the system analysts, managers, and industry people who are interested in using queueing theory to model congestion problems wherein the phase type services are prevalent

On Mx / G(M/H)/1 Retrial System with Vacation: Service Helpline Performance Measurement

This paper analyzes an unreliable MX/G(M/H)/1MX/G(M/H)/1 retrial system with vacation. We present closed-form expressions for the important performance indicators of the system, and derive the optimal vacation policies for minimizing the average waiting time of orbiting customers. The performance metrics relevant for helpline services are developed. Numerical experiments are conducted to examine the effect of vacation policy on the queue length and busy period of the system

On some queueing systems with server vacations, extended vacations, breakdowns, delayed repairs and stand-bys

This thesis was submitted for the degree of Doctor of Philosophy and awarded by Brunel University.This research investigates a batch arrival queueing system with a Bernoulli scheduled vacation and random system breakdowns. It is assumed that the repair process does not start immediately after the breakdown. Consequently there maybe a delay in starting repairs. After every service completion the server may go on an optional vacation. When the original vacation is completed the server has the option to go on an extended vacation. It is assumed that the system is equipped with a stand-by server to serve the customers during the vacation period of the main server as well as during the repair process. The service times, vacation times, repair times, delay times and extended vacation times are assumed to follow different general distributions while the breakdown times and the service times of the stand-by server follow an exponential distribution. By introducing a supplementary variable we are able to obtain steady state results in an explicit closed form in terms of the probability generating functions. Some important performance measures including; the average length of the queue, the average number of customers in the system, the mean response time, and the value of the traffic intensity are presented. The professional MathCad 2001 software has been used to illustrate the numerical results in this study

Analysis of some batch arrival queueing systems with balking, reneging, random breakdowns, fluctuating modes of service and Bernoulli schedulled server vacations.

This thesis was submitted for the award of Doctor of Philosophy and was awarded by Brunel University LondonThe purpose of this research is to investigate and analyse some batch arrival queueing systems with Bernoulli scheduled vacation process and single server providing service. The study aims to explore and extend the work done on vacation and unreliable queues with a combination of assumptions like balking and re-service, reneging during vacations, time homogeneous random breakdowns and fluctuating modes of service. We study the steady state properties, and also transient behaviour of such queueing systems. Due to vacations the arriving units already in the system may abandon the system without receiving any service (reneging). Customers may decide not to join the queue when the server is in either working or vacation state (balking). We study this phenomenon in the framework of two models; a single server with two types of parallel services and two stages of service. The model is further extended with re-service offered instantaneously. Units which join the queue but leave without service upon the absence of the server; especially due to vacation is quite a natural phenomenon. We study this reneging behaviour in a queueing process with a single server in the context of Markovian and non-Markovian service time distribution. Arrivals are in batches while each customer can take the decision to renege independently. The non-Markovian model is further extended considering service time to follow a Gamma distribution and arrivals are due to Geometric distribution. The closed-form solutions are derived in all the cases. Among other causes of service interruptions, one prime cause is breakdowns. We consider breakdowns to occur both in idle and working state of the server. In this queueing system the transient and steady state analysis are both investigated. Applying the supplementary variable technique, we obtain the probability generating function of queue size at random epoch for the different states of the system and also derive some performance measures like probability of server‟s idle time, utilization factor, mean queue length and mean waiting time. The effect of the parameters on some of the main performance measures is illustrated by numerical examples to validate the analytical results obtained in the study. The Mathematica 10 software has been used to provide the numerical results and presentation of the effects of some performance measures through plots and graphs

On some queueing systems with server vacations, extended vacations, breakdowns, delayed repairs and stand-bys

This research investigates a batch arrival queueing system with a Bernoulli scheduled vacation and random system breakdowns. It is assumed that the repair process does not start immediately after the breakdown. Consequently there maybe a delay in starting repairs. After every service completion the server may go on an optional vacation. When the original vacation is completed the server has the option to go on an extended vacation. It is assumed that the system is equipped with a stand-by server to serve the customers during the vacation period of the main server as well as during the repair process. The service times, vacation times, repair times, delay times and extended vacation times are assumed to follow different general distributions while the breakdown times and the service times of the stand-by server follow an exponential distribution. By introducing a supplementary variable we are able to obtain steady state results in an explicit closed form in terms of the probability generating functions. Some important performance measures including; the average length of the queue, the average number of customers in the system, the mean response time, and the value of the traffic intensity are presented. The professional MathCad 2001 software has been used to illustrate the numerical results in this study.EThOS - Electronic Theses Online ServiceGBUnited Kingdo

Stochastic Processes with Applications

Stochastic processes have wide relevance in mathematics both for theoretical aspects and for their numerous real-world applications in various domains. They represent a very active research field which is attracting the growing interest of scientists from a range of disciplines.This Special Issue aims to present a collection of current contributions concerning various topics related to stochastic processes and their applications. In particular, the focus here is on applications of stochastic processes as models of dynamic phenomena in research areas certain to be of interest, such as economics, statistical physics, queuing theory, biology, theoretical neurobiology, and reliability theory. Various contributions dealing with theoretical issues on stochastic processes are also included

EUROPEAN CONFERENCE ON QUEUEING THEORY 2016

International audienceThis booklet contains the proceedings of the second European Conference in Queueing Theory (ECQT) that was held from the 18th to the 20th of July 2016 at the engineering school ENSEEIHT, Toulouse, France. ECQT is a biannual event where scientists and technicians in queueing theory and related areas get together to promote research, encourage interaction and exchange ideas. The spirit of the conference is to be a queueing event organized from within Europe, but open to participants from all over the world. The technical program of the 2016 edition consisted of 112 presentations organized in 29 sessions covering all trends in queueing theory, including the development of the theory, methodology advances, computational aspects and applications. Another exciting feature of ECQT2016 was the institution of the Takács Award for outstanding PhD thesis on "Queueing Theory and its Applications"

A multiple channel queueing model under an uncertain environment with multiclass arrivals for supplying demands in a cement industry

In recent years, cement consumption has increased in most Asian countries, including Malaysia. There are many factors which affect the supply of the increasing order demands in the cement industry, such as traffic congestion, logistics, weather and machine breakdowns. These factors hinder smooth and efficient supply, especially during periods of peak congestion at the main gate of the industry where queues occur as a result of inability to keep to the order deadlines. Basic elements, such as arrival and service rates, that cannot be predetermined must be considered under an uncertain environment. Solution approaches including conventional queueing techniques, scheduling models and simulations were unable to formulate the performance measures of the cement queueing system. Hence, a new procedure of fuzzy subset intervals is designed and embedded in a queuing model with the consideration of arrival and service rates. As a result, a multiple channel queueing model with multiclass arrivals, (M1, M2)/G/C/2Pr, under an uncertain environment is developed. The model is able to estimate the performance measures of arrival rates of bulk products for Class One and bag products for Class Two in the cement manufacturing queueing system. For the (M1, M2)/G/C/2Pr fuzzy queueing model, two defuzzification techniques, namely the Parametric Nonlinear Programming and Robust Ranking are used to convert fuzzy queues into crisp queues. This led to three proposed sub-models, which are sub-model 1, MCFQ-2Pr, sub-model 2, MCCQESR-2Pr and sub-model 3, MCCQ-GSR-2Pr. These models provide optimal crisp values for the performance measures. To estimate the performance of the whole system, an additional step is introduced through the TrMF-UF model utilizing a utility factor based on fuzzy subset intervals and the α-cut approach. Consequently, these models help decision-makers deal with order demands under an uncertain environment for the cement manufacturing industry and address the increasing quantities needed in future

Modelling activities in a Critical Care Unit

The Critical Care Unit (CCU) is the sector of the hospital where, as the name suggests, critically ill patients receive treatment. The main aim of this research is to identify and apply suitable Operational Research techniques to model patient flow in the CCU at the University Hospital of Wales, Cardiff. The Operational Research techniques employed in this thesis include queueing theory and simulation. These methods have been utilised previously in the field of healthcare with much success. The thesis begins by considering two aspects of queueing theory, namely batch service queueing theory and batch arrival queueing theory. The latter of these is utilised to model patient flow within the CCU. Although queueing theory may be used as a good approximation to activities in the Unit, it does not incorporate all aspects of real-life. Thus discrete-event simulation is suggested as an alternative approach. Two types of statistical analysis, CART and Regression, are applied to both length of stay and mortality variables. The results from these statistical tests are compiled and investigated in more depth. Finally, a discrete event simulation model is built in Visual Basic for Applications, for Microsoft Excel. This simulation model incorporates many of the complexities of a CCU, such as patient priority and cancellation of scheduled patients if all beds on the Unit are occupied. The model is then used to test various "what-if type" scenarios, including the possibility of funding additional beds, the concept of ring-fencing of beds for different levels of care, and the likely effect of reducing the impact of bed-blocking