What Drives Students' Loyalty-Formation in Social Media Learning Within a Personal Learning Environment Approach? The Moderating Role of Need for Cognition

Our study analyzes an educational experience based on the integrated use of social media within a higher education course under a personal learning environment approach and investigates the factors that determine students' loyalty to social media learning. We examined the moderating role of need for cognition (NFC) in students' formation of attitudes, satisfaction, and loyalty toward this learning experience. The results indicate that NFC has an influence on these variables, significantly moderating how loyalty toward social media learning is formed. For high-NFC students, satisfaction with the learning experience is the most important variable to explain loyalty; whereas for low-NFC students, attitudes have a stronger effect. Different strategies are suggested, according to the learners' NFC levels, for increasing the use of social media in personal learning environments. Practical implications for improving the integration of such informal resources into formal education are discussed.Junta de Andalucía – Programa Andaluz de I + D P12 SEJ 259

The role of utilitarian and hedonic aspects in the continuance intention to use social mobile apps

The purpose of this research is to understand the main factors that determine users’ continuance intention to use social mobile Apps, considering two utilitarian (i.e., perceived usefulness, perceived ease of use) variables and a hedonic (i.e., perceived enjoyment) variable. As social mobile Apps may be utilitarian or hedonic, we aim to evaluate possible differences in the significance of the aforementioned antecedent factors in utilitarian Apps (i.e., TripAdvisor) and hedonic Apps (i.e., Instagram). The data were collected from an international sample of users; the Partial Least Squares method was applied to analyze the research model, using SMARTPLS 3.0. To analyze the moderating effects, a multi-group PLS analysis was carried out to compare the differences between the path relationships in the two Apps. The results show that continuance intention to use is explained by perceived usefulness, perceived ease of use, perceived enjoyment, satisfaction and user experience (control variable), and the impact of utilitarian variables is generally greater for utilitarian Apps, whereas the impact of perceived enjoyment is higher for hedonic Apps. This study contributes to the general body of knowledge about mobile Apps by providing a comprehensive theoretical foundation and practical implications that illuminate the continuance use of social mobile Apps

The behavioural intention to use Facebook among Malaysian public universities as technology alternative tool for e-learning: the mediating role of end user satisfaction

Nowadays, Facebook is one of the most popular Social Networking Sites (SNS) among the tertiary education students. This site is seen to be used as technology alternative to support the main Learning Management System (LMS) that is provided by the university. However, the real situation nowadays, the students prefer to use Facebook compares to LMS as their e-Learning tool for communicating and sharing knowledge among them. Two well-known models are integrated in this study which is Unified Theory of Acceptance and Use of Technology (UTAUT) and End User Computing Satisfaction (EUCS) for better understanding the vital factors that stimulate students' Behavioural Intention (BI) in using Facebook as e-Learning tool. The sample size comprised of 472 students in Malaysia's Public Universities taken through the quota sampling technique. Thus, the total of 411 usable questionnaires was used for further analysis. Based on data analysis by utilizing PLS SEM method, the results supported the hypothesized of direct effects relationship between all four core factors of UTAUT (Performance Expectancy, Effort Expectancy, Social Influence and Facilitating Conditions) and EUCS on BI. Meanwhile, EUCS mediated the relationship between all four core factors of UTAUT on BI. These findings also supported the view that the integration between satisfaction and acceptance models increases the exploratory power on the users' behaviour of interest in using information technology. Lastly, theoretical, methodological and practical implications are discussed

Peer and Professor Relationship Quality: A Moderation Model for Student Persistence in Distance Education

Relationships matter, as hypothesized. This study finds the association between the DE relationship variables of COI relationships, teaching alliance, student bonding, professor rapport, and impact of face-to-face learning on DE psychology/counseling graduate students’ factors are significant in relationship bonding environment. The ubiquity of relationships is seen in educational and social growth contexts within various populations’ bonding environments. Our research further establishes that social contact alliances and interaction are necessary elements for effective DE in psychology/counselor education. The findings of this DE study is consistent with psychological research on the associated factors within therapeutic bonding relationships. Results address whether the direct effect of COI on the intention to persist was contingent in any way on intensive participation and TA/WA. Only NSSE-Professor was a significant predictor of intent to persist. This suggests that the relationship between professors and students may be a key element in students’ completion of an educational program

Two decades of studies on learning management system in higher education: A bibliometric analysis with Scopus database 2000-2020

Over the past twenty years, using learning management systems in higher education has attracted increasing interest from researchers around the globe. In this context, the current study aimed to explore the volume, growth trajectory, and geographic distribution of learning management systems in higher education literature, along with identifying impactful authors, sources, and publications, and highlight emerging research issues. The authors conducted bibliometric analysis on 1334 documents, related to the use of learning management systems in the context of higher education, extracted from Scopus database. The findings show a rapidly growing knowledge base on learning management systems in higher education, especially intensely in the years 2015-2020 and primarily from research in developed societies. This flourishing is consistent with the development trend of international education and the strong development of technology. In addition, the core literature was identified based on the volume of publications and citations. The results also reveal the emerging intellectual structure of the field and provide points of reference for scholars studying the discipline. This paper offers a knowledge map for future research assessments of learning management systems in higher education

A study of system, human, technology and web self-efficacy as determinant factors of e-learning success in Malaysian public universities

Technology has influenced all sectors in the world. In the education sector, technology plays an important role and is termed 'e-learning'. Due to the advancement of technology in the education sector, studies on e-learning success has become an important focus. Therefore, it is important to address the factors that affect the success of e-learning. Previous research has found that system, human, and technology factors contribute to the success of e-learning. Hence, this study extended the DeLone & McLean IS success model with human and technology factors and the moderating role of web self-efficacy on the relationship between human factors (motivation, psychological factor, teacher's attitude)/ technology factors and user satisfaction/system use. Using a cross-sectional survey technique, this study gathers data through an online survey from lecturers working in Malaysian public universities. The study uses SmartPLS version 3.0 M3 to validate the hypotheses. The findings of the test indicated that system factors (information quality, system quality, and support service quality), technology factors, and one out of three dimensions of the human factor (i.e. the psychological factor) are found to be significantly related to user satisfaction. Information quality and two out of three dimensions of the human factors (i.e. motivation and teacher's attitude) are found insignificant with system use. The relationship between user satisfaction, intention to use, and system use is found significant. Moreover, Web self-efficacy moderated the relationship only between psychological factors and user satisfaction. The study contributed to the body of knowledge regarding human factors, technology factors, and web self-efficacy with a special focus on Malaysian public universities. Furthermore, in light of the findings, the study has provided recommendations for managerial staff, policymakers, and future researchers. Lastly, the limitations of the study with future research directions are also discussed

An Examination of Fit and the Use of Mobile Devices for Performing Tasks

This research seeks to better understand an individual’s use of mobile devices and the matching fit between type of mobile device and activity. As mobile devices swiftly progress and alter individuals’ ways of interacting with technology, a more comprehensive understanding of how tasks are impacted may help ensure appropriate device selection. The ability for more targeted device selection may increase use and help mobile device users and designers avoid the pitfalls of pre-existing, traditional technology. Building on identified antecedents of success from the DeLone & McLean Information Systems Success Model and focusing on the measurement of hedonic and utilitarian tasks and Goodhue & Thompson’s Task-Technology Fit Model, the study was applied against four defined categories of mobile devices. The primary study used a survey to test a research model which examines task-technology fit in the context of mobile devices. A secondary feasibility study employed neurophysiological tools with a focused experiment to explore the impact of the technology and the nature of the task on fit. At present, this is one of the first studies that attempts to manipulate both task and technology in a study of fit yielding results for practitioner and researcher alike. Specifically, researchers will gain additional insight into users’ engagement with smartphones, tablets and mini-tablets for hedonic and utilitarian tasks. For practitioners, this study hopes to inform them of the types of tasks users are performing regularly and types of devices are being used. This work may assist in forming future device technical designs and specifications

The Impact of Individual Learning on Electronic Health Record Routinization: An Empirical Study

Since the passage of the HITECH Act, adoption of electronic health records (EHR) has increased significantly EHR refers to an electronic version of a patient’s medical history. The adoption of EHR has potential to reduce medical errors, duplication of testing, and delays in treatment. However, current literature indicates that implementation of EHR is not resulting in the automatic routinization of EHR. Routinization refers to the notion that truly successful technological innovations are no longer perceived as being new or out-of-the-ordinary. The complexity of EHRs allow individual users to use these systems at different levels of sophistication. Research shows that healthcare professionals are using non-standard ways to use or circumvent the EHR to complete their work and are limited in EHR systems use. Further, although workarounds may seem necessary to physicians and are not perceived to be problematic, they can pose a threat to patient safety and hinder the potential benefits. Hence, we argue the EHR implementations are limited in their potential due to the lack of routinization. Any new technological innovation requires the physician support and willingness to learn about the system to move to the routinization phase of implementation. Hence, we draw from the literature on organization learning, individual learning, and routines to understand factors that influence EHR routinization

The Impact of Individual Learning on Electronic Health Record Routinization: An Empirical Study

Since the passage of the HITECH Act, adoption of electronic health records (EHR) has increased significantly EHR refers to an electronic version of a patient’s medical history. The adoption of EHR has potential to reduce medical errors, duplication of testing, and delays in treatment. However, current literature indicates that implementation of EHR is not resulting in the automatic routinization of EHR. Routinization refers to the notion that truly successful technological innovations are no longer perceived as being new or out-of-the-ordinary. The complexity of EHRs allow individual users to use these systems at different levels of sophistication. Research shows that healthcare professionals are using non-standard ways to use or circumvent the EHR to complete their work and are limited in EHR systems use. Further, although workarounds may seem necessary to physicians and are not perceived to be problematic, they can pose a threat to patient safety and hinder the potential benefits. Hence, we argue the EHR implementations are limited in their potential due to the lack of routinization. Any new technological innovation requires the physician support and willingness to learn about the system to move to the routinization phase of implementation. Hence, we draw from the literature on organization learning, individual learning, and routines to understand factors that influence EHR routinization

The Acceptance of Learning Management Systems by Higher Education Faculty in an Educational Landscape Influenced by a Global Pandemic

This quantitative study investigated the perceptions of higher education faculty with respect to their behavioral intentions to use learning management systems and the perceived effect of COVID-19 on those intentions. An online survey was administered through private Facebook groups to faculty in higher education and listservs focused on technology in higher education. The sample size initially included 137 participants but participants were reduced to 121 due to incomplete responses on some surveys or not meeting the selection criteria for the research. The theoretical framework for this research was the intersection of the technology acceptance model and digital transformations. The data were analyzed using SPSS AMOS software to develop a structural equation model based on the technology acceptance model with the additional construct of the perceived effect of COVID-19 protocols. The results confirmed that the hypothesized model was a good fit and that COVID-19 had an effect on faculty members’ perceived ease of use, perceived usefulness, and attitude toward use of learning management systems. The results also confirmed high behavioral intentions to use learning management systems in the future. Key findings of this research included a shift in the technology acceptance model’s mediating variable that impacted the focus of professional development programs and the potential acceptance of learning management systems by higher education faculty in the foreseeable future