The effect of new technologies on civic participation models

The development of new technologies will enable decentralization and freedom of communication for large numbers of people, by overcoming the barriers that once rendered direct participation of society unfeasible. The continued development of information and communication technologies (ICT) makes it possible for people to participate in political life. Today, the use of e-tools is becoming a way of adapting democracy to the needs of contemporary states and strengthening civil society. The aim of this paper is to answer questions about the essence of ICT and forms of civic engagement through electronic forms of participation. The author seeks answers to the following questions: How does ICT influence political processes? How do electronic communication systems create the conditions for the political engagement of citizens? Can the use of information technologies have a real impact on participation

A business model perspective for ICTs in public engagement

This is the post-print version of the Article. The official published article can be accessed from the link below - Copyright @ 2012 ElsevierPublic institutions, in their efforts to promote meaningful citizen engagement, are increasingly looking at the democratic potential of Information and Communication Technologies (ICTs). Previous studies suggest that such initiatives seem to be impeded by socio-technical integration barriers such as low sustainability, poor citizen acceptance, coordination difficulties, lack of understanding and failure to assess their impact. Motivated by these shortcomings, the paper develops and applies a business model perspective as an interceding framework for analysis and evaluation. The underlying principle behind this approach is that it is not technology per se which determines success, but rather the way in which the businessmodel of the technological artifact is configured and employed to achieve the strategic goals. The business model perspective is empirically demonstrated with the case of an online petitioning system implemented by a UK local authority. The case illustrates the importance of considering ICTs in public engagement from a holistic view to make them more manageable and assessable

"If they come they will build it" : managing and building e-democracy from the ground up

The possibilities for using online media to promote deliberative democracy and enhance civic participation have been identified by many. At the same time, the ‘e-democracy score card’ is decidedly mixed, with the tendency of established institutions in both government and the mainstream media to promote a ‘push’ model of communication and information provision, which fails to adapt to the decentralized, networked, interactive and many-to-many forms of communication enabled by the Internet. This paper will discuss the experience of the National Forum, which is building an Australian e-Democracy site of which is the first stage. It aims to be a combination of town-square, shopping centre of ideas, and producers’ co-operative which will allow citizens, talkers, agitators, researchers and legislators to interact with each other individually and through their organisations. Its aim will be to facilitate conversations, and where required, action. This project can be understood from a myriad of angles. At one level it is an open source journalism project, at another it deals with knowledge management. It can also be approached as a forum, an archive, an internet arketing initiative and an eCommerce resource for civil society. Central to the project is the development of feedback mechanisms so that participants can better understand the debates and where they stand in them as well as gauging the mood, desires and interests of the nation on a continuous basis. This paper deals with the practice, theories and economic models underlying the project, and considers the contribution of such sites to community formation and the development of social capital

Updating democracy studies: outline of a research program

Technologies carry politics since they embed values. It is therefore surprising that mainstream political and legal theory have taken the issue so lightly. Compared to what has been going on over the past few decades in the other branches of practical thought, namely ethics, economics and the law, political theory lags behind. Yet the current emphasis on Internet politics that polarizes the apologists holding the web to overcome the one-to-many architecture of opinion-building in traditional representative democracy, and the critics that warn cyber-optimism entails authoritarian technocracy has acted as a wake up call. This paper sets the problem – “What is it about ICTs, as opposed to previous technical devices, that impact on politics and determine uncertainty about democratic matters?” – into the broad context of practical philosophy, by offering a conceptual map of clusters of micro-problems and concrete examples relating to “e-democracy”. The point is to highlight when and why the hyphen of e-democracy has a conjunctive or a disjunctive function, in respect to stocktaking from past experiences and settled democratic theories. My claim is that there is considerable scope to analyse how and why online politics fails or succeeds. The field needs both further empirical and theoretical work

South American Expert Roundtable : increasing adaptive governance capacity for coping with unintended side effects of digital transformation

This paper presents the main messages of a South American expert roundtable (ERT) on the unintended side effects (unseens) of digital transformation. The input of the ERT comprised 39 propositions from 20 experts representing 11 different perspectives. The two-day ERT discussed the main drivers and challenges as well as vulnerabilities or unseens and provided suggestions for: (i) the mechanisms underlying major unseens; (ii) understanding possible ways in which rebound effects of digital transformation may become the subject of overarching research in three main categories of impact: development factors, society, and individuals; and (iii) a set of potential action domains for transdisciplinary follow-up processes, including a case study in Brazil. A content analysis of the propositions and related mechanisms provided insights in the genesis of unseens by identifying 15 interrelated causal mechanisms related to critical issues/concerns. Additionally, a cluster analysis (CLA) was applied to structure the challenges and critical developments in South America. The discussion elaborated the genesis, dynamics, and impacts of (groups of) unseens such as the digital divide (that affects most countries that are not included in the development of digital business, management, production, etc. tools) or the challenge of restructuring small- and medium-sized enterprises (whose service is digitally substituted by digital devices). We identify specific issues and effects (for most South American countries) such as lack of governmental structure, challenging geographical structures (e.g., inclusion in high-performance transmission power), or the digital readiness of (wide parts) of society. One scientific contribution of the paper is related to the presented methodology that provides insights into the phenomena, the causal chains underlying “wanted/positive” and “unwanted/negative” effects, and the processes and mechanisms of societal changes caused by digitalization

Communication practices of the Karen in Sheffield: Seeking to navigate their three zones of displacement

This study investigates communication practices of a newly arrived Karen refugee community in the UK who, as well as establishing themselves in a strange country, seek to keep in touch, campaign politically and maintain identity collectively through communication and contact with their global diaspora. We look at the technologies, motivations and inhibiting factors applying to the communication by adult members of this community and construct the idea of three zones of displacement which help to model the particular contexts, challenges and methods of their communication. We find that overall, they are using a wide range of internet-based technologies, with the aim to 'keep-in-touch' (personal contacts) and to 'spread the word' (political communication). This also includes archaic, traditional and hybrid methods to achieve extended communication with contacts in other 'zones'. We also identify the importance of the notion of ‘village’ as metaphor and entity in their conceptualisation of diasporic and local community cohesion. We identify the key inhibitors to their communication as cost, education, literacy and age. Finally, we speculate on the uncertain outcomes of their approach to digital media in achieving their political aims

The Information Commons: a public policy report

This report describes the history of the information commons, presents examples of online commons that provide new ways to store and deliver information, and concludes with policy recommendations. Available in PDF and HTML versions.BRENNAN CENTER FOR JUSTICE at NYU SCHOOL OF LAW Democracy Program, Free Expression Policy Project 161 Avenue of the Americas, 12th floor New York NY 10013 Phone: (212) 998-6730 Web site: www.brennancenter.org Free Expression Policy Project: www.fepproject.or

The Information Commons: a public policy report

This report describes the history of the information commons, presents examples of online commons that provide new ways to store and deliver information, and concludes with policy recommendations. Available in PDF and HTML versions.BRENNAN CENTER FOR JUSTICE at NYU SCHOOL OF LAW Democracy Program, Free Expression Policy Project 161 Avenue of the Americas, 12th floor New York NY 10013 Phone: (212) 998-6730 Web site: www.brennancenter.org Free Expression Policy Project: www.fepproject.or