Academic digital library in Malaysia: A case study on the status of digital reference services

This paper highlights the current status of digital library services provided by selected public academic libraries in Malaysia. The drift from traditional library to digital library architecture has set drastic changes in favor of adopting knowledge-gain mechanisms via the use of networked and digital environments. With diversity of functions, academic digital library is seen the most awaiting proxy in changing the information culture among academic users. This paper in general attempts to highlight the phenomena of using digital library system in public universities in Malaysia. The focal of the discussion is on digital reference services of academic digital library

Virtual Advice Services

The chapter looks at the issues involved with implementing and running a chat enquiry service, from choosing an appropriate product to staff training and publicity. The experiences of a number of UK Higher Education Institutions currently offering chat enquiry services are discussed at various stages. Aspects of more advanced use, such as web ‘co-browsing’ and virtual advice by appointment are also included. The chapter closes by considering what the future holds for virtual advice services and the potential impact of the growth in mobile technologies

Information Outlook, September 2000

Volume 4, Issue 9https://scholarworks.sjsu.edu/sla_io_2000/1008/thumbnail.jp

Globalization and Legal Information Management

Draft of Chapter 2 of the IALL International Handbook of Legal Information Management by Jules Winterton, Associate Director and Librarian, Institute of Advanced Legal Studies, University of London. This chapter is a relatively brief survey of what globalization means in the field of legal information management and what effect it has had and will have on a range of activities and policy areas relevant to the practice of legal information management. There are firstly some comments towards a definition of globalization for the purposes of this chapter and then a survey of the following in the light of that definition: legal systems, information consumers, legal information needs, information and management, legal publishing, digitization, intellectual property rights, lobbying and advocacy on policy issues (the politics of law librarianship), international networking, and legal information managers and law librarians of the future

Conducting inspections of local local local authority fostering services and independent fostering agencies : guidance for the inspections of fostering services

"This guidance is designed to assist inspectors from the Office for Standards in Education, Children’s Services and Skills (Ofsted) when conducting inspections of local authority fostering services and independent fostering agencies. It should be read in conjunction with the inspection framework and the evaluation schedule" - front cover