Smartphones Adoption and Usage of 50+ Adults in the United Kingdom

This is an Accepted Manuscript of a book chapter published by Routledge in Jyoti Choudrie, Sherah Kurnia, and Panayiota Tsatsou, eds., Social Inclusion and Usability of ICT-enabled Services, on October 2017, available online at: https://www.routledge.com/Social-Inclusion-and-Usability-of-ICT-enabled-Services/Choudrie-Kurnia-Tsatsou/p/book/9781138935556. Under embargo until 30 April 2019.Peer reviewedFinal Accepted Versio

Smartphone Adoption amongst Chinese Youth during Leisure-based Tourism: Challenges and Opportunities.

With the spread of Information communications technology (ICT) in China, the tourism industry has come to recognize the importance of examining the factors that influence adoption of smartphones during leisure-based tourism among Chinese youth, a vital segment in what the world’s greatest domestic, inbound, and outbound 10 tourism market will be by 2020. Using data collected from undergraduate students at a university in China, this study, based on the technology acceptance model (TAM) and theory of reasoned action (TRA), found that an extended model can predict travelers' intentions. A detailed profile of Chinese youth and their smartphone usage is provided, and the managerial implications of increased adoption of Internet-capable smart- 15 phones during leisure-based tourism are also explored

The Predictors of Habitual Behavior in Using Mobile Phone among University Students

The use of technology in academic activities, particularly in higher education institutions is one thing in common and undeniable. Entering the era of information technology without borders, the use of technology such as computers, laptops, tablets, mobile phones and so on are seen as essential roles to assist educational activities. Therefore, the utilization has become the norm among instructors and students in higher education institutions. Through previous studies, the terms of norms often referred to habitual behavior or automatically behavior. This study focused on three of independent variables from UTAUTrsquos model (performance expectancy, effort expectancy and social influences) to predict studentsrsquo habitual behavior in higher education in the use of mobile phone. This study involved 393 of undergraduatesrsquo student and was conducted entirely in Universiti Putra Malaysia (UPM), Serdang.nbsp The results of data analysis revealed all the independent variables have significant effect on habitual behavior.nbs

INVESTIGATING CONSUMERS’ ADOPTION OF INTERACTIVE IN-STORE MOBILE SHOPPING ASSISTANT

With smart phones being deployed widely, interactive in-store Mobile Shopping Assistant (MSA) systems can be considered as an effective way for assisting in-store shopping and can become potentially the pervasive personalized services that both consumers and merchant can trust. However, few studies have focused on investigating the adoption of in-store MSA. Therefore, this study examined the consumers’ attitude and acceptance toward in-store MSA services under the framework of the technology acceptance model (TAM). The findings imply that attitude, perceived ease of use, perceived usefulness, environmental variables, perceived quality of the MSA system, social influence, and user satisfaction are some determinant factors. In addition, significant differences exist between female and male consumers

Online information seeking: a review of the literature in the health domain

The development of the information technology and Internet has been transforming the healthcare industry. The internet is continuously accessed to seek for health information and there are variety of sources, including search engines, health websites, and social networking sites. Providing more and better information on health may empower individuals, however, ensuring a high quality and trusted health information could pose a challenge. Moreover, there is an ever-increasing amount of information available, but they are not necessarily accurate and up to date. Thus, this paper aims to provide an insight of the models and frameworks related to online health information seeking of consumers. It begins by exploring the definition of information behavior and information seeking to provide a better understanding of the concept of information seeking. In this study, critical factors such as performance expectancy, effort expectancy, and social influence will be studied in relation to the value of seeking health information. It also aims to analyze the effect of age, gender, and health status as the moderator on the factors that influence online health information seeking, i.e. trust and information quality. A preliminary survey will be carried out among the health professionals to clarify the research problems which exist in the real world, at the same time producing a conceptual framework. A final survey will be distributed to five states of Malaysia, to solicit the feedback on the framework. Data will be analyzed using SPSS and SmartPLS 3.0 analysis tools. It is hoped that at the end of this study, a novel framework that can improve online health information seeking is developed. Finally, this paper concludes with some suggestions on the models and frameworks that could improve online health information seeking

Applying information science lens for advancing critical research on IT adoption: Insights from continued usage of mobile phones by poor women in rural India

Critical research on IT adoption dominated by cognitive models grounded in psychology and communication is always in search of new theoretical perspectives to understand, explain, and interpret social issues. Since information plays an important role in IT adoption, this study applies an information science lens to investi-gate the factors affecting the continued usage of mobile phones in rural India. Analysis of interviews with 22 women earning less than a dollar day reveals the influence of social, economic, cognitive, technological, and information-related factors on their continued usage of mobiles. Micro- and meso-level socioeconomic motives and active information-seeking behavior emerge as the most significant factors encouraging respondents to continue using mobiles against several technical and human barriers. The application of information science lens yields three constructs and ten micro-, meso-, and macro-level variables, advancing critical research on IT adoption with the help of a theoretical lens outside of psychology and communication literature

Understanding and conceptualising the adoption, use and diffusion of mobile banking in older adults: A research agenda and conceptual framework

Mobile banking has become increasingly important to society; however, not all members of society adopt and/or use it as much as others: older adults, the disabled and lower-income families remain behind in their use and adoption of this service. This finding helped us recognise a research gap and led us to form our primary aim: to understand and explain the factors that influence the adoption, use and diffusion of mobile banking among one of those groups in particular, older adults, in the UK. To form a theoretical understanding, this paper presents a comprehensive review of the surrounding literature in the area and proposes a conceptual framework that can be used for future research. The implications of this research for academia and businesses are also provided in this paper

The Role of Social Variables in U.S. Consumer Loyalty regarding Chinese Consumer Electronics

Despite numerous studies on consumer attitudes toward Chinese products and the consumer trust-satisfaction-loyalty link, little empirical work has been conducted to investigate the causal effects of social variables, such as social influence and word-of-mouth, and the consumer satisfaction-loyalty link of Chinese consumer electronics within the U.S. market. Thus, this study developed a conceptual model to examine the significant effects of word-of-mouth on consumers’ trust, satisfaction, and loyalty regarding consumer electronics which are made in China. This study utilized two types of social variables: word-of-mouth and social influence, and has explored the relations between the two social variables and two dimensions of consciousness: health consciousness and price consciousness. Within the model, the relations between the trust-satisfaction-loyalty link and two dimensions of consciousness have been tested.Human Development and Consumer Sciences, Department o

An empirical investigation of smartphone technology acceptance among Universiti Utara Malaysia students

This study investigated smartphone technology acceptance among Universiti Utara Malaysian (UUM) students by using the Technology Acceptance Model (TAM). The rapid diffusion of computer technology into smartphone increases smartphone penetration among Universiti Utara Malaysia students. The aim of this study was to determine the relationship of Perceived Ease of Use (PEU) and Perceived Usefulness (PU) as independent variables, and Attitude (ATT) and Behavioural intention (BI) as dependent variables on Smartphone Technology Acceptance among Universiti Utara Malaysia students. In addition, in this research Gender was used as a moderator to test the relationship between Attitude (ATT) and Behavioural intention (BI). In order to collect data a total of 500 questionnaires were distributed to (UUM) final year and postgraduate students in three colleges COB, CAS and COLGIS. The hypothesis results showed that there was a significant relationship among the four variables except Gender. This was because Gender failed to moderate in explaining the relationship between Attitude (ATT) and Behavioural intention (BI). On the other hand the statistical result showed that there was partial mediation effect of Perceived Usefulness (PU) on the relationship between Perceived Ease (PEU) of Use and Attitude (ATT) on Smartphone Technology Acceptance among Universiti Utara Malaysian students. Furthermore the researcher found that there was a significant relationship between both the dependent variables - Attitude (ATT) and Behavioural intention (BI) on smartphone technology acceptance among UUM students. The overall finding showed that technology advancement and breakthrough design of smartphone technology are the key factors that attract Universiti Utara Malaysia students to accept smartphone technology. On the other hand, usefulness and ease of use of the smartphone technology play important roles in influencing (UUM) students to have the intention to use smartphone technology in accomplishing their personal tasks. This is because the usefulness of smartphone technology with promising results makes (UUM) students rely heavily on this device