Дослідження системи операційного менеджменту організації, на прикладі Apple Computer, Inc

The object of investigation is the process of managing of operating activities of Apple, Inc. The aim of the work is to formulate theoretical approaches and to develop practical recommendations on directions of improvement of operating management at the organization. Research methods cover methods of analysis, synthesis, comparison, detailing, system approach. This master’s research paper analyzes the operational management of Apple, Inc. and provides recommendations for it’s improvement. In particular, the main directions of solving the problems of operational management of the company have been outlined, the proposals on improvement of expansion distribution network and organization of innovative activity of the Apple Inc. have been made.Об'єкт дослідження ‒ процес управління операційною діяльністю компанії Apple, Inc. Мета дослідження - формування теоретичних підходів та розробка практичних рекомендацій щодо напрямів вдосконалення системи операційного менеджменту компанії Apple, Inc. Методи дослідження: методи аналізу, синтезу, порівняння, деталізації, системний підхід. У роботі проведено аналіз операційного менеджменту Apple, Inc., а також викладені рекомендації щодо його вдосконалення. Зокрема, окреслено основні напрями вирішення проблем операційного менеджменту компанії, внесено пропозиції щодо розширення дистриб’юторської мережі, а також вдосконалення організації інноваційної діяльності Apple Inc.Introduction 6 CHAPTER 1 THE THEORETICAL FRAMEWORK OF OPERATIONAL MANAGEMENT 8 1.1 Meanings and definition of operational management 8 1.2 Principles and methods of operations management 12 1.3 Factors affecting the Operations activity of Apple Inc. company 21 CHAPTER 2 RESEARCH AND ANALYSIS 31 2.1 Сompany introduction 31 2.2 SWOT - analysis of Apple Inc. Company 46 2.3 Analysis of operation management at Apple Inc 50 CHAPTER 3 RECOMMENDATIONS FOR IMPROVING OF OPERATIONAL MANAGEMENT AT THE APPLE INC 63 3.1 The main directions of solving operational management problems of the company 63 3.2 Recommendations concerning improvements of Distribution in the organization 65 3.3 Recommendations concerning improvements of innovative activity at the organization 67 CHAPTER 4 SPECIAL PART 73 4.1 Current trends in the field 73 4.2 Company policy in the market 75 CHAPTER 5 RATIONALE FOR RECOMMENDATIONS 77 5.1 Statement for recommendations at Company 77 CHAPTER 6 OCCUPATIONAL HEALTH AND SAFETY AT THE ENTERPRISE 79 6.1 The aim of occupational health 79 6.2 Organization of occupational health and safety at the enterprise 86 CHAPTER 7 ENVIRONMENTAL ISSUES 92 7.1 Environmental issues in the field 92 7.2 Еnvironmental factors 94 Conclusions 96 References 98 Appendices 10

SymbioCity: Smart Cities for Smarter Networks

The "Smart City" (SC) concept revolves around the idea of embodying cutting-edge ICT solutions in the very fabric of future cities, in order to offer new and better services to citizens while lowering the city management costs, both in monetary, social, and environmental terms. In this framework, communication technologies are perceived as subservient to the SC services, providing the means to collect and process the data needed to make the services function. In this paper, we propose a new vision in which technology and SC services are designed to take advantage of each other in a symbiotic manner. According to this new paradigm, which we call "SymbioCity", SC services can indeed be exploited to improve the performance of the same communication systems that provide them with data. Suggestive examples of this symbiotic ecosystem are discussed in the paper. The dissertation is then substantiated in a proof-of-concept case study, where we show how the traffic monitoring service provided by the London Smart City initiative can be used to predict the density of users in a certain zone and optimize the cellular service in that area.Comment: 14 pages, submitted for publication to ETT Transactions on Emerging Telecommunications Technologie

Shifting Temporalities: The Construction of Flexible Subjectivities through Part-time Retail Workers’ Use of Smartphone Technology

Drawing on past and recent literature in political economy and feminist media studies, this research extends current work on technology’s disciplinary and liberatory potential for labour. This is done using an investigation of part-time retail workers’ use of smartphones in the management and experience of always-on work styles, the encroachment of work on non-work time, and whether there are alternative uses of these same technologies. Semi-structured interviews with a sample of part-time retail workers analyzed with a grounded theory approach are used to investigate participants’ direct experiences. The data reveals that the theme of gender is not as strong as expected, and that the theme of surveillance is significant in participants’ experiences. The data also indicates that participants experience a lack of routine, intensified availability expectations and a lack of structure in scheduling. Participants describe various coping mechanisms and forms of resistance that they use to manage the impact of these expectations on their daily lives and emotions

Measurement and Optimization of LTE Performance

4G Long Term Evolution (LTE) mobile system is the fourth generation communication system adopted worldwide to provide high-speed data connections and high-quality voice calls. Given the recent deployment by mobile service providers, unlike GSM and UMTS, LTE can be still considered to be in its early stages and therefore many topics still raise great interest among the international scientific research community: network performance assessment, network optimization, selective scheduling, interference management and coexistence with other communication systems in the unlicensed band, methods to evaluate human exposure to electromagnetic radiation are, as a matter of fact, still open issues. In this work techniques adopted to increase LTE radio performances are investigated. One of the most wide-spread solutions proposed by the standard is to implement MIMO techniques and within a few years, to overcome the scarcity of spectrum, LTE network operators will offload data traffic by accessing the unlicensed 5 GHz frequency. Our Research deals with an evaluation of 3GPP standard in a real test best scenario to evaluate network behavior and performance

Context-awareness for mobile sensing: a survey and future directions

The evolution of smartphones together with increasing computational power have empowered developers to create innovative context-aware applications for recognizing user related social and cognitive activities in any situation and at any location. The existence and awareness of the context provides the capability of being conscious of physical environments or situations around mobile device users. This allows network services to respond proactively and intelligently based on such awareness. The key idea behind context-aware applications is to encourage users to collect, analyze and share local sensory knowledge in the purpose for a large scale community use by creating a smart network. The desired network is capable of making autonomous logical decisions to actuate environmental objects, and also assist individuals. However, many open challenges remain, which are mostly arisen due to the middleware services provided in mobile devices have limited resources in terms of power, memory and bandwidth. Thus, it becomes critically important to study how the drawbacks can be elaborated and resolved, and at the same time better understand the opportunities for the research community to contribute to the context-awareness. To this end, this paper surveys the literature over the period of 1991-2014 from the emerging concepts to applications of context-awareness in mobile platforms by providing up-to-date research and future research directions. Moreover, it points out the challenges faced in this regard and enlighten them by proposing possible solutions

A Socially-Aware Incentive Mechanism for Mobile Crowdsensing Service Market

Mobile Crowdsensing has shown a great potential to address large-scale problems by allocating sensing tasks to pervasive Mobile Users (MUs). The MUs will participate in a Crowdsensing platform if they can receive satisfactory reward. In this paper, in order to effectively and efficiently recruit sufficient MUs, i.e., participants, we investigate an optimal reward mechanism of the monopoly Crowdsensing Service Provider (CSP). We model the rewarding and participating as a two-stage game, and analyze the MUs' participation level and the CSP's optimal reward mechanism using backward induction. At the same time, the reward is designed taking the underlying social network effects amid the mobile social network into account, for motivating the participants. Namely, one MU will obtain additional benefits from information contributed or shared by local neighbours in social networks. We derive the analytical expressions for the discriminatory reward as well as uniform reward with complete information, and approximations of reward incentive with incomplete information. Performance evaluation reveals that the network effects tremendously stimulate higher mobile participation level and greater revenue of the CSP. In addition, the discriminatory reward enables the CSP to extract greater surplus from this Crowdsensing service market.Comment: 7 pages, accepted by IEEE Globecom'1

Capturing in-situ Feelings and Experiences of Public Transit Riders Using Smartphones

High-density urban environments are susceptible to ever-growing traffic congestion issues, which speaks to the importance of implementing and maintaining effective and sustainable transportation networks. While transit oriented developments offer the potential to help mitigate traffic congestion issues, transit networks ought to be safe and reliable for ideal transit-user communities. As such, it is imperative to capture meaningful data regarding transit experiences, and deduce how transit networks can be enhanced or modified to continually maintain ideal transit experiences. Historically speaking, it has been relatively tricky to measure how people feel whilst using public transportation, without leaning on recall memory to explain such phenomena. Recall memory can be vague and is often less detailed than recording in-situ observations of the transit-user community. This thesis explores the feasibility of using smartphones to capture meaningful in-situ data to leverage the benefits of the Experience Sampling Method (ESM), while also addressing some limitations. Students travelled along Grand River Transit bus routes in Waterloo, Ontario from Wilfrid Laurier University to Conestoga Mall and back using alternate routes. The mobile survey captured qualitative and quantitative data from 145 students to explore variations in wellbeing, and the extent to which environmental variables can influence transit experiences. There were many findings to consider for future research, especially the overall role anxiety played on transit experiences. In addition, the results indicate that the methodology is appropriate for further research, and can be applied to a wide range of research topics. In particular, it is recommended that a similar study be applied to a much larger, and more representative sample of the transit-user community. Future considerations are discussed as key considerations to leverage the benefits of ESM research, and the promise it can bring towards the enhancement of transit experiences and the cohesion of transit-user communities

Digitalization and Work Organization in New Urban Food Delivery Systems

The implementation of food distribution in general and especially within urban areas requires a state-of-the-art logistics system. One decision therein is the level of centralization, with shifting optima due to emerging digitalization and peer-to-peer concepts. This study presents insights regarding the effects of innovative food logistics solutions with digitalized logistics. Findings are based on two case studies from (1) new urban distribution systems (Foodora, Lieferando and Deliveroo) and (2) Foodsharing in Germany. Results focus on the digitalized fast and short-term coordination between suppliers, transporters and customers – with interesting influences on work organization and management of workers in food distribution