Research Directions, Challenges and Issues in Opinion Mining

Rapid growth of Internet and availability of user reviews on the web for any product has provided a need for an effective system to analyze the web reviews. Such reviews are useful to some extent, promising both the customers and product manufacturers. For any popular product, the number of reviews can be in hundreds or even thousands. This creates difficulty for a customer to analyze them and make important decisions on whether to purchase the product or to not. Mining such product reviews or opinions is termed as opinion mining which is broadly classified into two main categories namely facts and opinions. Though there are several approaches for opinion mining, there remains a challenge to decide on the recommendation provided by the system. In this paper, we analyze the basics of opinion mining, challenges, pros & cons of past opinion mining systems and provide some directions for the future research work, focusing on the challenges and issues

Exploring the usage of a video application tool: Experiences in film studies

This paper explores our experiences in deploying a video application tool in film studies, and its evaluation in terms of realistic contextual end-users who have real tasks to perform in a real environment. We demonstrate our experiences and core lesson learnt in deploying our novel movie browser application with undergraduate and graduate students completing a Film Studies course in Dublin City University over a semester. We developed a system called MOVIEBROWSER2 that has two types of browsing modes: Advanced and Basic. In general, students found that the features we provided were beneficial for their studies. Some issues or mismatches arose during the trial. A ‘wish-list’ was drawn up that might be useful for the future system developer. The contribution and achievements reported in this article are on the demonstration and exploration of how advances in technology can be deployed, and media can be accessed in the context of a real user community. Exploring the usage indicates a positive acceptance among students, besides lessons learned that are important for further investigation

Deep Learning for Learning Representation and Its Application to Natural Language Processing

As the web evolves even faster than expected, the exponential growth of data becomes overwhelming. Textual data is being generated at an ever-increasing pace via emails, documents on the web, tweets, online user reviews, blogs, and so on. As the amount of unstructured text data grows, so does the need for intelligently processing and understanding it. The focus of this dissertation is on developing learning models that automatically induce representations of human language to solve higher level language tasks. In contrast to most conventional learning techniques, which employ certain shallow-structured learning architectures, deep learning is a newly developed machine learning technique which uses supervised and/or unsupervised strategies to automatically learn hierarchical representations in deep architectures and has been employed in varied tasks such as classification or regression. Deep learning was inspired by biological observations on human brain mechanisms for processing natural signals and has attracted the tremendous attention of both academia and industry in recent years due to its state-of-the-art performance in many research domains such as computer vision, speech recognition, and natural language processing. This dissertation focuses on how to represent the unstructured text data and how to model it with deep learning models in different natural language processing viii applications such as sequence tagging, sentiment analysis, semantic similarity and etc. Specifically, my dissertation addresses the following research topics: In Chapter 3, we examine one of the fundamental problems in NLP, text classification, by leveraging contextual information [MLX18a]; In Chapter 4, we propose a unified framework for generating an informative map from review corpus [MLX18b]; Chapter 5 discusses the tagging address queries in map search [Mok18]. This research was performed in collaboration with Microsoft; and In Chapter 6, we discuss an ongoing research work in the neural language sentence matching problem. We are working on extending this work to a recommendation system

Text Analytics: the convergence of Big Data and Artificial Intelligence

The analysis of the text content in emails, blogs, tweets, forums and other forms of textual communication constitutes what we call text analytics. Text analytics is applicable to most industries: it can help analyze millions of emails; you can analyze customers’ comments and questions in forums; you can perform sentiment analysis using text analytics by measuring positive or negative perceptions of a company, brand, or product. Text Analytics has also been called text mining, and is a subcategory of the Natural Language Processing (NLP) field, which is one of the founding branches of Artificial Intelligence, back in the 1950s, when an interest in understanding text originally developed. Currently Text Analytics is often considered as the next step in Big Data analysis. Text Analytics has a number of subdivisions: Information Extraction, Named Entity Recognition, Semantic Web annotated domain’s representation, and many more. Several techniques are currently used and some of them have gained a lot of attention, such as Machine Learning, to show a semisupervised enhancement of systems, but they also present a number of limitations which make them not always the only or the best choice. We conclude with current and near future applications of Text Analytics