Social Influences on User Behavior in Group Information Repositories.

Group information repositories are systems for organizing and sharing files kept in a central location that all group members can access. These systems are often assumed to be tools for storage and control of files and their metadata, not tools for communication. The purpose of this research is to better understand user behavior in group information repositories, and to determine whether social factors might shape users' choices when labeling and organizing information. Through interviews with group information repository users and analysis of system log data, I found that users tend to restrict their activities in a repository to files they "own," are reluctant to delete files that could potentially be useful to others, dislike the clutter that results, and can become demotivated if no one views files they uploaded. I also conducted an online experiment in which participants labeled and organized short text files into a file-and-folder hierarchy, and later completed search tasks in the hierarchies created by others. Participants came from two intellectual communities, and were instructed to organize the files for one of three different audiences: themselves, someone from the same intellectual community, and someone from the other community. I found that when participants created hierarchies for an audience they imagined was like them, everyone searched more efficiently, regardless of whether they shared community membership with the hierarchy's creator. Further, analyses of the hierarchies showed that users performed better when file and folder labels were more similar to the text of the documents they represented. These results show that audience design, a communication process, can affect group information management tasks. The findings from both studies suggest that sharing files via a group information repository is more complicated than simply making them available on a server. Processes that affect spoken communication also impact word choices when the "interaction" is mediated by a repository. With this new knowledge, it is possible to begin design work on a new class of systems that go beyond mere storage, and better support the social aspects of user behavior in group information repositories.Ph.D.InformationUniversity of Michigan, Horace H. Rackham School of Graduate Studieshttp://deepblue.lib.umich.edu/bitstream/2027.42/64758/1/ejrader_1.pd

Changing Minds, Building Communities: Advancing Affordable Housing through Communications Campaigns

"Americans are caught in an image of housing that's over 20 years old -- they are really surprised when they see what affordable housing is now." Nancy Belden of Belden Russonello & Stewart elegantly captured the challenge of the perception gap between public opinion and the reality of affordable housing. On May 5 and 6, 2004, the Neighborhood Reinvestment Corporation, in partnership with The Campaign for Affordable Housing, analyzed the challenge of closing that gap in its fourth NeighborWorks Symposium on Multifamily Excellence.The symposium, held in Minneapolis, was entitled "Changing Minds, Building Communities: Advancing Affordable Housing through Communications Campaigns." The symposium brought together 300 local and national affordable housing leaders from across many organizational and institutional sectors to engage in a day of candid exchange on one issue key to strengthening communities and expanding housing opportunities. The issue? How we can better communicate publicly and through marketing campaigns to advance the development of homes all Americans can afford.While affordable housing stories are often filled with conflict, and projects are completed against the odds, participants were energized and enthused to find that successes are happening across the country. Fifteen successful cases were used as a backdrop against which key issues were discussed and debated. The context for these successes was demonstrated through opinion research that shows untapped opportunities for support -- a kind of new "silent majority" that recognizes and is concerned about the corrosive effect affordability problems have on families and communities.However, the affordable housing industry will only tap that support if it learns to employ professional communications tools to move its message from simply "housing" to "homes, family and community."From case studies, research, and the candid reactions and debate from participants, 10 key points emerged that suggest a communications strategy for the affordable housing community

Library & Administrative Support for Civil & Environmental Engineering Scholars

As university researchers’ needs for information and research support continue to change over time, it is important for university libraries to assess how well their services fit with the current research environment. Collecting perspectives from scholars in particular fields is a key step in developing and redeveloping library support for research. The Supporting Civil and Environmental Engineering Scholars project was coordinated by Ithaka S+R and sponsored by the American Society of Civil Engineers (ASCE) to explore the research and information needs of scholars in the fields of civil and environmental engineering. All phases of the research process, from idea generation to dissemination of results, were included in the research. Teams were assembled at 11 universities (Appendix 1), including Iowa State University (ISU)

Conflicts, integration, hybridization of subcultures: An ecological approach to the case of queercore

This paper investigates the case study of queercore, providing a socio-historical analysis of its subcultural production, in the terms of what Michel Foucault has called archaeology of knowledge (1969). In particular, we will focus on: the self-definition of the movement; the conflicts between the two merged worlds of punk and queer culture; the \u201cinternal-subcultural\u201d conflicts between both queercore and punk, and between queercore and gay\lesbian music culture; the political aspects of differentiation. In the conclusion, we will offer an innovative theoretical proposal about the interpretation of subcultures in ecological and semiotic terms, combining the contribution of the American sociologist Andrew Abbot and of the Russian semiologist Jurij Michajlovi\u10d Lotma