The digital divide, health information and everyday life

Abstract Survey data confirms that health information is very popular with internet users yet relatively little qualitative social science research has been conducted about how people incorporate information from the internet into their everyday information practices. This article reports on an empirical study of the role of the internet in people's efforts to inform themselves about menopause and hormone replacement therapy (HRT) in the case of women, and erectile dysfunction and Viagra in the case of men. These experiences are used to interrogate the notion of the 'digital divide'. We develop the concept of access to incorporate not only physical connection and information literacy, but also gendered and generational social relations. We also develop Barkardjieva's concept of the 'warm expert' to draw attention to the different types of information that people need in order to make sense of generic medical information that is relevant to their own circumstances

Online outsiders within\ud

Heightened attention to technological diffusion and informational inequalities is of\ud particular societal concern, given the increasing mediation of everyday life whereby\ud web-based initiatives abound and an increasing amount of information on critical\ud human services including education and healthcare are online or only available online.\ud As Cheong and Martin (2009) note, the digital divide is a significant, multi-layered access\ud challenge for institutions of higher education worldwide as they embark on e or distance\ud learning programs, including the incorporation of virtual course management systems.\ud Kreps (2006) also notes that the digital divide is an important health communication\ud problem as new technologies can help underserved populations retrieve relevant health\ud information, yet exacerbate disparities by reducing access to those most at risk for poor\ud health outcomes

Leaving No One Behind in a Digital World

Emerging Issues ReportIn an increasingly digital world, relatively privileged people are able to use their access to mobile and internet technologies to access clear digital dividends including remote access to health and education information, financial inclusion and digital pathways to economic and political empowerment. However, already disadvantaged people have less access, agency and ability to reap these digital dividends, and are being left further and further behind. One third of the world’s population do not own a mobile phone, and 50% of the global population have no internet. A series of digital divides is adding new digital dimensions to poverty in the twentieth century. This is not a binary divide: new classes of technology access and connectivity experience are leading to a range of different digital inclusions and exclusions. These digital dimensions of poverty often reflect, reproduce and amplify gender, racial and caste/class divides. As the relatively privileged upgrade to the latest generation of smartphones and connectivity speeds, and as ever more aspects of social, economic, and political life move online, the digitally disadvantaged experience widening inequalities. Development professionals require new diagnostic tools to analyse the digital access and everyday technology practices of those being left behind in their area of work. New research is necessary to understand the development implications in this dynamic space, including the impact of artificial intelligence (AI) on governance and work automation on employment and growth

Enhanced broadband access as a solution to the social and economic problems of the rural digital divide

Peer reviewedPublisher PD

Goffman BITCHES. Rhetorical Attribution and the Perversion of Meaning

This study explores a sequence of rhetorically aggressive behavior on a Swedish parental forum as a way of attributing categories of petty value upon the opponent; while at the same time perform face saving textual activities. The\ud analysis suggests that it is not attributing a metaphor of low social value that manages to unstable the self presentation of the antagonist but rather an advanced\ud know-how of conceptual metaphors to the extent were the aggressor is able to pervert the meaning of a word. The study suggests the need for a forum account to exhibit normative responsibility only applies for some of the nicks writing, while other and more experienced ones are able to act more freely, thereby indicating a divide of rhetorical accountability and of possible identity displays needing further examination

Investigating the adoption and use of smartphones in the UK : a silver-surfers perspective

Copyright and all rights therein are retained by the authors. All persons copying this information are expected to adhere to the terms and conditions invoked by each author's copyright. These works may not be re-posted without the explicit permission of the copyright holdersSmart phones are innovations that currently provide immense benefits and convenience to users in society. However, not all members of society are accepting and using smart phones; more specifically, for this research study silver-surfers or older adults (50+) are a demographic group displaying such an attitude. Currently, there is minimal knowledge of the reasons for older adults adopting and using smartphones. Bearing this in mind, this research study aims to investigate the adoption and usage behaviours of silver-surfers. For this purpose, the conceptual framework applied to this research draws factors from the following theories: Unified Theory of Acceptance and Use of Technology (UTAUT), the Diffusion of Innovations theory (DoI), and TAM3 (Technology Acceptance Model). From the online survey of 204 completed replies it was found that observability, compatibility, social influence, facilitating conditions, effort expectancy and enjoyment are important to the adoption and use of smartphones within silver-surfers. The contributions of this research are an identification and understanding of the factors that encourage or inhibit smartphone use within the older adult population. Second, this research can inform the design of computing devices and applications used for silver-surfers. Finally, this research can enlighten policy makers when forming decisions that encourage adoption and use of smartphones among silver surfersFinal Published versio

Everyday Life and Everyday Communication in Coronavirus Capitalism

In 2020, the coronavirus crisis ruptured societies and their everyday life around the globe. This article is a contribution to critically theorising the changes societies have undergone in the light of the coronavirus crisis. It asks: How have everyday life and everyday communication changed in the coronavirus crisis? How does capitalism shape everyday life and everyday communication during this crisis? Section 2 focuses on how social space, everyday life, and everyday communication have changed in the coronavirus crisis. Section 3 focuses on the communication of ideology in the context of coronavirus by analysing the communication of coronavirus conspiracy stories and false coronavirus news. The coronavirus crisis is an existential crisis of humanity and society. It radically confronts humans with death and the fear of death. This collective experience can on the one hand result in new forms of solidarity and socialism or can on the other hand, if ideology and the far-right prevail, advance war and fascism. Political action and political economy are decisive factors in such a profound crisis that shatters society and everyday life

Telecommunications for the Needy: How needed are they?

Telecommunications, mobile and non-mobile, play a major role in our society, but their role as tools for escaping poverty remains a policy agenda still with room for progress both in Europe and around the World. Some groups in society, like the needy, have difficulties in accessing and using such technologies in ways that mirror the debates of the late 90s over the "digital divide". For some groups, like the needy, it would be more exact to address the concept of digital poverty rather than digital divide, because without access to telecommunications one might not have the same degree of opportunities to leave poverty or not to fall into poverty [34] [3] [4]. The goal of this paper is to scope the problem by departing from the Portuguese case study. Our research is empirical and highlights the telecommunication ownership and expenditures of the Portuguese population, and specially the most fragile segments within it. Such an effort is undertaken while not ignoring major issues of political economy of the contemporary globalizing networked society. Our main argument in this paper is that, if telecommunications are a needed tool for the lower income segments of the population, that is the needy, a debate around digital poverty associated to mobile telecommunications is needed in Europe too and to address such issues we need public policy commitments.needy, mobile telecommunications, digital poverty, digital divide, telecommunication policies

Questioning the Generational Divide: Technological Exoticism and Adult Constructions of Online Youth Identity

Part of the Volume on Youth, Identity, and Digital Media. This chapter reflects on the effects and implications of the discrepancy between adult perspectives on digital media and youth experiences. Through an analysis of public discourse by marketers, journalists, and new media researchers compared with statements by young technology users, it is proposed that the current so-called "Internet generation" is in fact a transitional generation, in which young Internet users are characterized to varying degrees by a dual consciousness of both their own and adult perspectives, the latter of which tend to exoticize youth. An analogy with the first television generation is developed to suggest that the birth of a true Internet generation, some years in the future, will pave the way for more normalized, difficult-to-question changes in media attitudes and consumption, and thus that the present transitional moment should be taken advantage of to encourage conversation between adults and youth about technology and social change