321 research outputs found

    SOFTWARE-AS-A-SERVICE (SAAS) INNOVATION IN THE CONTEXT OF SOFTWARE INDUSTRY: A RESOURCE ORCHESTRATION PERSPECTIVE

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    Cloud computing brings a paradigm shift in the software industry and changes the business model of software vendors (SV). Software as a service (SaaS), the most popular form of cloud computing, has been recognized as the fundamental change in the delivery, utilization, and management of software. While the transformation to SaaS requires changes within the organization, SVs must actively take action to attract customers to accept the SaaS business model, the so-called pull strategy. Drawing on the resource orchestration view, we propose that the antecedents (i.e., structuring cloud resources, developing service bundling capability, and leveraging cloud ecosystem) are related to the likelihood of an innovative SaaS, which, in turn, is associated with SaaS attractiveness to users. Our proposed research framework provides a guideline for SV to attract and persuade customers to adopt SaaS solutions actively

    Sustainable Value Co-Creation in Welfare Service Ecosystems : Transforming temporary collaboration projects into permanent resource integration

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    The aim of this paper is to discuss the unexploited forces of user-orientation and shared responsibility to promote sustainable value co-creation during service innovation projects in welfare service ecosystems. The framework is based on the theoretical field of public service logic (PSL) and our thesis is that service innovation seriously requires a user-oriented approach, and that such an approach enables resource integration based on the service-user’s needs and lifeworld. In our findings, we identify prerequisites and opportunities of collaborative service innovation projects in order to transform these projects into sustainable resource integration once they have ended

    Digital Twins for Industry 4.0 in the 6G Era

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    Having the Fifth Generation (5G) mobile communication system recently rolled out in many countries, the wireless community is now setting its eyes on the next era of Sixth Generation (6G). Inheriting from 5G its focus on industrial use cases, 6G is envisaged to become the infrastructural backbone of future intelligent industry. Especially, a combination of 6G and the emerging technologies of Digital Twins (DT) will give impetus to the next evolution of Industry 4.0 (I4.0) systems. This article provides a survey in the research area of 6G-empowered industrial DT system. With a novel vision of 6G industrial DT ecosystem, this survey discusses the ambitions and potential applications of industrial DT in the 6G era, identifying the emerging challenges as well as the key enabling technologies. The introduced ecosystem is supposed to bridge the gaps between humans, machines, and the data infrastructure, and therewith enable numerous novel application scenarios.Comment: Accepted for publication in IEEE Open Journal of Vehicular Technolog

    e-Business challenges and directions: important themes from the first ICE-B workshop

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    A three-day asynchronous, interactive workshop was held at ICE-B’10 in Piraeus, Greece in July of 2010. This event captured conference themes for e-Business challenges and directions across four subject areas: a) e-Business applications and models, b) enterprise engineering, c) mobility, d) business collaboration and e-Services, and e) technology platforms. Quality Function Deployment (QFD) methods were used to gather, organize and evaluate themes and their ratings. This paper summarizes the most important themes rated by participants: a) Since technology is becoming more economic and social in nature, more agile and context-based application develop methods are needed. b) Enterprise engineering approaches are needed to support the design of systems that can evolve with changing stakeholder needs. c) The digital native groundswell requires changes to business models, operations, and systems to support Prosumers. d) Intelligence and interoperability are needed to address Prosumer activity and their highly customized product purchases. e) Technology platforms must rapidly and correctly adapt, provide widespread offerings and scale appropriately, in the context of changing situational contexts

    Understanding the dynamics of value co-creation in a digital platform ecosystem: The case of mobile money in Malawi

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    In the new global economy, digital innovations and their related platforms are becoming pervasive and powerful primarily because they enable transactions between different actors and facilitate value co-creation. Mobile money is a digital innovation with potential transformative power, particularly for societies in the global South, such as Sub-Saharan Africa. This has resulted in governments, such as Malawi, supporting the introduction of mobile money as a digital innovation that can assist in tackling various social challenges, including financial inclusion. Despite the numerous benefits that mobile money offers, as evidenced by the M-Pesa story in Kenya, replicating its success across various countries in the global South has been challenging. The reasons for the variable results of mobile money deployments largely remain unclear. However, extensive research conducted suggests that the successful adoption and uptake of mobile money as a digital innovation has largely been country-specific and unbalanced. Literature conceptualises mobile money as a digital innovation organised around an ecosystem and operates in different ways across distinct contexts to create value. Perhaps one of the contributing factors to the variable outcomes of mobile money is the fact that digital innovation involves different actors and elements who interact to co-create value in the ecosystem. Therefore, to understand these variable outcomes, this study proposes using an ecosystem lens to explore how different actors and components are involved in value co- creation in a mobile money ecosystem. Consequently, this study aims to understand the dynamics of value co-creation in a mobile money ecosystem in a Global South context and Malawi in particular. The study adopted a qualitative research design underpinned by an interpretivist philosophical paradigm using an inductive approach to theory development. The case study has been defined as exploratory in nature due to the opportunity such an approach offers to research a complex phenomen within their contexts. A reflexive thematic analysis was adopted for the data analysis to give the research process in general and analysis in particular credibility through critical questioning of various researcher actions. The research findings reveal challenges in the structural elements and constraints caused by the governance practices of the platform owner that impacted ecosystem value co-creation across the three stages of the ecosystem lifecycle. The challenges include insufficient attention given to the role of the digital platform in facilitating value co-creation, co-innovation issues due to the platform architecture and diminished role of end users in the innovation process. The results further indicate that although value co-creation was nurtured by partially opening the digital platform, the control mechanisms adopted for the platform at various levels of the ecosystem hindered the ecosystem interactions and thus affected value co-creation with third parties. The findings further show that other contextual factors and transparency challenges prevented complementors from fully harnessing the generativity of the platform to co-create value. These constraints include regulatory barriers and lack of visibility of the boundary resources and acceptance criteria to be allowed access to the platform which prevented participation of third party actors in value co-creation. These challenges contributed to the emergence of a disintermediating governance role of a gatekeeper to platform functionality through a hub solution. The results enable the development of an integrative framework which can assist in understanding the dynamics of value co-creation in the mobile money ecosystem. The research concludes by providing the theoretical and practical implications of the study. The proposed integrative framework offers three main areas to be analysed to explore the dynamics of value co-creation in mobile money ecosystems: governance of value co-creation, ecosystem value co-creation and context. Most notably, the integrative framework helps identify the opportunities, challenges, bottlenecks or tensions between and across the different ecosystem actors and elements. The implications offer guidance on the need for practitioners in the Global South to engage and support end users and local entrepreneurs in building inclusive services, endeavour to optimally open access to platforms and develop enabling policy and regulation that supports value co-creation

    Enhancing cyber assets visibility for effective attack surface management : Cyber Asset Attack Surface Management based on Knowledge Graph

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    The contemporary digital landscape is filled with challenges, chief among them being the management and security of cyber assets, including the ever-growing shadow IT. The evolving nature of the technology landscape has resulted in an expansive system of solutions, making it challenging to select and deploy compatible solutions in a structured manner. This thesis explores the critical role of Cyber Asset Attack Surface Management (CAASM) technologies in managing cyber attack surfaces, focusing on the open-source CAASM tool, Starbase, by JupiterOne. It starts by underlining the importance of comprehending the cyber assets that need defending. It acknowledges the Cyber Defense Matrix as a methodical and flexible approach to understanding and addressing cyber security challenges. A comprehensive analysis of market trends and business needs validated the necessity of asset security management tools as fundamental components in firms' security journeys. CAASM has been selected as a promising solution among various tools due to its capabilities, ease of use, and seamless integration with cloud environments using APIs, addressing shadow IT challenges. A practical use case involving the integration of Starbase with GitHub was developed to demonstrate the CAASM's usability and flexibility in managing cyber assets in organizations of varying sizes. The use case enhanced the knowledge graph's aesthetics and usability using Neo4j Desktop and Neo4j Bloom, making it accessible and insightful even for non-technical users. The thesis concludes with practical guidelines in the appendices and on GitHub for reproducing the use case
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