IT-Enabled Sustainable Supply Chain Management Capability Maturity

The increasing importance of sustainability gives rise to the sustainable supply chain management (SSCM). To help organizations develop their SSCM capabilities with IT support, this paper proposes an IT-enabled sustainability supply chain management capability maturity model (SSCM CMM). Based on the previous literature, seven SSCM capabilities and four IT dimensions are identified. A five-level maturity model is then defined based on these two domains. The model is preliminarily examined through an in-depth case study with an Australian company. The case study reveals that the role played by IT is not fully recognized, the integration of IT function for sustainability into other organizational functions should be appropriately guided, and sustainability innovation capability deserves more attention. This study guides future research to systematically explore the role of IT and investigate the progression of IT-enabled SSCM implementation and provides a useful tool for organizations to develop their SSCM capabilities with the support of IT

ANALYSIS OF DIGITAL MATURITY MODEL IN FAMILY BUSINESS COMPANY CV. MUTIARA PERKASA ABADI

The medium-scale manufacturing industry in Indonesia is facing several challenges such as; high production costs, rapid changes in information technology, as well as changes in demand and a very dynamic market. These challenges directly or indirectly affect the sustainability of the company\u27s operations. Regarding to the condition above, as an academic contribution, the purpose of this study is defining the digital maturity position for medium-scale manufacturing industry and how to improve the digital maturity position that has been implemented in the company. This research purposes is to measure the maturity position of digital implementation in the company by using digital maturity model. There are two indicators that digital maturity measures; digital capabilities and digital impact. This research is a quantitative research, which data collection was conducted using questionnaires. The data from interviews was analyzed using SPSS and Microsoft Excel Software generating digital maturity scorecard that later translated to maturity position. The case study for this research is in a medium-scale food processing company in Bandung named CV. MUTIARA PERKASA ABADI. The final result shows that CV. Mutiara Perkasa Abadi has reach the forth quadrant which mean in the transformative stage with digital capability score of 112.95 and digital impact score of 128.83 which mean the company has strong internal digital development capability, problem focused, and culture of innovation. Keywords: Digital Maturity Model, Digital Transformation, Digital Maturity Leve

AN M-LEARNING MATURITY MODEL FOR UNIVERSITIES AND HIGHER EDUCATIONAL INSTITUTES

An m-learning maturity model is put forward in this research to assess the mobile technology adoption rates in universities and higher educational institutes. The model is derived from Capability Maturity Model (CMM), which has been widely used in organizations to gauge the adoption of various new processes. Five levels of m-learning maturity are specified including preliminary, established, defined, structured, and continuous improvement. Each of these maturity levels is gauged through nine critical success factors (CSFs) in assessment questionnaires. The CSFs used in measuring instrument of the model are adopted from three of our previous empirical studies. Using an assessment questionnaire and a rating methodology, the study replicates the model to two universities to gauge their level of m-learning adoption. Thus, two case studies are presented to evaluate the applicability of the model. Hence the model provides a comprehensive approach, while opening new areas of future research

DEVELOPMENT OF BPM CAPABILITIES – IS MATURITY THE RIGHT PATH?

Business Process Management (BPM) is an influential concept in information systems (IS) research and management practice. While a great number of studies dealt with developing methods, procedures, or tools for BPM, especially process modeling, today the question of how to assess and – from that point on – to develop BPM capabilities in a real-life organization has become key to BPM practice and is becoming a central element in BPM research as well. A plethora of BPM maturity models have been designed for the purpose of guiding the development of BPM capabilities in organizations. In this study, we take a critical perspective on maturity models for BPM capability development and present a case study example where maturity model-based guidance is rendered to be inadequate if not further considering organizational position and environment. Our theory discussion introduces alternative takes on BPM capability development, lays out implications for BPM practice, and presents potentially fruitful paths for future research and theory in the area of BPM capability development

Environmental Management Maturity: The Role of Dynamic Validation.

Maturity models enhance the performance of companies by prescribing a trajectory through stages of increasing capability. However, a recent review of maturity models concludes that current maturity models hardly meet the design principles required for prescriptive use. To address this deficiency, we conducted semistructured interviews and a Group Model Building study with industrial companies in Spain in which we studied the progression toward a Leading Green Company as the highest maturity stage of environmental management. The findings from the study were tested using surveys with enterprises in Spain, Italy, and the United Kingdom, semistructured interviews in the United Kingdom and case studies in Spain. Using these data sources, we develop a causal model that captures an idealized environmental management maturity dynamic progression though stages. By mapping maturity stages to feedback loops connected to actions to improve those maturity levels, system dynamics can help companies articulate policies for transitioning toward higher maturity stages

A Maturity Model for Mobile Learning

Higher education is becoming increasingly interested in adopting innovative and modern technologies as a mode of imparting education. Mobile technologies are considered to be the next frontier of educational platforms as they have the capability to provide high-quality learning experiences and to satisfy the increasing demand for mobility and flexibility. In view of the ubiquitous nature of mobile technology and the immense opportunities it offers, there are favorable indications that the technology could be introduced as the next generation of learning platforms. The present research aims to develop a comprehensive framework based on the well-known Capability Maturity Model (CMM) and to empirically evaluate the maturity of mobile learning (m-Learning) initiatives in universities. The objective is to first identify key factors that affect m-Learning adoption, then classify these factors into target groups, and eventually use this as a theoretical basis for proposing a maturity model for m-Learning. In doing so, the research focuses on three major stakeholders in post-secondary education, namely students, instructors, and university management. The proposed Mobile Learning Maturity Model (MLMM) is based on a framework that outlines an adoption rate using five maturity levels. The measuring instrument for the model contains nine critical success factors selected from three of our empirical studies that examined the perspectives of students, instructors, and academic management. The model uses assessment questionnaires, a rating methodology, and two case studies. All data has been collected from five universities in Saudi Arabia

Towards a Qatar Cybersecurity Capability Maturity Model with a Legislative Framework

في هذا العصر، يجب على الدول وضع التشريعات التي تقيس قدرات أمنها السيبراني وتطوير برامجها، بالأخص عندما تُستخدم ثغرات الأمن السيبراني كذريعة لفرض الحصار، كما هو الحال في دولة قطر، وذلك بعد أن تم اختراق وكالة الأنباء القطرية. يقترح هذا البحث نموذجًا لتعزيز قدرات الأمن السيبراني (Q-C2M2) في دولة قطر ضمن إطار تشريعي. ويتناول البحث نموذجًا أصيلًا لتعزيز قدرات الأمن السيبراني مع تسليط الضوء على غرضه وخصائصه واعتماده. كما يعرض البحث نماذجًا لتعزيز قدرات الأمن السيبراني الحالية والمعترف بها عالميًا، ودراسة عن الأمن السيبراني في دولة قطر باستخدام الوثائق المتاحة، وذلك بناء على منهجية التحليل الموضوعي للوثائق. كما يقدم هذا البحث تحليلًا مقارنًا لنماذج تعزيز قدرات الأمن السيبراني في ضوء الأمن السيبراني القطري. وفي هذا الإطار، ساعد التحليل المقارن للوثائق في تحديد الثغرات الموجودة في سياسة تأمين المعلومات الوطنية القطرية بشكل عام، ودليل تأمين المعلومات الوطنية القطرية بشكل خاص. يهدف نموذج  (Q-C2M2) المقترح إلى تعزيز إطار عمل الأمن السيبراني في قطر من خلال توفير نموذج عملي مع عنصر تشريعي يمكن استخدامه لقياس أداء الأمن السيبراني وتطويره. كما يقترح هذا النموذج مجالات للمستخدمين “USERS” التي تتكون من الفهم (Understand)، والأمن(Secure) ، والكشف(Expose) ، والاستعادة(Recover) ، والاستدامة(Sustain) ، حيث يتضمن كل مجال مجالات فرعية، والتي بموجبها يمكن للمؤسسة إنشاء أنشطة للأمن السيبراني عند التقييم الأولي. يستخدم نموذج (Q-C2M2) المستويات الخمسة التالية لقياس تعزيز قدرات الأمن السيبراني للمنظمات: البدء والتطبيق والتطوير والتكيف والمرونة.In an age when cybersecurity vulnerabilities can be used as a pretext for a blockade, as in the case of Qatar prompted by a hack of the Qatar News Agency, it becomes incumbent upon states to consider legislating the capability maturity measurement and the development of their cybersecurity programs across the community. This paper proposes a Qatar Cybersecurity Capability Maturity Model (Q-C2M2) with a legislative framework. The paper discusses the origin, purpose and characteristics of a capability maturity model and its adoption in the cybersecurity domain. Driven by a thematic analysis under the document analysis methodology, the paper examines existing globally recognized cybersecurity capability maturity models and Qatar’s cybersecurity framework using publicly available documents. This paper also conducts a comparative analysis of existing cybersecurity capability maturity models in light of the Qatari cybersecurity framework, including a comparative analysis of cybersecurity capability maturity model literature. The comparative document analysis helped identify gaps in the existing Qatar National Information Assurance Policy and specifically the Qatar National Information Assurance Manual. The proposed Q-C2M2 aims to enhance Qatar’s cybersecurity framework by providing a workable Q-C2M2 with a legislative component that can be used to benchmark, measure and develop Qatar’s cybersecurity framework. The Q-C2M2 proposes the USERS domains consisting of Understand, Secure, Expose, Recover and Sustain. Each domain consists of subdomains, under which an organization can create cybersecurity activities at initial benchmarking. The Q-C2M2 uses the following five levels to measure the cybersecurity capability maturity of an organization: Initiating, Implementing, Developing, Adaptive and Agile

Achieving continuous improvement through self-assessment

In 2007 the UK Office of Government Commerce was mandated to carry out Procurement Capability Reviews (PCR) across the 16 top spending UK Government Departments. Since then, this programme has evolved into a self assessment based approach which is markedly different from the original approach. Will the move from a centre-led strategic review of procurement capability to a department-led model based on self assessment continue to strengthen and improve procurement capability across Central Civil Government? OGC is currently working with UK Government Departments to carry out their PCRs using a self-assessment tool which incorporates qualitative and quantitative measures. Results are generated based on a capability maturity model. The results are assured independently. OGC expectations are that tangible and measurable capability improvements will be realised when departments embed the self-assessment model and implement the findings as part of a continuous improvement regime. This paper is a case study, using some relevant literature to reflect on past and possible future development of the PCR self assessment scheme

The Assessment of Quality Maturity Levels in Nigerian University Libraries

Purpose – Organizations constantly evaluate their activities to ensure that they are attaining their management goals. Maturity assessment enables organisations to examine their capabilities, support innovation and evaluate development. This paper evaluates the maturity statuses of a selection of Nigerian university libraries in a study to investigate their quality management (QM) approaches. The study provides recommendations for means to attain the required statuses in academic library development. Design/methodology/approach – The study involved a multisite case study in which interviews were conducted with 15 university librarians (or their representatives) and 10 focus groups were conducted with non-management library staff. The resulting qualitative data was analyzed using an aspect of framework analysis – charting, while a maturity model from the field of project management (Prince 2 Maturity Model, P2MM) was used to assess maturity in QM of the libraries. Findings – The results of the maturity assessment indicate a basic knowledge of the concept of QM implementation amongst the libraries. The scores obtained on the P2MM capability scale placed the libraries studied mainly on Level 1(awareness level) of the model. Practical implications – This paper demonstrates that the culture of QM in academic libraries in Nigeria is at a low level with considerable potential for development. It is suggested that future adoption of quality maturity models to assess performance and organisational effectiveness would aid improvements for value-added services. Originality/value – This is the first study to attempt the assessment of quality maturity levels in Nigerian academic libraries for identification of the organization’s positioning in QM and strategy