Pervasive limitations : innovating with ambient intelligence (AmI) technologies and restricted absorptive capacity in Australian SME manufacturers

The last 25 years have seen rapid increases in the number and sophistication of technological and process innovations in large manufacturers, producing dramatic improvements in productivity and efficiency. However, smaller manufacturers&rsquo; adoption of such innovations has been uneven. Ambient Intelligence (AmI) technologies are being positioned as the next performance and productivity enhancing purchase for manufacturers. This paper defines and gives examples of AmI technologies in current use, summarises AmI technologies of potential interest to small and medium enterprise (SME) manufacturers, and identifies potential impacts of restricted absorptive capacity in SMEs on the adoption of AmI technologies. Comparing two SME manufacturers, one from Germany and one from Australia illustrates a potential application of generic AmI technology based business solutions to a range of SME manufacturers.<br /

Impact of Business Intelligence (BI) Systems Use on Process Level Performance

This study investigated the relationship between BI systems use, IT infrastructure capability, and firm performance at the process level. Even though a majority of past studies considered BI system usage as a single item variable, this study has taken a broader view of the BI system use and measured it with reference to four aspects – extent of use of various applications/business processes a BI system supports, extent of use of several technology components of a BI system, level of management/governance of BI system use and time since the adoption of a BI system. Based on the survey data collected from 128 business intelligence (BI) users in Australia, this study observed that the firms are using BI software solutions for more than 5 years and mostly using them to support financial and performance reporting processes. In spite of reporting satisfaction with the capabilities of the BI system, a majority of firms continue to use Excel for reporting and analysis functions bypassing the BI system. We found that poor management of access, rigidity of the BI system in its inability to meet dynamic changing business requirements, inadequacy of user training, poor data handling procedures, and absence of data governance are some of the challenges identified in the management of BI system usage. This study confirmed the enabling role of IT infrastructure capability in improving firm performance, and found this to be a significant predictor of process level performance. Firm size, measured by gross revenue and employee strength, had no influence on process level performance, the study found. Effective usage of the applications that support specific business processes and good management of use tend to deliver performance benefits to organizations, rather than just the deployment of technology tools. This study demonstrates the complementarity between BI systems use, IT infrastructure and business processes and highlights the importance of ‘BI use’ and its governance

Quality modeling in electronic healthcare: a study of mHealth Service

Information and communication technologies (ICTs) have the potential to radically transform health services in developing countries. Among various ICT driven health platforms, mobile health is the most promising one because of its widespread penetration and cost effective services. This paper aims to examine Quality Modeling in Electronic Healthcare by using PLS based SEM

Building information modelling project decision support framework

Building Information Modelling (BIM) is an information technology [IT] enabled approach to managing design data in the AEC/FM (Architecture, Engineering and Construction/ Facilities Management) industry. BIM enables improved interdisciplinary collaboration across distributed teams, intelligent documentation and information retrieval, greater consistency in building data, better conflict detection and enhanced facilities management. Despite the apparent benefits the adoption of BIM in practice has been slow. Workshops with industry focus groups were conducted to identify the industry needs, concerns and expectations from participants who had implemented BIM or were BIM “ready”. Factors inhibiting BIM adoption include lack of training, low business incentives, perception of lack of rewards, technological concerns, industry fragmentation related to uneven ICT adoption practices, contractual matters and resistance to changing current work practice. Successful BIM usage depends on collective adoption of BIM across the different disciplines and support by the client. The relationship of current work practices to future BIM scenarios was identified as an important strategy as the participants believed that BIM cannot be efficiently used with traditional practices and methods. The key to successful implementation is to explore the extent to which current work practices must change. Currently there is a perception that all work practices and processes must adopt and change for effective usage of BIM. It is acknowledged that new roles and responsibilities are emerging and that different parties will lead BIM on different projects. A contingency based approach to the problem of implementation was taken which relies upon integration of BIM project champion, procurement strategy, team capability analysis, commercial software availability/applicability and phase decision making and event analysis. Organizations need to understand: (a) their own work processes and requirements; (b) the range of BIM applications available in the market and their capabilities (c) the potential benefits of different BIM applications and their roles in different phases of the project lifecycle, and (d) collective supply chain adoption capabilities. A framework is proposed to support organizations selection of BIM usage strategies that meet their project requirements. Case studies are being conducted to develop the framework. The results of the preliminary design management case study is presented for contractor led BIM specific to the design and construct procurement strategy

The silver lining: cloud computing and small and medium enterprises

This paper shows how Australian businesses can get the most out of one of the biggest global innovations: information communications technology. Overview: Innovation – the successful application of new ideas – drives Australia’s productivity. Australia’s biggest innovation opportunity lies in creatively exploiting global innovations. One of the biggest of these is information and communications technology. Small and medium enterprises (SMEs) are an engine of the Australian economy. They employ two-thirds of Australian private sector workers and contribute half of Australia’s private sector GDP. Yet many SMEs have low productivity. Innovations may spread slowly to many smaller firms because they lack the capital or market intelligence that large firms can access. Online innovations – including mobile devices, e-commerce, and cloud computing – offer opportunities for firms of all sizes to become far more productive. This paper explores issues raised at a workshop run by Grattan Institute and Google on how policymakers and business can accelerate the spread of cloud computing among SMEs. It uses cloud computing – the delivery of on-demand information technology services over the Internet – as a case study for how online technologies can benefit smaller firms. Cloud computing can help level the playing field for smaller firms. It allows them to access sophisticated IT services that were previously out of reach. For example, it can allow them to manage and monitor their sales, operations and finances in real time. The cloud also offers capabilities that were previously unavailable to firms of any scale. For example, it allows multiple users to access applications or update documents at the same time from mobile devices. Cloud computing makes it easier for small firms to take new ideas to market. Firms that use cloud computing report more growth in revenue and profit than others do. But many Australian SMEs say they do not use cloud services. Many are not aware of the benefits or believe they do not have skills to capture them. Some are concerned about transition costs, data security and privacy. Networks are too slow or unreliable for cloud services in some areas of the country. Workshop participants agreed that government and industry can remove obstacles to the use of cloud computing and help SMEs capture its benefits. The industry itself should lead the education of SMEs on the case for cloud computing. Yet government can: &nbsp;Choose policy settings that promote broader productivity growth and innovation; &nbsp;Ensure interaction with government over the internet is the default for all businesses; &nbsp;Provide an appropriate policy environment for investment in broadband networks that meet the needs of small business. Information technology’s contribution to productivity is just getting started. Small and medium enterprises should get on board

Governing autonomous vehicles: emerging responses for safety, liability, privacy, cybersecurity, and industry risks

The benefits of autonomous vehicles (AVs) are widely acknowledged, but there are concerns about the extent of these benefits and AV risks and unintended consequences. In this article, we first examine AVs and different categories of the technological risks associated with them. We then explore strategies that can be adopted to address these risks, and explore emerging responses by governments for addressing AV risks. Our analyses reveal that, thus far, governments have in most instances avoided stringent measures in order to promote AV developments and the majority of responses are non-binding and focus on creating councils or working groups to better explore AV implications. The US has been active in introducing legislations to address issues related to privacy and cybersecurity. The UK and Germany, in particular, have enacted laws to address liability issues, other countries mostly acknowledge these issues, but have yet to implement specific strategies. To address privacy and cybersecurity risks strategies ranging from introduction or amendment of non-AV specific legislation to creating working groups have been adopted. Much less attention has been paid to issues such as environmental and employment risks, although a few governments have begun programmes to retrain workers who might be negatively affected.Comment: Transport Reviews, 201

Pattern for malware remediation – A last line of defence tool against Malware in the global communication platform

Malware is becoming a major problem to every organization that operates on the global communication platform. The malicious software programs are advancing in sophistication in many ways in order to defeat harden deployed defenses. When an organization’s defense fails to keep this malice invasion out, the organization would incur significant amount of risks and damages. Risks include data leakage, inability to operate and tarnished corporate image. Damages include compensation costs to customers and partners, service unavailability and loss of customers’ and partners’ confidence in the organization. This in turn will affect the organization’s business continuity. In order to manage the risks and damages induced by Malware incidents, incident responders are called upon to be the last line of defense against the digital onslaught assault. However incident responders are challenged too by the deep levels of knowledge, skills and experience required to contain the ever advancing and persistent Malware. This paper proposes the establishment of a Pattern template for Malware Remediation to aid incident responders to overcome their competency limitations in order to provide organizations the tool to repel Malware and to reduce the associated risks. Examples and details of the proposed patters are provided with discussions on future direction of the research work